One of my favorite store is Ross whenever I am out of New York City lol. This one is ok, could have some better show collection for woman . Customer service is good , place is clean & organized. Price is reasonably cheap than other stores . read more

See all

An employee named Chris was a Great Employee Continuing to greet people with a professional hello and welcome Always good to see people who excel at humanity even when they do not reciprocate I found an 89$ box set of Obsession for 30$ Scooped it up immediately Great quality and price Kudos to Chris read more

Great customer service, but beware of the emptiness of every shelf and rack after quarantine. The people have gone mad buying everything up! :) The convenience of this Farmington Ross location is unbeatable as they are next door to tj maxx, Marshall's, and homegoods. A bargain hunters dream~ read more

the selection of clothes is okay, lots of options in your price range. i was a little flustered, the only time i could come in to shop for a dress before my grandpas funeral was at 9. i wanted to get something that i felt good and confident in. i went to go try on the dresses that i had found and they had closed all the dressing rooms an hour early. you just lost out in money for closing them early. it just doesn't wrap around in my brain on why you would close the dressing rooms early if you are still open for another hour. read more

My wife took me here to look for baby clothes for a new grandson. Been here a few times but they really don't have things I am looking for. Well today it was the perfect place to find some new clothes for our new baby. Really great deals too! We bought 3 full outfits and a nursing pillow for under $35.00 These weren't just a onesie, but with hats, shoes, sleeper, bib and a onesie! Can see why people shop here. Kind of a scattered inventory of items, but if they have it it is a good quality and priced way below normal stores. Worth stopping in to see what they have. read more

This is the most ridiculous store 1st of all I hate their dressing room rules they treat you like a thief. But now they make things worse!!!! Their fitting rooms are closed at 5:30pm right when ppl are getting off work and you have to use cubicles or more like porter potties. You gotta wait 30 minutes to try on jeans. Stupid ideas followed by more stupid ideas. I hope they shut down. And their clothes are horrible no selection. I was at the store for one hour and every one was upset!!! read more

Messy store. Disorganized. Little security devices go off when trying on shoes. Long lines to check out. We finally just set our stuff down and left without making a purchase. We may be back but this was not a good experience. read more

I'm leaving this review in honor of the adorable lady at the register named Julie. She was so personable and kind! It was one of the best customer service interactions I've ever had. I never remember to write reviews, but her kindness stuck with me and couldn't go unnoticed. Thanks for making my night Julie!! read more

Don't listen to these one timers silly, temperamental, 1 star reviews. This is a sold Ross location with a great staff. Listen to someone who has been here at least 15-20 times in the last few months. 5 stars from me. Keep up the great work guys read more

Do you hate smiling? Do you like being treated like you waste people's time? Is receiving uncalled for and unnecessary attitude your favorite part of the day? Look no further for a better store than this! Awesome price! Great selection! And customer service skills that are nearly nonexistent! Come one, come all, for Ross's "all you can insult" sale. read more

Don't shop here. Very bad customer service. My mother was in from out of town and we decided to shop there together. There was only one register open (on a Saturday) and this register had a trainee and she was really slow. There was a Mexican couple waiting in front of us but not behind the line like they should have been, but by the trainee's register. My mother and I waited in line and another register opened: a blonde older cashier. My mother went up to pay, and when she was checked out, I stepped up to check out myself. The older Mexican couple who was still waiting on the trainee, cut front of me after the old blonde cashier flagged them, she completely ignore that I was next in line. That couple should have been behind the line. That old blonde lady let the couple cut in front of me to pay. I told her that I was behind my mother and next in line, the Mexican couple snapped at me and pushed me out of the way. She said that THEY were next in line, and ignored me. I was very upset, because I WAS NEXT. So i stood by and waited, and then this b!tcch started to ring up another customer who got there after me. My husband pushed himself in apologized to the customer who was paying and forced the old blonde lady cashier to ring me up, I stood by him and she was so nervous her attitude quickly disappeared. It was very degrading to be treated this way, I was visibly upset and felt myself shaking, I have not been treated this unprofessionally in any shopping experience. read more

I have had great experiences with the staff at this location!! I'm a ROSS girl and go to a minimum of 4 different locations each week!!