It's so disappointing to write this review. Today was the second time a team member had an awful…read moretone and attitude at check out at this location. The first terrible experience was in October with Kaitlyn from florals who was called to help with the registers since a line was forming. When I went up to her register her expression was annoyed and she was mumbling unkind things under her breath as if I couldn't hear her. It was loud enough that I could. I told her I'd wait for the other cashier. She proceeded to slam baskets and take out her unwarranted aggression out on items at the register before stomping away clearly very angry. I told the assistant manager Makenzie about this hoping to not have to leave a review like this. Now today, another team member named Gypsy (who up until this point was fairly nice) had a terrible attitude. Maybe she was having a bad day. I asked her to wrap up an item I was purchasing and she huffed and did so with a negative attitude as if this ask was a bother. It was an item that could be easily scratched. Toward the end of my purchase I asked where I could place the empty basket in an effort to help her and she condescendingly rolled her eyes and said "where you got it". Her tone and the way she said was unfriendly and had so much attitude. It was unprofessional to say the least. It's a shame that I have to leave this review and that this contempt and negative attitude towards customers is seeming to be a common occurrence. I'm not sure what's happening at this location to make employees so angry at customers just looking to make their purchases and be on their way. At this time I cannot recommend this store as having quality and friendly customer service.

lots of help! oodles and bodles of stuff! huge selection! lots of sales! but double check sales and…read moreprices!

Went in for their free trade-in battery replacement deal today. Awesome yearly event! Got a $50…read morecoupon to use on any Craftman tool today. Ended up buying two table fans which are $30 each for a total of $10! Score! Also wanted to bring back a dead tomato plant with my receipt, yet was denied since it was over 30 days. Disappointed since I believe they are suppose to guarantee plants up to a year. I'd only had this in my garden for a month and a half.

I always get great service at Lowe's in Mt Juliet. The store is very clean and organized. For about…read more$180 I got 6 bags of Organic soil and several plants for produce to last us the entire year.

Great staff at this location! We have 2 SleepNumber beds and we get the best sleep! The store…read moremanager is a very nice lady and professional salesperson. She helped us pick out our most recent mattress. We had our sleep number first bed over 10 yrs and put that in our guest room. We just had our 2nd one delivered and it is better than ever. Great experience and great service in this Mt Juliet location.

I bought a new Climate 360 Bed from them on November 1, 2022 with delivery on December 29th…read more Delivery and physical set up of the bed went great BUT when it came time to do the online SleepIQ app is when the complete nightmare began. We were told a remote would be "overnighted" so we could get the bed working until the tech support issue was solved. 6 BUSINESS days later the remote arrived. Guess what? The remote was useless because it must connect to your ONLINE BED PROFILE ON Sleep IQ in order to load your sleep number settings. It will not let me manually set the sleep numbers. Call to Tech Support...sorry we can't help you but if you call back during the week the "regular tech support can help you". 3 weeks, 5 Tech support calls and about 3.5 hours cumulative time spent on the phone and online with them I was finally "escalated" to someone whose job it seemed was only to give me some $$ off the bed to placate me. Of course that $400 off (on a $10K bed) be issued in a hard check and arrive 2 business weeks later. Of course it hasn't arrived and to be honest I doubt it ever will if it depends on the competency of this company's customer service or tech support people. The only other thing that this "escalated tech support" did was tell me that a new ticket was put in with guess who?? Tech support..:-( Of course the speedy juggernaut Tech Support was given 5-7 business days in which to respond with just setting up a 360 Climate bed profile into my SleepIQ app. One would think they have done that thousands of times because it has to be done EVERY TIME THEY SELL A NEW BED. I'm so utterly frustrated and completely disappointed in this company from the local level to their highest levels levels of customer support and service. Being as this is the 2nd sleep # bed purchased I can attest that the product is great BUT in my experience if you have the slightest problem with the product that requires the assistance of anyone outside of this local store (especially "Tech Support") you are in for a VERY, VERY frustrating experience. Today I'm going to the physical store to request a refund and for them to come pick up their $10K product because they won't/can't provide support to even get it operational at the basic set up level for their repeat customer to enjoy.

