OK, it's been five years since I've updated this review and it's about time lol. This was the nicest Ross around because it's newer and cleaner, but it's now sadly starting to look like every other Ross. They do still have a decent selection at this location and the shelves are nicely and neatly stocked, with the bonus that they haven't crammed the racks together yet so you barley fit a cart like they are doing it every other Ross! The only negative thing, and it is a very negative thing, is the staff here are hit or miss. There are a couple really friendly ones but not very often. There's one lady who has dark hair and she's always at the register in the middle of the store with the jewelry around it - not the one ones near the window in a row - and she's so rude and unfriendly, it's horrible. I always say hi with a big smile but she is rude, won't look you in the eye and only speaks to you if necessary and it's usually to argue; she literally could give two you know whats!!! Thank God for Mr. Kevin who is one of the really nice ones, and so friendly and helpful AND HE SPEAKS TO YOU lol! Too bad he's only there part-time, because he is amazing & they are super lucky to have him!!! Thank you Mr. Kevin for being you and Rock on with your bad self cause you are mucho beaucoup appreciated!!! read more

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I'm usually not a fan of Ross and haven't been to in years. They're always cluttered and you have to sift through the mess to find any good options. Buuuut I was in the area and decided to pop in and take a look. I'm so glad that I did. I was able to snag several great finds for myself, my Goddaughter, the kid, and my niece. Plenty of Hunter, kate spade, Karl Lagerfeld, Crocs, and other popular brands to choose from. I was pleasantly surprised at the selection and how organized everything was. Much better than I've ever seen or expected. __ I eat. @f.hux I thrift. @DCthriftish read more

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Variety of brands in one place. Affordable price. I got some very good stuff there at cheap price . I go there regularly whenever I need some shopping read more

Not many good options for teen girls, but it's overall organized and cleaned. Not many worker at the cashier.

Here's where you can get socks and underwear. Okay also white t shirts. These aren't going to be exciting, but they fall under the practical category. This Ross Dress for Less, used to have more dress clothes. Lately it seems barely any, no real choices in belts or ties either. Shoes are abysmal. Also they used to have designer colognes, and got you an incredible deal. Instead now it's outdated Curve for Men, or the horrible Beverly Hills Club that's a ripoff of Ralph Lauren Polo. Sorry there's a huge difference. Customer service is okay. Most of the interaction will be with the cashier. There's a decent amount of parking, and as long as you temper your expectations, it works for general purposes. read more

I'm not usually a fan of Ross, but this location has some nice things for low prices! I bought a couple of pairs of shoes for myself, a dress for me, and several Carters outfits for my one year old daughter. I love Carters but they can get pricey at times and these were great deals! I've been here a few times now for other miscellaneous items, including toys, and can always find a bargain. Customer service has been fine each time I've visited and the store is logically laid out. I'll definitely plan on returning to do some more summer shopping soon. read more

You know Ross. If you have the time and willing to dig deep you will find. I'm not here often, usually when having guests from oversea and they love it. Prices you won't find anywhere else. Take your time, look deeply, and you will get deals you won't find anywhere else. read more

Ross Dress for Less - Department Stores Near Me - Fairfax, Virginia

4/20/19 Once again I am here watching people shop for clothes that I have no interest in. The bathroom doors are lick, but the staff members hit a button on the wall to unlock the doors. Guess they don't want homeless people sleeping in the bathroom. Even though I am not getting anything for myself, this place has a calming effect on me despite it being crowded. I see one girl picking out prom shoes and the heels were high...she will be barefoot before the hour is up, or after prom photos which ever comes first. To be a teenager...well I never went to my own prom, but I did get asked to a friends prom her senior year. We will be back. read more

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I prefer this particular Ross for a huge selection of women's trendy dress selections. I can pick up several dresses each season and not feel guilty. They literally have dresses ranging from $8 bucks up to $50, averaging around $15-$20 per dress. I get business casual dresses for work, church and trendy dresses for out and about and I receive compliments too. Don't get me wrong, they're not Ann Taylor quality, but they're trendy and in season. Customer service is fine. I've never had an issue with returns and exchanges. Store is clean, well organized, not daunting like other Ross stores I've visited. They also have seasonal knit tops, t-shirts, kitchen stuff too. read more

I spend 8 bucks on a belt that fell apart in a week. All I wanted was a exchange and I was quickly dismissed and told no, we can't help you without a receipt.this was 8 dollars all I wanted was a exchange.. I go to Ross or I use to to to Ross and TJMax all the time. Not anymore at the end of the day you have to take care of the people that keep you in business. Until this is made right I am boycotting Ross!! read more

