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Rotech Healthcare

1.4 (11 reviews)
Closed • Closed
Updated 1 month ago

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5 months ago

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Katherine W.

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1 month ago

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1 month ago

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Katherine W.

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2 months ago

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5 months ago

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10 months ago

I need O2. Im almost out. Nobody answers a phone at Rotech and nobody calls back when prompted by voice prompt. I cannot recommend Rotech.

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2 years ago

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2 years ago

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1 year ago

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8 years ago

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7 years ago

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Essential Medical Supply

Essential Medical Supply

5.0
(1 review)
7.2 mi

Recently, I purchased a pretty bamboo bed table from a retail medical supply store in the LA area…read more After two months, without the table ever having been used - it had been purchased in anticipation of a long-post-op recuperation period after a surgery I was to undergo which was cancelled three times due to the Covid worldwide pandemic surge. I went to stash the table away with my other home rehab equipment for future use, only to discover that the tabletop wood had cracked in a way which was an annoying but understandable manufacturing defect, made as it is from wood. Receipt in hand, I contacted the store, expecting that, under the reasonable circumstances described (stored in good condition once here, never ever used, not even once), that they would easily make good on simply exchanging it for another one. Unfortunately, the store obstinately refused. That table was NOT inexpensive, either. After much ado, I managed to obtain Essential Medical Supply's contact information and here's where things were EVERYTHING one could expect in my experience for my criteria in fine customer service. I was easily able to reach a rep. She IMMEDIATELY and with absolutely NO fuss expressed concern; we agreed together that these things can happen; and she didn't hesitate for ONE MOMENT to offer to replace my tray immediately, at no cost (including shipping), from them, directly. Naturally, (and understandably), I was asked to furnish documentation pix of my receipt and a photo of the defective product. No biggie, that! The friendly rep didn't even oblige me to hassle with packing the defective unit up and returning it to them. Instead, she recognized my request as fair and reasonable and immediately offered to make good on it. THAT'S what I call great service. I got text updates as to the unit's shipping process.The rep properly instructed the warehouse to inspect the unit before shipping. I got my lovely new table in RECORD time- truly remarkable, considering pandemic-related supply chain shortages & shipping issues which so continue unfortunately to be a norm in many cases at the moment. Rep told me they have a Las Vegas warehouse as well as their base in Orlando, Florida. Since I am writing from a west coast locale, I decided to reward such excellent customer service experience with this write-up of my particular experience. Rep said they offer online orders of their other merchandise so..just passing my positive experience with this company along, for what it's worth, during these challenging times.

Relax The Back - Orlando

Relax The Back - Orlando

4.7
(7 reviews)
1.5 mi
•$$$$

This store has been around over four years. They specialize in seating and sleeping items but also…read morehave some interesting special pillow designs and materials along with fitness and therapy products, back support and massage items. (checkout their web site) They even have motorized standing work desks! The sales environment is very low key and knowledgeable. If you suffer from back or neck aliments, or have a snoring friend, you should check this place out! Twice now we have left as happy customers, and yes, the anti snoring pillow is working great!

Its a really good place to visit, if you are looking for some real good life style products, like…read moreHome office, office tables, leg support, chairs, massage chair, mattresses, etc. Location: The business is very well located off I4 and has a lot many other businesses around which make the location interesting to visit and spend a day around Facility: The business facility is not too big but is just he right size and carries majority of the key models for the products on their catalog Staff: Staff here is very polite, knowledgeable and courteous, knows the products and do not hesitate to answer any number of questions that you have Prices/Offers: This business is one of the expensive just because they carry the best of the brand but the staff does put in effort to make it as sweet as possible. Visited the business few times before finally buying an Inada chair

Rotech Healthcare - medicalsupplies - Updated July 2026

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