Ross is really updated their game in competing with the competitors. Better choice of. product, better quality, more name brands

I love this store! Yes, the customer service is very bad, but I don't go there to meet a friend. I go there because I love the home decor, and clothing selection. I have my entire kitchen decorated with things from this store, and my favorite cardigan sweater came from this store. I don't pay full price for anything anymore thanks to this store, and a couple others! You're greeted here by security, and you can put on some hand sanitizer, and grab a mask when you enter. The fitting rooms are still closed (major darn), but overall I love this store. If they got some happy people in here, it would make it 100% better. They run people off when the people are grumpy and sour. read more

I love Ross stores. It is a challenge for me to find them where ever I go, to see the variety of merchandise everywhere. 85% of it is the same but regionally things are different This store isn't the most organized, but it did have some things that the others in my local area did not. Including a few high low tees that I like. Over all, I'd come back here on a day. read more

Stopped in Ross while visiting Needed a rain coat was able to get a Columbia rain jacket for 25 dollars were other stores wanted 65 to70 dollars You do need to take a few minutes to look but can find great deals Team members were helpful and friendly read more

Good deals but man the cashiers seem to hate there jobs. No hello how are you , no smiles. Will shop at another one.

Couple of things: Worse customer service by the manager Suzanne. Found an item which apparently had a piece of bush attached to it. Went to the register to pay for it along with the other $128 items I was buying. She refused to sell us what we found on display and understood as a complete item and said we needed to buy the rest of the tree, which mind you was broke. She proceeded to have an employee look for it. Then tell me she will take the broken tree out of stock and get paid for it regardless of whether I buy it or not. What is customer service to her?? Plus talking with employees out loud about lunch breaks and who needed to take what in front of customers. The store is a disaster! Nothing in place. Planogram looks like a hurricane just came through. I'm sure her district manager would be proud. read more

Nope, nah, no thanks. We looked around and there was zero here that we wanted or needed.

Wow! There are so many negative reviews that are unnecessary. Ross is a great place for good deals! Period. It's not going to be the most "organized" someone wrote a review of a large pair of shorts being in the "small" session. Get over yourselves smh. Staff is always very nice and helpful here!! Love going in for gift ideas and affordable clothing. Keep up the good work guys!! read more

Today I had the most AWFUL phone experience with a so called fitting room attendant . I worked in retail for more than 3 years , I know the ins and outs of a fitting room and any area of a store . I am understanding when I call and maybe I am on hold for awhile , anything like that because I tok was an associate. But this fitting room lady today about an hour ago was disgusting . Rushing me through my question because she apparently could not be on the phone . Now I am fully aware of that , that's why people on the FLOOR answer phones , not fitting room attendants. If I have something on hold , and a question that needs attention, I need an employee. If you can't answer my question , you could simply suggest to change me over to someone who can help, and I'll gladly wait . However , she rushed me, told me she already described the dress and that's it. I'm like excuse me? I know you can't be on the phone but my question is NOT answered transfer me over to somebody who can help. Never call this Ross they don't know what they are doing , and are awful at customer service . read more

The thing about Ross is that you can get good deals that his clothing at a cheaper price if you have the time to look around. I do think the store needs to be set up differently and a lot cleaner it doesn't have to look like a discount store. One serious problem is that there is never enough cashiers and they seem unhappy so plan on waiting in line for a long time if you do find a deal that you want. You're also going to find a lot of clothes in the wrong spots and a lot of merchandise sitting on top of other merchandise. It doesn't seem like they have enough staff to clean the place up and like make it look like a nicer place instead of the discount place read more

Love this store very nice prices, and every chance I get I go and always find something I need or want! One of my favorite stores!!!

I don't like how they got rid of their clearance aisle in the home decor section. And there selection on men's size 36 shorts was so small. And they were all ugly. read more