Decent selection for the prices. The staff could be friendlier and more available. I was looking…read morefor help with a particular section and I couldn't find anyone except the cashier. I also don't understand stores that do a huge stocking in the middle of the day. It blocks isles and looks so disorganized. Especially when it was left for over 30 minutes. It's okay but not my favorite place to shop lately.

Costumer service was so bad. The cashier just expected me to read her mind. The girl at the cashier…read moredidn't greet us or even say a word to us she just stood there like a statue. So I just Handed her my products and she checked me out. when she was done she just stood there for like a solid minute until I realized she was done and expected me to pay. She didn't even tell me the total I had to look at the pin pad. I payed and didn't even bother to say thank you because I was just going to get ignored.

I have been to the store about 8 or 9 times. I have to…read moretravel to this small town for work occasionally and shop to pass time I suppose. Almost every single time I've been to this store, the employees are some of the coldest, most miserable employees ever. In fact, recently I asked an employee to try on some clothes and she looked at me with this cold glare as if I was interruptinh what she was doing and huffed, stomped over and unlocked the door for me. I approach with kindness and have not recieved the same courtesy. I get the impression that they have no desire to do the job in which they signed up for. When I go to pay on multiple occasions, they make no eye contact, say absolutely nothing and go through the motions of ringing up my purchases. Not even the courtesy of "hi, how are you, did you find everything okay". I've heard the staff gals complaining about having to restock clothes that customers tried on. It made me feel like I was an inconvenience to spend my money there. However, I always go back anyways as they have great sales. That's why I bumped it up to 2 stars otherwise the staff is a full blown ZERO. I've walked out a few times considering calling corporate. Corporate, IF you are reading this, PLEASE PLEASE PLEASE have an in service with the staff here on customer interaction.

came in and i guess there was a meeting going on. employees were fighting with each other and…read moregossiping about drama. nobody asked me if i needed any help or what i was looking for. poor customer service.

I came in to buy a small entry table. I could not get any help after 45 minutes, so I had to take…read morethe table down off a platform that was 7 foot high. First I had to move a lot of other items out of the way, to make a clear path and a place to sit it into the floor. Thr table was a little bit heavier than it looked, and I actually ended up hurting myself in the process of taking it down, but nothing more than a couple of minor bruises that will heal without medical attention in about a week. Then I had to move the table all the way to the front of the store, myself!!! When the nice lady called two men to help me take it to my car, the dispatched men refused to help me. The younger of the two, told me he wast going to go get someone to help me. By now, it's been an hour and a half since I had decided to buy the table. The older man that was still in the front looked like he had just hatched out of an egg and couldn't locate his mother. As instructed by the nice young lady, I went to get my care and pulled up by the front door. By this time the younger guy was back and I'm thinking someone had told him to stop trying to get out of his customer service obligations. But both of them looked like this was the first piece of furniture either of them had ever moved out of a room. I opened my hatch and they just stood there looking at it. I asked them to move out of the way, and lifted my table all by myself. I'm 69 years old and neither of these men were close to being a senior citizen. In fact, I doubt their combined ages add up to mine. They both complained the entire time BUT NEITHER LIFTED FINGER!! I asked them if they had a piece of twine to tie my trunk door. The older one (of the two) suggested I buy some homecoming ribbon. I bit my tongue and looked down at the sidewalk. I knew if I looked at his face, I was coming undone on his ass in the front of the Hobby Lobby. I only had to drive a very short distance, but I wanted to protect my back door from bouncing too much. They complained so much that I finally just told them, "Look, I had to take this table down all by myself, carry it to the front of the store and lift it into my vehicle while listening to both of you complain about how this table wasn't going to fit. But it did fit and neither if you contributed a single shred of help. All you offered was your negativity to make things more challenging. So I'm asking that one of you stand guard over the table while I go buy something nextdoor at "5 and Below" to secure my back door for the 900 yard trip home. The younger one stayed, but offered no help when I returned with a jump rope for a tie down. I didn't expect an IBM engineer to help me. But just a tiny bit of a "can do" attitude and willingness to team up with me and help, would have been completely incredible. I made it home with my new little table and looks amazing in my entry area. But those two employees broke the record for the two most useless lifeforms I've ever seen in my almost 70 years!! The should be wearing Tee Shirts that say "TIT 1 on a Boar Hog" and "TIT 2 on a Boar Hog" in Dr. Suess font and motif.

Went into Hobby Lobby today after work looking for basketballs for mums, everyone WAS busy but…read moreafter 3 trips around the store and nothing in my hands, you'd think someone would have asked if maybe I needed some help. I finally gave up and asked one woman as she came down from the ladder. Of course, the other end of the store. Fortunately I found what I was looking for, grabbed a red heart to put on my door wreath and proceeded to the cash register. She was very nice and did not object to me making 2 purchases. Will I be back? You bet but hopefully I can find what I'm after by myself!

I was treated shabbily by one of the store managers. They only had one employee checking people…read moreout and she walked up to a cash register so I asked her if she was opening up and I guess that offended her. She got some one to open a register and very pointedly called another person over to check. When I was leaving she wished me a good night very snarkily. I hope she understands that customers don't have to shop there.

Dangerous store. I always go in for one or two items and come out with a ton. Always have what I…read moreneed. Sometimes I hit really great sales as well. Most of the customer service has been good. Occasionally the person I get doesn't know what they have in their store. The only thing that I would like them to change is having more people on their registers. I've been in there multiple times where the line is four or five people long and the only two registers they have open. Otherwise I would recommend the store. Again approach with caution lol.

Logan Dylan was awesome! Helped find an awesome pair of boots for a hard size. Very happy customerread more

My wife and I have been here several times, always great customer service! They have a great…read moreselection of clothes, boots and even hats! We've shopped and several well known western type stores and this one definitely has the best price!

The store was well put together and neat. The maybe part was that I was looking for a specific item…read moreand the store employee came off as irritated at my question. Definitely was a turn off and led me to not want to return.

Friendly staff and good variety. Convenient location to easily access. Whether you wish to spend…read more$-$$; budgeting is easy and fun inspiration. Creative decor to explore. Not exactly a small town but less Austin prejudice .