On july 28th, 2022 at 11:08AM, my sister and I were racially discriminated by these two ladies working at this ross. The lady with the mask is the manager who did not want to hear me and my sister out when we are the customers, the lady giving us a dirty look is the cashier. She first called us over very rudely than refused to give us a partial discount on an item that was previous opened. Although we were okay without the discount, the cashier continued to argue with us and call us rude and mean when we had did nothing to her. she calls her manager over and the MANAGER disregards my sister and I and sides with her employee. This ross needs to learn a thing or two about hospitality because from my experience here, i will never shop here again bc i felt like the employee is right, not the customer. You can just tell my experience based off this photo read more

Ross Dress for Less - manager and cashier. why is the cashier looking at my sister and I like this? - Department Stores Near Me - Fairfax, Virginia

Hay una señora hispana que es muy aburrida, me obligo a quitar la percha de la ropa y eso es el trabajo de ella para eso le pagan. There is a Hispanic lady who is very boring, she force me to remove the clothes hanger and that is her job, that is what she is paid for. read more

Rated just because of an experience with an associate this evening. As I'm walking around the store, I see a rolling clothing rack sitting near the women's tops. I see something on it I like, and I start looking through the items. Out of nowhere Gladys comes up and proceeds to push the rack away from me as she sees me looking at the clothing on it. No pardon, no explanation... just rude silence. I then say, excuse me - can I look at these items? To which she replies, "not over here". I then, calmly let her know that what she did was rude, and that next time she should politely mention to a customer they can look at the rolling rack in the next location instead of just pushing it away without so much as a word. You see, she looked at me and thought this was acceptable behavior - but I doubt she would have done the same to certain customers... read more

"Sir! You can't sit on the couch. It's for sale" Wait what? Even if I wanna buy it. I can't sit for test? Can't touch? BS read more

So, I'm second in-line and another gentleman just walked up behind me. At this point, it's one cashier working the resisters and the line is getting longer. I see this lady with a Ross badge walking towards the front looking at the line, so she calls for another employee to come up and start a second register. Here's the kicker, she cuts in front of all of us so she could check out. Now I'm thinking she called that second person for herself and not us. read more

Worst mf service ever man. That stupid lady on register 2 & 7 gives horrific service. She literally scans your things because she has to. She's rude and talks nasty. I have never left a review before. She's so distasteful just like the manager. This is ridiculous. I don't like to make problems but this Ross should shut down to do their unprofessionalism! On top of that she cannot do her job right! She left the sensor on my sisters sweater. I am never going to this Ross again! Do not go there unless you want to have a bad day and purchase read more

Ross Dress for Less - Now we have to go back to the store to get this s*** removed. - Department Stores Near Me - Fairfax, Virginia

This Ross is horrible. Employees are rude. They DO NOT stock their shelves. Everyday they get shipment yet the shelves are all empty. It's been months since they put everything out. There's no mens shoes only like a few pairs. Employees are probably keeping everything for themselves because they get big discounts. I've been coming every single day and its still the same. Employees are lazy. You dont want to work? Go home! read more

Just wish the cashiers were nicer, smile and greet would do. Last time I had to return and item the lady just snacked it out of my hand and said receipt? With a mean face. read more

A super retail store on main St. of Fairfax city with designer and brand-name fashions for men, women, kids. I bought an evening dress and still saved 60%. For the perfect dress at the perfect price, Ross Dress for Less is the best place to stop by! read more

Ross Dress for Less - Department Stores Near Me - Fairfax, Virginia

It is Ross the discount store. I came here because I need to buy things for staging my house as I am selling it. They had cheaper cute items that look great for staging. read more

Cheap clothes, roomy feeling inside. The clothing could be more organized though. I felt like this place was about to go out of business/close. read more

I hadn't been to a Ross in years, so maybe my expectations were off kilter. I thought that since this is Fairfax, I would get something slightly better. The merchandise is definitely cheap. If you are looking for a $6 blouse, this place is perfect. Hoping to score a wardrobe for under $20? No problemo! However, I am not sure if said blouse would last a week. The quality just doesn't seem to be there. This was unlike TJ Maxx or Marshalls where you can realistically score a great deal on some imperfect designer clothing. read more

The most emptiest, unorganized, option less waste of space ever. I went in there hoping to find some cute dresses for work. Huge mistake. Upon walking in, you can feel the emptiness in merchandise, disorganization of the store, and just chills. There was no size options, no updated merchandise than like 5 years ago, and 1 cashier assisting 15 people in line. Just crazy! read more

When you go to a bargain store like Ross you have to take it for what it is- I discount store. I know I'm not walking into a Nordstrom or Macy's so my expectations are lowered. This was a relatively clean and organized store. Very good prices. Okay selection. I like to bargain shop, so I will be back. read more

Mixed feelings about this location. Yes, it's a big store, as others have noted, or could it be an illusion caused by lack of inventory? Hmm. It's very clean and easy to see inventory, but again, I attribute this to a scarce selection. After all, the thrill of the find is why we shop there. They did have good prices. For example, faux boxwood wreaths for $11.99, coffee table ottoman with storage $119, and king size quilts for $39.99. In summary, I left wanting more. read more

