Nate The Great did a fast and efficient job of selling me my new running shoes! Not only is he…read moreknowledgeable he's charming--a winning combination!

I've been a member and coming to this location for a year now and have always been very happy with…read moremy sneakers and inserts, but I was completely blown away yesterday. I worked with Marco and he was so knowledgeable about different types of sneakers and the differences between their designs to offer ankle support and alignment. He took his time to show me at least 5 different styles and made sure my insoles were perfectly shaped. He is very kind, professional and welcoming - Road Runner Sports is beyond lucky to have him. I love my new shoes!

I would be very careful at this store location…read more The alleged manager goes by the name of Alex with blond twisted hair. He's great helping you order something online, or helping you to find something in store. But should you have any issues with anything bought here beware. He ordered me a pair of sneakers that they had online, but not in store. He seemed great, and pleasant etc. Shortly after getting the sneaker, and finally opening the box to wear the sneaker, they didn't look anything close to the photo online. I decided it wasn't for me. At that time I read up and found the return policy to be 60 days. I went on about my usual business until I needed to go to the mall again, in which I called their customer service to verify since by that time I had misplaced the invoice/receipt, and brought the shoe in for return shortly after 30 days. He automatically said no. I said but I spoke to customer service this morning. He began lying that without the receipt there's no way he could even pull up the item or return it. I said so can you call customer service since they said it was possible. He said sure no problem. This dude! Picked up the phone and automatically started talking ( he had someone on hold!). He then walked off into the back of the store ( no longer visible) and walked back out, and said it's not possible I can't return it. I end up leaving the store calling customer service, who ends up sending him the invoice they pulling up with my phone number. He then claims its been over 30 days he doesn't know if he can take it back now etc. Customer service tells him to do it as a one time courtesy. Blah blah blah another 30 minutes later after babysitting him and thank goodness I kept them on the phone he completes my return! MORAL OF THE STORY: If you are not 100000% sure of the product you are purchasing, avoid this location, and this deceiving con artist of a manager. He will lie and avoid processing your return at all costs. I will never step foot in this champs store again.

Luv this new store!!! They had s large selection of shoes compared to the old store…read more Employees are super helpful Evelyn helped me find the pair of shoes I was looking for and I was completely happy with my purchase They need more people like her on their team!!!

Ok, this isn't about this store in particular but the company. I placed an online order. I…read morereceived confirmation that the order was received. Then I received an email confirmation that the order was being processed. That was 7/21. The status never changed. I place a call to customer service last week and spoke with someone utterly incompetent. Today I spoke with a competent customer service person but the item is NO LONGER IN STOCK. What? I never received any notification from Chico's and it's been 21 days! Apparently, no one pulled the order and the item and the order disappeared. And there is no manager-level person to speak with for 24-48 hours. I also no longer like shopping in the stores for the reasons expressed in other reviews - I feel like I'm bothering the staff. Seems like they are solely stock clerks and no longer familiar with the inventory nor much help to customers

"Um...excuse me...but could you please get the eff out of our store?"…read more Okay nobody actually said that, but the salesladies at the Tice's Corner Chico's store sure make you feel that way. Generally they're gathered around the sales desk, clucking about someone else's wayward daughter or Jennifer Aniston's latest boyfriend... waaay too busy to acknowledge your presence. I'm not a huge Chico's fan to begin with, although I'm right in their zip code... middle-aged and a little plump. Some of the jewelry is interesting, and once or twice a year I actually find a shirt that's not sized to fit John Goodman. Most of the stuff is so "Here's some pull-on pants and garish tops to disguise your lack of waist" but it only draws attention to the problem. If you have that problem. Which I don't. Really. I don't. Everything is so very shiny and synthetic, in hideous animal prints (so edgy!) and since one trend is never enough, they usually throw in handfuls of sparkly rhinestones or "fun" beading on top of it. Their "unique" sizing system (1, 2, 3, 4) is just stupid...what's wrong with S,M,L,XL? Or even Tall, Grande and Venti? I've never actually bought anything in the Woodcliff Lake store. First of all, giraffe-print chiffon scarves went out in the '80's. And secondly, I don't want any of those gossiping gals to get a penny of commission from me. If you really want a 'Chico's kind of day' I recommend the much smaller Westwood store. It's hard to navigate (there are racks and tables everywhere) but the saleswomen are friendly and helpful. The sales are great at either store. It's definitely the place to go if you're looking for that special rayon t-shirt with a silk-screened panda on it. (Rhinestone eyes!)

