Went to Ross to return an item and the staff greeted me with a warm "Welcome to Ross" as I entered the store. My return transaction went smoothly and I decided to go walk around the store as it was pretty quiet and slow in the morning. As I walked the isle I noticed how neat, organized, and clean the store was and I just wanted to take the time to write this review. I want to thank all the staff members that dedicated countless hours into making it possible for the store to be this organized and accessible to walk through the isles. Your efforts do not go unnoticed and again thank you! read more

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Always nice to know that there is a Ross in a resort area, providing clothes that one might have forgotten. I've noticed that a particular Reebok dry fit shirt seems to sell for $9.99 for any size, and have learned that it's great to take on trips (easy to hand wash, easy to rinse, quick drying). So noticed that they sold them here too and bought one. Also saw that a comparable Hurley shirt was around the same price, so got one of them too. Both will go into my trip clothing rotation. What's funny is that because the sales tax here is quite a bit lower than where we live (4.5% vs 10.5%), meant it was cheaper to buy it here than in Long Beach. And because of its proximity to the cruise port, there was a lot of new luggage on sale, with a lot of variety. read more

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I visited Ross Dress for Less in Līhuʻe, Kauaʻi, Hawaii [3-2600 Kaumualii Hwy - Kukui Grove Center] on Tuesday, 01/20/26, around 11 AM. This location had a satisfactory selection of clothing, shoes, home goods, perfumes, electronics, snacks, luggage, and more. Inventory at Ross can sometimes be hit or miss, but this location definitely met expectations. I enjoyed browsing for cost-effective items to bring home. I successfully found a great handful of cute dresses/outfits (especially from the clearance rack), a couple of bottles of perfume, and shoes. A couple of areas were slightly disorganized, with merchandise on the floor, and the store was fairly busy with a bit of a wait. The staff members were friendly and helpful while working to ensure quick efficiency with the movement of the line. Overall, this Ross is worth stopping by for wonderfully affordable finds while in Līhuʻe. read more

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This is a silly place to shop in Kauai on vacation but my daughter was looking for a dress for a luau. She didn't have much time and didn't try them on. At the hotel she picked her dress for the evening and figured she'd return the other 2 the next day. Well she got busy with her work the next day and asked me to return them , the. She realized she'd lost the receipt ! I said I'd try. Wasn't sure how a silky tourist would be received without a receipt. I went back to the store and Rey helped me. I explained the situation and he said of course , he'd take care of it. In a minute he's pulled up her info and was my daughter's refund was complete! He is a great employee . Gave me a smile and I was back on my way to my vacation. Rey gave us great customer service. What a wonderful store ambassador! read more

Service sucks. If you see your line long, just help bring it down to not get these bad reviews. Nobody wants to go in the back register...,duhhh read more

Ross Dress for Less - Department Stores Near Me - Lihue, Hawaii

I have to admit, I LOVE shopping at this Ross Dress for Less location, located at Kukui Grove Mall. It also saved me a few times when I forgot to pack some stuff for my staycation. ( hair bands, brush, bathing suit, slippers, bags, etc) During this recent visit, I took my time and spent a little longer shopping here. I got to browse the store, during the other visits, It was a rush. I saw some good stuff that I don't remember seeing at the Oahu Ross or it could be that its been a very long time since I last shopped at Ross. They have some great food selections, ( many varetes of ramen,Korean rice cake, S & B curry, they even have Vietnamese grocery items Pho noodles and rice paper) Even HOKA shoes, although not the right size for hubby, that is a great deal at $79.99. I enjoyed my shopping , got lots of great stuff and to got out of there before I end up buying more, actually it was lunch time. I love the huge ROSS shopping bags, love the different designs and at only .99 cents, I usually grab this to carry my other shopping stuff, the plane. At the check out, I noticed they have this sauce set from Bushwick kitchen, $9.99 for the entire set of sauce, I wanted to try it but wasn't sure if I was going to check in a bag. The next day I decided to check a bag in so I asked my hubby to stop at Ross, I got the set of sauce. I checked the website and they are selling that same set for $49.99, Wow. major savings! I am so glad I went back to get that. I can't wait to use them! Ross is hiring, the lines can get long. During both visits they only have 1 or 2 cashiers ringing on both sides. I also wanted to see something in the jewelry counter, waited awhile for staff to assist after ringing the button. They need more staff/help, be patient & kind, while shopping there! read more

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We stoppedbhere just as a fun ahopping place. Very well kept for a ross. There was a good selection if clothes and shoes. Good prices. It is a nice ross to stop at. read more

You have to be patient the taking off of the security tags takes a while. All kinds of great name brands. Can't beat the price, so affordable. read more

Feel bad for the ONE cashier on a busy senior discount day. Every time I go in there they are short handed at the register. Management needs to step up! read more

I was greeted upon walking in which was nice. I found some cute clothing items at great prices. Everything was pretty organized despite how busy it was. read more

My son loved shopping here on our trip! He found many great deals and staff was always nice!

