Inefficient online order pickup process. Greeted by multiple associates at the register who…read moreannounced to the online order pick up associate that a customer needed assistance. A young lady came over who was very polite and courteous and began collecting my information, she was told by Kim to do another task instead which was off putting for me since I had been standing there for a while already. Kim came to the pick up area, attention divided not acknowledging me nor what I what I needed. Upon return the second time, she finally asked for my information. Once given to her she asked for a photo ID and I had to go back to my car for it. The purpose of online pickup is to be faster than an in store shopping experience. The time it took standing around, getting the run around and interacting with the unprofessional associate... I could have walked in the store found my item and checked out at the register way faster as that was the only line moving efficiently with ample help. I do not plan to return to this location due to her negative attitude around me questioning why I needed an ID after presenting the name, having a barcode ready (that was never asked for) considering my name is very unique and the chances of anyone coming to get the order, on this specific day/time/at that very location, who wasn't myself or spouse, would be very random and unlikely to happen. Horrible interaction with this person. Truly lacked communication and customer service skills especially for someone in leadership. She could learn a great deal from her employees who set a way better example than she did.

I am so obsessed with this store. I came back to buy more Christmas decorations for next year and…read moreall their Christmas stuff are 75% off. I was so stoked (my husband wasn't). They still have a lot in stock especially pre lit trees. They also have a lot of spring decor in stock already. Make sure you join their email list to receive a 10% welcome coupon. Happy shopping.

A range of things - just not much of any one thing. They should focus on something so they can be…read morethe go to for fashion, jewelry, home decor or something. Prices seemed a bit high to me.

WORTH A VISIT! Huge shop with amazing treasures and friendly staff. I hate shopping... I could…read morehave spent hours in this place exploring! I'm in the process of redoing my home office in vintage style... found a Dremel shoe buffer, a pair of tanker goggles like I wore in the Army, and a vintage Swingline stapler... all at fair prices. Will go again when I'm in the neighborhood!

Beautiful high end interior design shop. It's gorgeous! Stunning pieces. Fabulous fabrics and…read morefurnishings. The chandeliers are everything. It smelled amazing... the candles were so fragrant and unique, I had to purchase the Balsam. This candle line is exclusive to BH in Richmond. The owner, Taylor, shared with me a sweet anecdote about these candles regarding Jackie O. Ask her about it! Taylor was sweet and welcoming. She's available for interior design and judging from her shop, I'm sure she's a pro! Exquisite décor, pricey but this may be right up your alley. For this type of posh shop, it's 5 stars! Check it out!

Beckon Home is my favorite furniture and design store in Richmond. Taylor and her team have an eye…read morefor gorgeous pieces that they display in the store but are also able to place special orders as needed. I have used Taylor's in-home design services for my living room and would recommend her and this store to any one looking for gorgeous modern pieces that will always shine in a room!

Obviously they have some great stuff and at great deals. I honestly don't know who you have to be…read moreto get someone to help or acknowledge you, but no one has EVER asked if I needed help finding what I'm looking for. That said, it's always worth a look when In need of lighting.

Few people know that this is the outlet location for the tony Shades of Light near Willow Lawn…read more SInce I can't afford the stuff there, when I come to the southside, I stop in here to see if I can find a bargain. And, I can hit it on my way to my monthly pilgrimage to WIlliams & Sherrill. It's right on Midlothian at the front of a small shopping center and in the summer, they have a fabulous sidewalk sale. If you covet designer drapes that would normally cost $500 a panel, you can get them at this sale for 50% off or more. I bought a really cool black and white toile lampshade at the sale a couple of years for $10. The store itself is pretty small and has mostly lamps, shades and drapes, but there are a few pieces of statuary and other arty home accents. Ask for help from a salesperson for browsing the little room of drapery in the back as it's pretty crowded and stuffed with merchandise, so it's hard to find what you're looking for in the right lengths.

Loved this upscale consignment shop filled to the brim with treasures! I saw several coffee tables…read moreI had my eye on! One was reasonably priced, the other was rather exorbitant. There were lots of cozy couches, elegant chairs, and lovely home decor - mirrors, lamps, paintings, pillows, side tables, and more! The jewelry selection was fantastic! I purchased a couple pairs of earrings and some home fragrances, but I may come back for some cool pieces I liked! For interior design ideas, don't leave this place off your list!

Service was good, nice people. Did not find what I was looking for, but it's hit or miss at these…read moreestablishments.

If you collect records check out TOP TO BOTTOM RECORDS booth!…read more This place is HUGE lots of good deals specifically on vinyl records Great shop!

Service was ridiculous I've shopped in this building specifically my entire life never have a I…read moreever had an issue but here recently I was profiled and followed throughout while shopping mind you I've NEVER STOLEN or from anywhere for that matter I used to be a regular here until I moved to the beach upon moving back I chose to visit and bring a friend I've brought lots of business for years they don't even know I'm a collector and always looking for new pieces I don't not resell or any of that I spotted an unpriced item I took it to the counter I asked the woman if it was possible to do a price check the man aside her the one that was specifically following me prior decided to put his two cents in...there was no direct business with seller he was sitting in the side making it his personal business to involve himself with the deal so at this point I would've bought it but because he was so ignorant and persistent I didn't want to give them anymore business is especially since I had already started checking out NEVER AGAIN it's not even all that great just one of the few options in this area lesson learned if they look ignorant they are just like if I'm a minority he assumes I'm a thief

Insanely cool curated shop. MCM furniture and lighting. Vintage clothing…read more Sterling jewelry Ephemera Something for everyone Open 7 days a week You can definitely tell the shop is well taken care of. Will be back soon

This is a more upscale thrift store. On my visit, I saw amazing retro furniture. They also had a…read moretable that you can spin. They have really cool, unique things here. Worth visiting. Plenty of parking too.

Wonderful place to shop for women's and men's clothing, home decor items, gifts, toys and more! One…read morestop shopping!

From the owner: Marketplace of shops featuring women and men's clothing, housewares, toys, gifts and more! read more