The guys went right to work, explained what they were going to do & how much it would cost.read more

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

Hired Able Master to cleaned out our main outside sewer line from the house to the street. The…read moreowner of the company cleared it out were done in less than 15 minutes and it cost us $250 with only a 10 guarantee! I said wow I'm in the wrong business, I didn't know anyone made $250 in 15 minutes and he said the price has gone up And started saying that he had to get his oil changed in his truck and it cost over $100. I'm not sure what that has to do with anything cause we all get our oil changed. Also he doesn't know how to knock on the door, he opened the door and stuck his head in yelling my name as if we were friends scaring my children while doing this. I did have this same company out close to 2 years ago and it was only $125 . Not sure inflation is that bad. Our situation had to get dealt with so I couldn't call around and I should not have assumed that this company hadn't gone money hungry, so I was shocked about the cost, I do understand cost of stuff and if he was here for hours but owners of companies can use discrepancy if it's a fast job. I won't use them anymore.

I was first introduced to Fred at a time when it seemed like everyone was having basement flooding…read moreissues. While he wasn't able to help me then, he left me with a positive impression and I contacted him when my mom had some recent sewer issues. He answered the phone after hours and arranged a convenient time to come out the next day. He promptly diagnosed my mom's issue and then used the appropriate equipment to fix the blockage problem. Considering everything, his pricing was very reasonable and his experience/expertise was greatly appreciated. I would highly recommend Fred for sewage needs.

Air Stream should be the first call you make when you need plumbing or heat/air conditioning…read moreservice! They are the gold standard -reliable, professional, timely, knowledgeable- with a team of highly skilled professionals to address your needs and resolve the issues! I have used Air Stream at my home, for my children's condos, and recommended to neighbors and friends. The consensus is the same - impressed by the service and feel like pricing is fair. This is a rare find - kept their number on your phone! Just top notch!!!!!

Had Air-steam come out and check furnace and water heater for gas leak. Guy came out and Lolly gag…read morefor two hours to pressure test the lines. He kept walking back and forth to the truck acting like he was looking for something. The guy didn't have the right tools to pressure test the lines and had to call another guy to come out with the low-pressure pump. When said and done I asked for an estimate for repairs. John was supposed to email me my estimates for repairs, but I've been ghosted for about a month now. Paid the $185.00 for the 2 hours of the guy sitting in his truck and walking back and forth. Job should have taken no more than an hour to do. I do not recommend this company.

Had a couple faucets replaced by Eric Martin and were completely satisfied. Cost seemed a bit…read morepricey, but I didn't comparison shop. Solid company.

Obviously we had plumbing issues, they had come over, two of them and one looked maybe 30 the other…read morehad to be maybe 14-15? They sat outside and did the same thing for over an hour... They are inexperienced and have no work ethic towards actually giving your main problem... They snaked our drain for maybe 30 minutes and couldn't do anything about it, then referenced us to a (BETTER) more experienced plumber... They then proceeded to hand us a $210.00 bill. You can hire who you'd like but they were more into getting the money they were owed then the plumbing issue at hand! Just please advise their are better, more CARING plumbers out there! Thank you advanced plumbing for doing absolutely NOTHING but tell your (apprentice) child what to do for 30 minutes and snake for 5 then charge us $210! EVERYONE is strapped for cash right now and you went out of your way to do nothing then take as much as you could!

Nathan repaired numerous leaks in our aging plumbing and replaced a problematic washing machine…read morevalve box. He did quality, professional work for a reasonable price and left the areas cleaner than when he started. I'm a totally satisfied customer.

UPDATE: We called the team when we found a gas leak in our new home a few weeks after we purchased…read moreit. They were able to get there so quickly to help us out, and at the same time took care of the long list of updates/repairs we were hoping to have done in the future. Nate, Leah, and Natalie are all awesome!! I know the rest of team must be as well, and I feel so confident that if any issues come up in the future they will have our backs! THANK YOU!!!!!! :)

While this occurred during COVID, after speaking with Bruce about a job he refused to return my…read morecalls or texts. The decent thing to do would be to take 60 seconds and inform me he wasnt interested, that way I could move on.

Response time was great! Bruce and his son took care of the problem and were professional and…read morefriendly

Todd came out because our toilets were clogged... much to my surprise we had tree roots that were…read moreclogging our toilets. We also had a problem with the bathtub. Yodd is very kind and knowledgeable. He helped me to understand what the problem was he fixed the problem. The price was great and very reasonable . I HIGHLY RECOMMEND Alexis Sewer all staff is fantastic l. These are the people you want fixing your plumbing problems.

We have had 2 weeks of freezing weather and my drains started backing up. I called on Monday at 10…read moream and Todd came out by 11 am and by noon we were all cleaned out. THANK YOU SO MUCH. Highly recommend.

Really nice guy came up to Raisinville during Covid and did a great job emptying the septic tank…read more No mess, quick service.

Towards the beginning of the year Bedford Septic came out to clean our tank, after not having it…read moredone for several years. He did an exceptional job, taking his time to make sure the tank was sufficiently cleaned out. He explained the proper time between cleanings and how to go about preventing issues in the future. He was very friendly and professional. We had an emergency come up this evening and although we were not able to contact Ray (Bedford Septic) quick enough before having another company come out he responded with a text and call still offering to help out in any way we needed.