Interesting visit today. After checking out was told they had gone bagless so I had to juggle my…read moreitems out the door. The older women in front of me couldn't pay for her items because they no longer accept checks and her hardly ever used credit card didn't work. Not my favorite visit to DSW. Disappointed.

DSW has an array of shoes to choose from with easy sight lines throughout the store so you can spot…read moreanother shoe to try on that sparks your interest. They do well with having shoes shipped to their store and make exchanges or returns easy. With all the retail stores closing, I do hope DSW stays open.

Large selection of comfort shoes and boots, as well as Columbia and similar clothing. Fairly big…read moresale rack too.

Great selection, but help was poor. First time there and I was really hoping to find some boots for…read moreduty work. They looked like they had a great selection of boots to choose from and I thought this was a good choice to find what I needed. Stood around for about 15 - 20 min. (wasn't that busy in the store) before I got help from a girl wearing sweets, like it was casual day. She had little product knowledge and didn't seem to know how to help. Maybe they were short staffed and they threw her on the floor. I felt I could have done just as good if I went to Walmart and did it myself. After a while I just got frustrated and decided to come back another time. Hopefully the next time will be better.

Loads of selections; good customer service. Had to return shoes and didn't have a problem at all…read morewith the return process. The cashier was very nice, as was the cashier when I purchased the shoes the previous day. My problem is what I seemed to have witnessed. As I was returning the shoes, I noticed a certain type of family come in and the manager didn't speak but did seem to follow the family for a bit. Shortly thereafter, a different type of family came in, and the manager immediately welcomed that family to the store and did not proceed to follow that family. Not sure what this was about, but it didn't give me a good feeling...

Junky. Disorganized. Poor selection. Unattractive. No rhyme nor reason to displays.read more

Great selection and prices. Staff members are very nice and attentive. Actually, love going here.read more

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Want Birkenstocks? Definitely visit Midtown Shoes! They have an amazing selection and are very…read morepatient and helpful. Couldn't have asked for better customer service and am so excited to wear my new shoes.

Excellent selection and the guy at the counter was very helpful in explaining the differences…read morebetween the shoes I was trying as well as giving me his own honest experiences about the product. I didn't feel pressured at all and got the right shoes for me.

Shon needs to be fired! She accused me of trying to bring back worn shoes and refused to give me my…read moremoney back. All she did was look at the bottom and due to some minor discoloration that could easily be caused by people wearing them while trying them on in the store she said I couldn't get my refund. Shon was very unprofessional, argumentative, and would not let me speak as she's making these accusations. I'm overwhelmed and began to cry as this is one more thing to add to current stress and Shon says to me "crying is not gonna help you" Umm really?! Bought these shoes literally two days ago and decided to order a different size online. Someone needs to be more selective with who is hired at this location. Would NOT recommend.

Rack Room Shoes has a decent selection for the whole family. They usually have items on clearance…read moreand many staff on hand. I like coming in with my family when they run their periodic BOGO (buy one get one half) deals. Additionally they have points you can accumulate that count toward $ amount coupons you get to use toward your next purchase. I just earned $15 off my next purchase because I spent just over $200. The sales people are friendly and helpful.