I was in Ross Lihue today to get two important items that I needed. Found two items and when I saw the lines at both registers, I said "nope. I don't think so". The line at the front had around 40 to 50 people in line. Literally. The one register open on the mall side had like 30 people in line. Come on, get more cashiers. Crazy. read more

"Here you go," said the cashier while handing me my receipt and looking to the side. No eye contact, no smile, no "Thank You, Have a Nice Day!" At least I found what I was looking for and at least the person greeting you (almost faithfully every time you enter the store) was on it and pleasant. But geez, the cashier seemed annoyed to have to interact with another human. (When AI takes over your job, don't be crying home to mama.) read more

Ross has always been a favorite to find fun treasures at great prices. I've shopped Ross in Kona, Orange County, CA stores and San Diego, CA stores. I can honestly say this is my favorite Ross store. The staff are always friendly and good at their jobs. Hats off to Manager Sheila. The store is usually very neat and things in their proper places. And, we all know they have awesome low prices. Heck, I even enjoy their muzak. :) If you're not a regular at the Lihue Ross you should be- they get new stock in every day. read more

Shopping options on Kauai are pretty limited. Ross (at both Kauai locations) has been a great place for housewares and small furniture items. Plus the usual discount clothing, including my designer of choice, Monsieur Clarance. read more

We love this store. We always try to find them on our trips because they always have great items for inexpensive prices. You really can't go wrong shopping at Ross. read more

I love this store for its inicspesuve merchindise and its famous name brand stuff! I love the cost.Just like they say right! Hwy shop anywhere else!!! MAHALO!!! read more

OK so no matter what state I go to I always make my way to Ross. I managed to find too much stuff. I had to buy another bag to get everything back home. Normally Ross has stuff all over the place and can sometimes be very disorganized. But not this one... Clean and organized. What I did notice is no matter the size everything seem to be small. Might have just been this store idk. Prices on something's were a little more expensive but not too bad. Bottom line is they got a lot of my money lol. read more

Ross Dress for Less - Department Stores Near Me - Lihue, Hawaii

This Ross has tons of product to dig through - that said I spent an hour here and found nothing that wowed me until I was walking out. Of all the things I tried on I didn't like anything but the two items I grabbed on the way out without trying on ended up being just what I needed. Of all the thousands of shoes they have I was disappointed that there wasn't one pair of shoes that spoke to me. They had a cute pair but not in my size - I took a photo and ordered them online from the manufacturer so that was a plus. Associates were friendly but they had to keep announcing that the second register was open on the other side to keep lines down on the one main entrance side. Of course when I went to the other side it was no longer open. Sigh. read more

Horrible customer service! Yesterday I had an exchange and went to the return line as soon as I got in the store. The girl at the register told me to take the item with me if I was going to shop, so I did. When I was checking out I informed the cashier that I had something to return, she immediately told me to go in the return line and that she could not do returns. I informed her that the girl at the return register told me to take the item with me and that I could return it when I checked out. Both looked at me like "oh well" and never apologized for the mistake that was told to me. They just said go to the other cashier although I had already placed my items on the table. Stupid me decided to go back there after I waited in line while two employees just stood there conversing about their lives outside of work. When I said something about it neither apologized. Please change your attitudes or you'll remain working at Ross for $13 an hour, because no other employer will tolerate your DGAF attitudes. read more

These people are all idiots. I asked to speak to a manager, I spoke to 3 they all look the same and talk the same "Oh sorry we stole yo money and have no receipt paper to prove it" says CARILYN. The "Bigger" girl attempting to ring you up. Watch her though she just might ROB YOU OF 7.69 AND LIE AND SAY "NO RECEIPT PAPER."‍ but a 5x wider emoji. I will never shop at this hole ROSS "Dress For Less and get robbed" again. Don't come here. It's just a loser Ross with loser employees that don't even know how to print a receipt. And the people that shop here "we finally have a Ross!!!" Your a Caveman/cavewoman, Ross has been around like YEARS. read more

Ross Dress for Less - The worst shopping experience you'll ever have, and get robbed. - Department Stores Near Me - Lihue, Hawaii

We went to Kauai on a family trip, and just about moved here for the Ross! This was literally the best Ross I've EVER been to. Better than any one on mainland could even dream of being. We're a Ross, TJMaxx, bargain shopping family, and we were blown away at how cute the things were in this store. It had the typical Ross prices, but just way cuter things than usual. You have to check this place out! read more

On our trip we stopped by Ross two times. The first time we came to pick up some slides. Like most Ross stores they carry a variety of brands for a discounted price. This Ross not only holds a variety of brands I have back home but also many Hawaiian suvinours. I ended up purchasing two mugs to take back home. The suvinours they have you can get almost anywhere but if you are already here I would recommend you grab some. Service: The service from Lucy was amazing, she helped us the second time we came. She was better than the last associate that helped us. 5 stars just for Lucy! read more

Great place super good deals li kg e always lol Same like any other Ross just I got to try it here on this island.... read more

