These folks were so very thoughtful. Took my Mom's walker to them to be fixed ( as suggested by…read moreGrogan's). Performance Medical Supply isn't set up to manage this kind of repair but they went a step farther.... they found a bicycle shop in town that have the brake parts to do the repair. I have never had any company go to that much trouble for me. Thank you Kristi Carter and crew - you are awesome !

My wife has been on Oxygen at night while she sleeps. She actually wears it about half the night,,…read moreshe's a ruff sleeper. On Friday night the machine started making a unknown sound and putting out less oxygen. Of course it happens on a Friday night AFTER everything is closed, so we knew we just had to wait until Monday and contact the office, Michel. I called her Monday morning-ish because their main number I usually use wasn't working. I went on line and got the toll free number and tried it and wall La,, it worked. I told Michel the problem and she assured me that someone would be coming by. After I hung up I realized that I didn't know when, she had never said so I figured a day or two. In about an hour Ray knocked on my door!! I couldn't believe he was there that quick, and with the exact same Oxygen machine at his side. I got him in and the other machine disconnected and the knew one in pace and tested. When I told him about what happened he told me about their operational procedures and informed me I could call 24/7 and they would have someone there. I felt so stupid. I could have had it replaced on Saturday, no problem. We have been using Sorrell for over 7 years now and they have been nothing short of incredible. If you, or a family member, needs any type of home medical services, and I mean anything!! You need to contact Sorrell,, they take care of everything so you do not have to . I was so sorry that they closed their Georgetown Office because of the pandemic, but truthfully they make you feel like they are local. Fast, efficient, and so damn nice,,, we will use Sorrell Health for as long as we can. They deserve a 10 star review. Thank you for everything Sorrell, you help take the best care of my wife and I'll always remember that.

Capital Pharmacy has been great for keeping up with our vaccinations for flu & Covid. They are very…read morehelpful with our other medications, too. Hubby takes insulin & Capital Pharmacy delivers that & keeps it chilled. We had to get a wheelchair from them, & they delivered it & showed us how to use the foot extension. Capital Pharmacy has been good to us!

The pharmacist and staff are Very helpful. They continue to work with me in a personal way with…read morerespect. I have found that they communicate with me immediately when there are any questions or issues with delivery of my medications. This pharmacy definitely attends to the individual customer.

Every time I try to use them they waste my time, don't have product and basically force me not to…read morebuy locally. I am optimistic one day they will learn and succeed but not longer with my time, money or patience.

After a family member had a major surgery at the end of June they have always been just a phone…read morecall away! They are always incredibly helpful and always willing to answer any and all questions. Great staff and service. And they're local.

I highly recommend Mobility Plus in Lexington! Sean went above and beyond in helping me order the…read moreparts, and then putting my scooter back together. They're AWESOM!! Cindy G

I highly recommend this business operated by very caring and attentive husband and wife owners…read more They helped my elderly father with a state of the art mobility chair that had literally changed his life. He also bought a beautiful lift chair that is electric and makes it easy for him to recline and raise to standing. They delivered the equipment and were very thorough, professional, courteous and will be available if we ever need help.

I have visited Gould's for a variety of reasons over the course of years. Each time I drop by to…read morelook for something I forget just how poorly run it seems to be. Service is soooo slow and one hand just does not seem to know what the other is doing. When I ask for help it just seems like I am imposing. It may be possible that they have always run the place with a short staff and they are just spread too thin to be effective at helping customers, I am unsure. But I would only go there if it was the last option. I am very easy to please and get along with so I am sorry for the negativity, but it is the truth about my experiences there.

I just received a CPAP machine through Gould's. Due to COVID-19, they shipped everything to me, and…read morethe respiratory therapist called to walk me through the setup. He was friendly, knowledgeable, and willing to take as much time as needed to answer any questions I had. Even better, he has more than 30 years of experience and has personally used a CPAP machine for more than 20 years, so he clearly knew what he was talking about.