The pros: The store is large, fairly clean and well organized. The staff didn't bother me and I had time to browse. I found a top for $8 and a wallet for the same price; I also picked up a couple of decent handtowels. The cons: The clothing is hideous. Seriously, 99% of what they had in the store I wouldn't wear if you PAID me. Horrible prints, tops that were so sheer you could read a book through them, cheap materials, etc. The shoe selection was even worse. The one top I bought wasn't great -- cheap, thin material with a weird print. I think I bought it just to make the trip worth it! So if you have a LOT of time to browse you might find a few bargains. Accessories and home/kitchen stuff much better than the clothes. read more

I actually found a few things here that I liked, the store was clean and seemed well organized, but have a mixed feeling about this location. Parking - 5 stars Clean - 4 Stars Organized - 5 Star Selection -4 stars Customer Service - 1 star (or 0 stars) found some good deals and had to ask a employee for help, and that was basically I don't know. Got check out was unorganized and a CF. Could use some help here read more

This place has a good selection but poorly managed. Its alllllways dirty and unorganized. There is some selection if they're in stock. Everything is cheap but it always feels dirty here. If you go to other shops. They'll be more organized and clean. This is not the case here. Needs a remodeling asap. read more

Had a really rough day yesterday dealing with the ross in Bailey's Crossroads in falls church (you may read that review on that page). I ended up at this store as it much closer to my home and found it much more clean, organized, and friendly. Great place to find great cheap treasures. read more

I love this Ross location, amazingly big, variety of selections to choose from and I am Madly in love with the choices in bags/purses they have. I love that my co workers give me money so I can buy them nice affordable bags from Ross. Customer service leaves something to be desired, hit or miss at times, not to interested in helping you when you can finally fine someone but that doesn't happen too often and it is not bad enough to deter me from going. Honestly I give it five stars because they have an amazing selection of items, fairly priced and I haven't had many run ins with bad customer service. So overall I love this place! read more

I came here after going to the Springfield Ross in rolling Valley Mall and was immediately struck by how messy and unorganized everything was. A friend of mine has me on a mission looking for a very specific pair of leggings for her curling team. As an employee was hastily trying to avoid talking with customers I got her attention and asked her where leggings labeled one size fits most would be. She shrugged her shoulders and said I don't know, turned around and walked away. In the future I will go out of my way to avoid this Ross. read more

It's usually hit or miss with Ross stores, but this one is one of the better ones in town. The store is kept clean and organized. The dress selection is decent and the brands and styles are various. Prices are very affordable and parking is no problem here. read more

I really like this store. Reasonable pricing. Sometimes cannot find the correct size for you. But since they're discounted, when I'm faced with a trade off to choose a clothing store to go, I still like to visit this place from time to time. read more

I really love this store for the obvious reasons. It's so cheap and I can find things that they don't carry at other places similar like K-Mart or Sears.The only issue that I have sometimes is that the lines can be pretty long. But but the prices are really great. I can buy normal non name-brand shirts that would normally would cost for one shirt anywhere else. If your looking for clothing I would definitely encourage you to go here rather than any other big box retail clothing store. You can get a lot more here than you can at those other big box stores. read more

Bad customer service! Very Rude night manager ! I wish I had her name ! Monday sep 18th 2017! read more

This location just recently opened back up. They have redone the whole shopping center and it looks a lot better now. I usually go to the Marshall's over by Shoppers to look for good deals on clothes. I went into the new Ross store and was really impressed. There selection of clothes is huge and their prices are excellent. The store was clean and well organized. They do not have much of a selection on home goods and those type of things but for clothes they are great. The cashier was very friendly..I think he may have been a manager. Much better than the Ross that was there years ago. read more

I like to come shopping with this location. This ROSS is pretty big and had a lot of nice stuff. Of course with a good price. Not too crowded and shot line. All the stuff not too messy compare with another location. So, I recommend if you like to shop with ROSS. You should try this location. You will like like. :) read more

Very rude manager I asked for a price for one of the toys that did not have a price. She looked at it without any thought to it and said $24.99. When I asked how do you come up with this price she said the box size is similar to the others. So if the other toys that's in the similar box size is $24.99 this must be $24.99 also. I told her that they are different brands so should be different prices, obviously she disagree. I also went online and showed her three or four different places that was selling it for $12.99 including Amazon. By the way Amazon don't charge you taxes or shipping. read more

Ross Dress for Less - Department Stores Near Me - Fairfax, Virginia

Well it really depends what you're looking for and when do you go to the store. Sometimes they have a good selection. You can certainly find items at discounted price. The organization is poor read more

Visited here about six months ago but my visit is still fresh in mind for two reasons: 1. The place was clean and very organized. That alone sticks out at any Ross because usually they are a hot mess. 2. The theft prevention guy was sooo nice! He offered to help me carry my items to the car and was friendly to everyone that came in the door. I'll definitely be back to this one for sure! read more