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    Ross Custom Flooring

    5.0 (1 review)

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    10 years ago

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    Carpet Source

    Carpet Source

    5.0
    (80 reviews)

    Found Carpet Source thru Yelp and had an overwhelmingly positive experience! Mark was wonderful to…read morework with and would highly recommend. Mark came to our home to take measurements, show us samples, and provide quotes; he was a great source of knowledge for helping to determine which type of carpet best suited our needs. Installation went smoothly; was all completed in less than a day. We're thrilled with the results; the new carpet looks great! Would 100% go back to Mark and Carpet Source for any future needs. Included a few photos of the end results.

    We recently worked with Carpet Source in Scottsdale to replace the flooring in the bedrooms of our…read morenew home, and our experience was excellent from start to finish. Mike from Carpet Source patiently walked us through a wide range of carpet samples, taking the time to explain the composition of each option and how well it would hold up over time. His expertise and willingness to answer every question we had made the decision process much easier for us. We also found Carpet Source pricing to be very reasonable compared to other flooring providers we researched, and Mike provided clear, immediate estimates that helped us make an informed choice. On installation day, Mike and his team arrived right on schedule, and the workmanship was outstanding. The entire project was smooth, efficient, and professional. We are extremely pleased with the results and highly recommend Carpet Source to anyone looking for quality carpet and exceptional installation services.

    Beck's Floor Installations

    Beck's Floor Installations

    4.8
    (121 reviews)

    Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

    The entire process from start to finish was awesome! The customer service was a 10 all around! From…read moreDave meeting us at the showroom, Misty handling all my questions, and Robert and Rob who kicked major butt on the Installation. I will say it has been YEARS since I have witnessed employees hustle as hard as those guys did! Our Job was completed in 4 days. They were on time every morning, friendly, polite, and they swept up after themselves each night. They were patient with us when we had a hiccup on day one and they worked with my husband to resolve it. Our floors are beautiful and we are so happy with their work! If you're looking for a local flooring company that actually cares about customer service, call them today!

    Vision Flooring

    Vision Flooring

    4.5
    (86 reviews)

    John at Vision Flooring understood the tight spot I was in with insurance restrictions and was…read morecaring and kind enough to steer me to a competitor who he thought may have more options at my low price point. So kind of him, and their inventory is superb. He taught me a LOT about flooring and if I could have bought from Vision, I would have. Check them out! You'll find what you want!

    After getting quotes from several area flooring companies I decided to go with Vision. John was a…read moregreat salesman (very patient with all my concerns). I felt like we got a good deal and signed the contract. Now this is where everything starts. The installers (appeared to be knowledgeable and they were very nice) but the job was so disorganized. They started downstairs and then decided to move upstairs. So day 1 they did LR/DR and Master, Bonus room and 1/2 the hallway. My problem was they were walking (with shoes in and out) all over the new carpet. There was NO attention paid to this at all. It wasn't until day 2 when they said they ran out of carpet and I brought this to the supers attention was anything done about it (oh and the super said "thats a good idea to put down plastic; I'll bring that up in our next meeting". Seems to me after you are told when shopping around "NOT" to walk on your carpet with shoes that it should go without the customer saying anything that plastic is laid down. Oh and he also suggested having the "NEW" carpet cleaned for us. Did you know that every time you clean your carpet it breaks it down? It was when we installed our previous carpet 16 years prior. Now the running out of carpet thing was super annoying. What???? They wanted at first to leave the staircase (full of tack strips) for 2 weeks. Then, it was well we can leave the bedrooms and do the stairs. Very unorganized. And suddenly they find the carpet to complete the job. It was an exhausting day 2 with the installers here well past 8 pm. Day 3: The job gets completed and we are trying to get the house back together. Couldn't find furniture legs anywhere for the sofa and so the installer was kind enough to just pay me out of his pocket to order new ones on Amazon. By now I am so frustrated with the installation process I am questioning why I went with this company. The following Monday, the new manager or whatever she was calls. After going over the entire mess with her she offers me a $250 deduction. Ridiculous! But whatever. The carpet was now done and it does look nice. Now I just have to deal with this company on the "free" first cleaning within this next year. My suggestion is to shop around before using this company. The salesman John was really the only professional.

    The Floor Store

    The Floor Store

    4.2
    (68 reviews)

    We wanted to have all of our flooring replaced in our 2700 square feet. The Floor Store was the…read morethird business we received a quote from. The pricing was fair, we loved that it's a local family business and they were very good at guiding us through the process of choosing our flooring, which can be an intimidating process. There are loads of choices in their showroom! We were so happy with our results and the customer service that Chris gave us, we recently recommended our real estate clients to use The Floor Store, too, and they're in the process of replacing all their flooring. I highly recommend this business and I will continue to refer our family, friends and real estate clients!

    Working with The Floor Store during our house remodel was the best choice we made! They helped us…read morewith our flooring through out the entire house and our countertops and we couldn't be happier! Let me start with Chris - he is beyond amazing! From start to finish he was incredible to work with and truly wanted to make sure that we were happy with every decision we were making. He was always willing to instantly help with questions or provide new options or ideas. Without his help, I know our house would not have turned out as amazing as it did! He was on top of our project the entire time (which had many moving pieces) and also made sure we met all our deadlines in place - which were very very tight. He truly provided the best customer service and highest quality of work you will find! Thank you Chris for being so wonderful! Theresa did an amazing job with all the scheduling and communication! She always ensured that I was aware of the schedule and any details. I truly appreciated that she made it easy on me throughout every installation we had scheduled! Rodrigo and his team installed our hardwood floors and also did an amazing job. They were so professional, respectful and the quality of their work is unmatched. The floors are truly spectacular and exceeded my expectations! Jaime installed our counter tops - which we chose to do waterfall edges. He matched the veins perfectly, which was a major concern of mine going into the process. His quality of work is also wonderful and he truly cares about all the details. Pedro completed our herringbone tile project and it speaks for itself. It is beautiful. But again - I have to thank Chris for this as he helped with the idea! Overall, you will not regret working with The Floor Store! They are all so professional, respectful, easy to work with and most importantly they care! They want you to love your house projects and ensure the highest quality of work! Thank you again to all of them - we will without a doubt be a returning customer in the future!

    Ross Custom Flooring - carpeting - Updated June 2026

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