So typically enjoy the store very much. We shop here a lot just not at this location. The customer…read moreservice was horrible and I actually regret buying anything at all. I think moving forward. I'm gonna avoid the stores altogether. Biggest thing is they sell you used (returned, and refunded ) items and claim that they're new

Been a Burberry customer my entire adult life. For starters, I walk into this store and the three…read moreemployees looked snobby, dead tired and in major need of a nap. The context of my visit was that I had just spent approximately $3k at the Burberry outlet and I had asked them if they had gift boxes and they said they didn't. They said I could possibly check a regular retailer and they didn't see why they would refuse to give me a gift box--essentially a piece of cardboard. I have never had this issue with any other luxury retailer or department store. I walk in and asked one associate, I told him I have the receipt if he would like to see it. Didn't acknowledge my request. Looks over to another associate. Without even saying a word the other associate just shakes his head. They were all so rude and classless. There was no point going back and forth with them over a piece of paper. Needless to say I will never shop at that retail location again. Train your associates to be less snobby. The Gucci store associates down the hall are so nice and amazing to work with. I will be writing THEM an amazing review.

This MK store has been in GSP mall for several years now. It's a big store, with gorgeous luxurious…read moreinterior. The center display wall is so stunning. I also like the like the exterior glass display of the store. They have excellent collection of bags, watches, shoes, men's accessories, but not so much stock for apparels. There's a small sale section as well. Over years we have bought bags, shoes and watches from this store. Prices were same as the MK website. The staff members have always been friendly and helpful. They always greet and look forward to assisting. When we bought a watch, they did the resizing on the spot. I also conveniently returned online order items few times here as well.

Wonderful MK store at GSP. The store is bright and spacious. Chic designs. Love their bags and…read moreshoes collection. They also have jewelry and accessories. Friendly and helpful staff. I got a watch/bracelet set. Very good quality. The staff was able to adjust the wrist size for me, a great plus. Price is on the higher end. Not really any discount going on.

Located in the American Dream mall on the second floor, near the Popmart, you can go find your…read morestyle in Uggs - both some clothing but mostly there for the fur-lined boots and slippers. Staff were unobtrusive and the lines weren't bad.

Everyone working here was exceptionally friendly. The staff was highly helpful and responded…read morepromptly. They offered a great selection. My kids easily found their favorites, and there were no issues with inventory.

I visited Ferragamo, I overheard staff members Adrianna Faundez (this is what her card said) and…read moreEmily (because I asked her for her name before my exit) chatting about a client's personal details while in the showroom area. Also moved on to talk about past employees and said they got fired for stealing. This lack of discretion regarding customer privacy is concerning. I hope management addresses this with Adrianna and Emily to ensure a more professional environment. I was disappointed by the staff's behavior. It made me feel uncomfortable and unprofessional. If any of the employees that use to work there comes across this needs to reach out to a lawyer for this is unacceptable. Very disturbing!

Shopping at Ferragamo Short Hills is a treat and delivers the type of experience one seeks from a…read moreluxury brand. Excellent sales professionals who are welcoming and wonderful. The sales team helped me find exactly what I was looking for and made the experience elegant and super fun. Thank you!

I had such a wonderful experience at Flynn O'Hara while shopping for uniforms for my two kids! Ms…read more Carol was absolutely amazing from start to finish. She was incredibly kind, patient, attentive, and made what can sometimes feel like a stressful back-to-school task so easy and actually fun. She took the time to make sure both of my kids were comfortable in their uniforms, that everything fit properly, and even helped make sure they were happy and comfortable with their shoes. She never made us feel rushed and truly went above and beyond to make the entire experience enjoyable. Customer service like this makes such a difference, especially when shopping with kids. Thank you, Ms. Carol, for your warmth, patience, and exceptional service. Flynn O'Hara is very lucky to have you! We left happy, comfortable, and completely ready for school.

Great hands on service. Miss Carol and Lauren were great and detail oriented and patient.read more