I think department stores get overlooked for a place to shop. I seem to underestimate them…read more Today, I had some time to kill to I went in and I was surprised at the bargains I saw. Right now, fall decor is on sale. I saw some great deals on center pieces. Time to get things while they last. I enjoyed looking through the matching Christmas PJs. I ended up in the jewelry section and found myself a few pieces of bling. One thing I liked about the store is there were several areas throughout the store for checking out. Sooo if the front counter has a line, check out the one in the back.

I ordered a pair of boots and I ordered early because I wanted them in time for a special event. I…read moreordered the 7.5 and was sent the 6.5. I have to pay a $10.00 charge to exchange them. I tried talking to them and they were unforgiving. I will not purchase from them again. Now, I have to go out and find another pair of boots which is a hassle for me because I have a hard time standing and walking. Who needs this hassle in this day and time?

Ashley and Stevi are great. 5/5. Amazing ladies, knowledgeable and extremely helpful. Also a great…read morewoman managing the store and another amazing woman who works in the mattress section - I wish I could remember their names to give them the recognition they deserve. The 3 men sitting by the door when I came in to grab a replacement pillow for my chaise, were not great. They are 1/5 to be honest, with this review only getting an extra star from the amazing women that work here. The men were obviously seated to see the door & greet customers, but too busy gossiping and passing judgement to realize people with money come in all shapes and sizes. Very odd to be looked up and down by 3 middle aged men working in a furniture store. To each their own.

Just walked into the Ashley store in Providence Mount Juliet. I passed six sales persons- not one…read moreasked if they could help me or showed any interest whatsoever! I had a specific purchase in mind and would have needed help in order to fulfill that. I will not come back to the store. If I ever go to an Ashley store again it will be in Franklin or Brentwood or somewhere where you're more likely to have a person who has an interest in their job or cares if they help a customer.

Spent over $5,000 and received broken, uneven and mis-measured blinds. They're refuse to replace or…read morerefund! STAY AWAY!!!!

I just had Scott Budget Blinds help with several windows in a house we just moved in. Don't let the…read more"budget" word fool you, Budget Blinds has the best selection for anything you might want to cover your windows from blinds to drapes. Scott was amazing. Very professional, great options and yes, at a reasonable price. We're gradually going to have him help us redo all of our windows. I highly recommend Scott!

Do not Use this company. John came out and did the estimate. Seemed like he knew his stuff and was…read morehelpful. Then Monday the day of the scheduled job the crew showed up but the person in charge of the roofers didn't. No problem. The next day they show up and get to work. Good thing I work from home if not my roof we be wrong as we were removing an old jack. from a fireplace and a few others. The foreman then had to drive back to my house as the roofing crew did not understand. After talking to the Foreman they still covered a roof vent for my Bathroom fan. After calling them again the Foreman and the owners son showed up. After a lot of confusion I was told by the owners son that a bathroom fan vent on the roof is HVAC and they will only do what is in the contract. After a heated conversation I told them to do the job right or I'll pay for the material and get someone else to do it right. He owners son then said he is placing a lien on my house and and it is now going to be his. After the foreman separated us to cool down, I tried to call the owner John and he did not answer. I pulled up the contract to show it says about the roof jack and the son said he is pulling his crew and will take my house. The foreman then said to deal with him and I told the foreman that the owners son needs to leave my property. The owners son then tried to fight me and said to make him. leave the property. After all this they finished the roof only to find out that the did not install any flashing, so now I have exposed wood on the sides of my house and they did not paper over the whole roof, which will cause a leak and now my whole house smells of asphalt. The owner will not answer my calls or texts. The foreman is the only one Trying. I stopped payment till this issue is fixed and will probably end up in court as it seems this company is less than a year old and will not be around long. Save yourself the hassle.

I have worked with Elizabeth remotely as an industry partner. She is a wealth of knowledge as a…read moregeneral contractor and designer. Her attention to detail and clear communication skills are what make her an incredible contractor and project manager.