Very, very, very frustrated. Used to come to Ross, and get a sweet pair of shoes for $25. Now, the shelves are bare... The managers, they don't care. I dropped my shit and got outta there. They gave me different times/days when the shipment would be, I feel like they should give us stuff for free. They waste my time, promising me a cheap price, but nothing is there to buy, and the employees aren't nice. YOU CANT TREAT CUSTOMERS THIS WAY! I still go damn near everyday read more

Just left all of the stuff we were going to buy at the counter. I was shopping and my boyfriend was sitting on a couch waiting for me when a lady comes up and says "you're going to need to move. This is not a seating area. There's a place you can sit outside." She was dressed in red so I assume she was a manager or something (definitely not a loss prevention person). I think her name was Stella? Anyway, we both work in customer service and know how it is to have a bad day or deal with a difficult customer, but we were not in any way creating a disturbance or damaging products or otherwise being destructive. The fact that she just snapped like that is totally unacceptable. I do not think we will be coming back. read more

We were visiting Kauai on a family trip when Ross had it's grand opening weekend! It was an odd turn of events during our trip as two of my children lost their swimsuits on two separate occasions. On one trip my husband found my son a great pair of very fashionable swim shorts for super cheap! The second trip was not as successful for my daughter as they didn't have anything in stock. One of the managers told us that Ross stocks all their items seasonally so being as it was Fall, no swimsuits were coming in. Someone should tell the Ross buying department in the Mainland that we're in Hawaii where its always Summer! Although we only had 50% success the workers here were really nice and this brand new store looks great! It was insanely busy when we hopped in on a Sunday and I suspect this is going to be a popular store for locals in the area. Shop on Kauai! read more

Workers: Rude, gossiping all the time I hear them Security: Always thinks your going to steal something. Manger: indifferent They always run out of bags. This store is making bank, can't even keep up with bags, or merchandise the prices on furniture is outrageous! I found ok deals, nothing beats one day sales at Macy's. :-) read more

I wasn't a fan of Ross, probably because I've only been able to shop at a Ross while on vacation. Let's face it, while on vacation you don't have time to try on clothes. I've been to Ross in Seattle, All over Cali, Las Vegas, Oregon, and every one in the State of Hawaii. I usually only go when I need an extra suitcase or a swimsuit while in Tahoe?!So far my hometown location is by far my favorite. I'm making it a habit to visit once a week. I have been lucky, found items that I've been wanting for a longtime. read more

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Very poor customer service!!! I returned some merchandise instead of putting my refund back on my debit card they gave me a store credit. I misplaced the card but had a receipt to prove how much was left on store credit and they didn't want to honor it!!! read more

We finally have a Ross! I am beyond excited and happy. I went and of course it was a little empty. They had their grand opening a few weeks before. But what they did have, it was a good selection. Almost absolutely no toys, but I wasn't looking for toys. Their deals are always good. Reasonable, more than other places. Of course everyone will have the same thing but it gives us even more options. Looking forward to their new shipments soon. The store is so clean and the staff is friendly. read more

Workers don't need to be so rude. I was shopping with my mom and we paid separate. As I was done checking I told my mom to come over. However, the worker got upset because she did not call my mom over and told my mom she needed to wait to be called because the return line is more of a priority than people buying. And it wasn't even the lady that was checking us out, this was a lady who just came around the register side and told us. It was my mistake to call my mom over but the lady didn't need to speak so rude and making us feel like our check out wasn't a priority for them. I know its a minor thing to complain about but when workers are like that it just ruins your shopping experience. read more

Shockingly. The customer service is great. I also found good thing to buy. :) Happy. .. read more

We've been to several Ross over the years and this one is not much different. This particular department store is a little more messy. The workers are nice enough though there does not seem to be enough of them. The prices are pretty high but it is to be expected given the location. We were able to buy a decent pair of cheap-headphones for our flight home. There is really nowhere else on the island that you can buy electronics except Walmart or Costco. read more

yay! kauai finally has a ross! we went on opening day, and they seemed to have the store well organized and stocked. the staff were all very friendly and helpful! the check-out was a bit insane, but what can you expect for the first day, right? can't wait to go back for great deals! read more

Lines are very very long. I'm grateful for all the money I've saved because the last two times I've been there I've left everything I've picked out at the store. I just can't wait in line for 20 minutes to give a store my money. read more

Kauai finally has Ross. went there today and the store looked practically empty. I'm not really in a rush to shop for stuff, I just wanted to check it out. the store looks great and the employees are very friendly. I will for sure return when there is more to look at. they should of had some back stock knowing that everyone was anxiously waiting for them to open and would buy everything. better luck next time. good luck Ross on "BLACK FRIDAY"! read more

Very rude I went there with my grandma and as we were checking out there was pants size of my grandma that was for me she asked if it was hers but my grandma pointed to me and she started laughing so rude making me very insecure about my body read more

1 cashier. 5 people in line. Asked for another cashier. I was told "I'll ask." Nothing!

Ross have good price for swim ring. We brought Hawaii shirt for $21.99 at Walmart, and later found the same one at $9.99 in Ross. I found a very beautiful Calvin Klein dress for $29. If you need to buy clothes or swim stuff or toys, this one has better price than Walmart, Safeway and ABC store. read more