I had a unit here for 5 years and was very happy with it. Facilities are clean and…read moreclimate-controller, lots of cameras, and there's always a cart when you need one. Staff is really nice and communicative.

I was super pleased with my experience renting a storage unit. The service was excellent. Kim made…read morethe process easy and painless. I was happy with what I got for the price and I'm glad I looked them up.

I am so grateful to have found Marinship Self Storage! Michael and Chris are super supportive,…read morehelpful and kind! I needed additional space at short notice and Michael made it happen. He also offered me lots of encouragement and laughter during a stressful move. Thank you so much!!

I have had a great experience with Marinship Self Storage. The facility is clean and well…read moremaintained. There has always been someone there to help when I needed it. Michael was especially helpful when I first rented the unit, and later when I needed to access it. I felt very confident that my belongings were in a safe place. Laurie T.

I've been storing things there for 2 years. It's conveniently located since I moved back to Marin…read morerecently and live nearby. The biggest asset is the office manager, Rainy! She is always cheerful and helpful. There was a rough patch when they were bought but things seemed to have calmed down. I hope the management realizes what a valuable employee she is!

This place is terrible. The hours are ridiculous - they close at 5:45. There is a key to the lift…read morethat is inaccessible during the manager's one hour lunch break. The rent is increased frequently. And the frosting on the cake was the lift was broken for more than a week and I was told "You can use the stairs." (All the larger units are on the second floor.)

Mason and Marian help me find the perfect unit for my needs also it is super convenient for them…read moreto have U-Haul right there at the property Marian was beyond helpful with showing me the process since I was new to renting a van. Mason was great at helping me with my reservation.

I've been a customer for a couple of years now and have rented vans and trucks in the past. I agree…read morewith other reviews, it is true they are not clean, clean and I swept crumbs off the seats and wiped away dust on the dashboard, etc to make it manageable for myself. However, the trucks drive well, discounts can be found, and the back of the trucks are clean. I find Empire Mini Storage to be the least expensive storage provider in Marin. The location is in Bel Marin Keyes and is a safe environment. Someone lives above the office and someone on site after hours. There is a stream that runs next to Empire, and during atmospheric river events, they have not flooded. Although standing water does accumulate near the back doors. My unit is on the first floor and I worry about flooding. Knock wood, so far, there has been no seeping water or flooding. The location is near "open space" and I worry about cridders. I have not seen droppings however there are several traps along the walls. Bird droppings accumulate during summer months when the birds nest in the corners. I sometimes worry about the birds attacking me as I walk by and the feather dust falling in my eyes. So far it is manageable. Once in, I use the other door. One concern I have is the extra fees. A pre-lien fee is charged if you are one month late on rent. I do think the pre-lien fee is a class action suit waiting to happen. There is also a late fee that management will waive under certain circumstances. The online website works well to pay your bills however, sometimes it doesn't take my payment method and phone payments have their limitations as you have to have your card on file for it to be used. I change my debit cards frequently and have to drive to the location to fill out the paperwork once again. I chalk it up to visiting my stuff and cycling it out. Overall, I am happy with the location, the service, and the staff.

Our check was cashed by Storage House 2 and credit card charged. I have been trying to contact for…read moreover 4 months to request a credit. Left over 10 voicemails and email with no response back. TERRIBLE customer service! They do not answer phones or respond to voicemail!

They were able to get me a storage unit that was the perfect size. Easy location to reach and the…read moremanager was very accommodating. She even let the movers start unpacking while she and I were still signing paperwork. She was super helpful, very nice!

They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

I have helped family and friends BIG TIME in packing boxes for their moves recently. The best…read moreplace, by far, to get the quality boxes, markers, packing paper, and tape at the best prices is Bellam Self Storage & Boxes. Andree and Vincent are not only fast and helpful in fulfilling my list on the spot, but they also give terrific packing advice! If I ever need a self-storage unit, I will definitely come here. The place is well-maintained, clean, and centrally located. These folks have been around for a long time, and they care about your moving experience.

Great experience with Mini Storage of San Anselmo, from start to finish. Lorenzo was very helpful…read moreand kind throughout my experience there. He happily walked me through the various units that they had available, and helped me find the best deal for my needs. He assisted me with payment when I was having trouble with the online payment portal, and when it came time to move everything out of my unit, made the process very quick and seamless. If I have any storage needs in the future, I will absolutely bring my business back here.

Lorenzo is the nicest person! He was very patient and understanding with me during an incredibly…read morestressful time. Just be aware that there is no actual drive-up storage as listed on the website (it's not Lorenzo's fault). You'll have to go inside for your storage unit no matter which one you get.

This review, is specifically to provide acknowledgment to Norah, the wonderful, outstanding manager…read morewho does everything to make sure H & H is run well. She cares for the tenants, their belongings, and has a huge heart. She is the employee every company would love to have, competent, efficient, and a lovely person, on top of her other skills. This past year I ended up with a mouse/rat infestation, due in part to the location of the ground floor unit. It was distressing, and nothing seemed to work keeping them out. Even though I had most of my belongings in plastic bins, some furniture had rat urine stains, it was terrible. Once Nora helped me, they moved me into another unit. What matters to me as much as the safety and security of my belongings, was working with Nora for over ten years. If you need a secure and trustworthy place with your belongings, I would definitely recommend going to see Nora at H&H, she'll help you get squared away with the right unit.

The manager "Katrina" was very friendly and helpful. Took us around to view several units. The…read moreoriginal one we wanted was not available but she was able to find us one that worked just as well. and the price is very reasonable. I would recommend this place to others.