We woke up on a Monday morning to a leaky faucet in a house we bought 6 months ago…read more We tried to go through the home warranty, and they couldn't get anyone out for 2 weeks. Josh, the Drip Doctor, called me within five minutes of a home advisor search, and came to diagnose the problem same day. Then, he came back the next day to fix the problem. Josh also worked with our warranty company to help us get reimbursed for covered services. The job was done right and quickly. He's a plumber who works with a sense of urgency and cares about families and their homes. I'd recommend Drip Doctor to anyone!

Very responsive. Joshua came out on time, gave us a reasonable quote and do exactly the work that…read moreneeded to be done. We are very happy and will be using him for future projects....thanks again!

Prompt service, capable repairmen. You get my vote Rudd Plumbing! I'm confident I'm in good hands,…read moreand I highly recommend

I was called and offered a "complimentary whole home inspection" only for them to get to my house…read moreand say it was just the hot water heater. Great marketing technique, terrible waste of time and follow thru.

I found a leak in my retro pink bathroom coming from the connection to toilet. I found Bear…read morePlumbing on yelp. What caught my attention was the locally owned business. I called the number and was prompted to text via the recording. I sent a message briefly describing my issue. Cyle responded immediately. He arrived within thirty minutes. In less than an hour, he had replaced my connector (which was a dinosaur) by going to store. His prices were reasonable and he was a true professional. His number is on my emergency list and I will be calling him soon with other projects. I am impressed with his knowledge, easy going temperament and quality of work. Do yourself a favor and call someone you can depend on for the job to be done right and efficiently. Thank you Clye!!!

Received quote from another plumber to replace an old 50 gal water heater and Cyle was willing to…read morebeat the quote by a significant amount. His response to emails or texts was prompt and was able to complete the job in a timely manner. Really appreciate the quick service and outstanding price for a job well done. Recommend to others to give him business.

Joshua didn't actually do any repair work for us, just gave us a quote on the problem, and advised…read morea solution as an interim fix. I appreciate the honesty, and will probably call again in the future if we need to get it fixed.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

This was our first time using J Stephens Plumbing. I had called another plumbing company to fix our…read morehot water heater. After four days and no one showed I gave J Stephens a call. They were very professional from the beginning. Kyle came out this afternoon just as I was told he would be. He was quick, professional and did the job in a timely fashion. We will definitely be using them for our plumbing needs in the future.

The technician was very prompt, professional and friendly. Explained everything so I could…read moreunderstand it in order to make an informed decision.

I recently hired Preferred Home Services when I had an issue with a digital thermostat. Their tech…read morewas extremely helpful and was able to replace the unit, but I was floored by the total cost of the visit. The service call was on a Sunday, so I certainly understand the premium charge. But I was essentially charged $500 for labor to unplug and plug in a new thermostat (a $200 part). No new wiring, just plug and play. The tech did check the furnace and air conditioner, but my total bill was $700. Again, I understand the Sunday premium charge, but a $500 labor charge is way too extreme. I'm rating them a 3, only because the tech was very helpful, but I would have rated them much lower because of an obvious price gouging practice that this company uses, which was extremely disappointing. I've learned a very hard lesson to never use them again..

I love supporting small/local businesses. Most of the times the work is done better, and often less…read moreexpensive than the big businesses in the area. Today was no different. I called around to get estimates. No place would come out to even do anything other than a diagnostic fee for nearly $100. Many people told me over the phone that they wouldn't give me an estimate, or rough guess would be $1500-$3000 to repair my issue. I had a corroded gas line from my meter into my home that was leaking. I called John this morning. He firstly told me it would only be a $45 diagnostic fee, and roughly $300 to repair. Not only did he do both of those parts, he did them much cheaper than many of the other companies I called. Then he even came the same day, at the time that was best for me. When he got to my home, he quickly saw the issue, and knew it would be a little more expensive than what I was describing. I didn't even send him any photos when I first called. He went to Lowes, got the needed pipe, and was back quickly. He completed the work, very thoroughly, and as cleanly as possible. Mind you, my issue resulted in a hole needing to be made on the inside of my home to access the gas line. He did the work, and only charged me $500, which is a fraction of what I probably would've paid with another company, and also probably would've had to wait a day or two for someone to come out. He's very knowledgable and seems to do good work. He's the owner, so his reputation is on the line. I would definitely recommend him to anyone needing a plumber! I will definitely use him again in the future as well. The gas company came out a short time later, tested the line for leaks, and did not find any, and turned the gas back on! I'm so glad I went with west Ashley plumbing, and not some big name brand.

I have hired Jonathan of West Ashley Plumbing twice now. Once to fix a kitchen sink in my home and…read moreagain to replace my mother's water heater. He is a good, solid man who does great work and seems to go out of his way to keep my costs down. We are all so happy with his work that he is always going to be our first call on any plumbing problems in the future. Jonathan has my highest recommendation"

Dan is an exceptional plumber who brings an old school work ethic to modern day high tech…read moreknowledge. He installed a Rinnai tankless water heater for me and was able to explain in great detail the different features and which best suited my needs. His work was exemplary and his price was fair. He clearly takes great pride in his work and treats the project as a work of art that both looks terrific but satisfies the intended needs. I have used Dan again already to do a new garbage disposal, and again he counseled me on the absolute best unit for our needs. He's also walking me through a third project that requires my taking advantage of Moen's lifetime faucet warranty in which there was some pitting, and without his knowledge and counsel I would have been buying these parts myself. Everything he told me about Moen was correct and I'm getting all the parts free of charge. I strongly and confidently recommend Dan of Absolute Plumbing & Boiler to anyone who has plumbing needs. He has over 22 years of experience and is extremely knowledgeable in all aspects of his trade. Others I received bids from did not compare to Dan, and I'm thrilled that I found him and readily recommend him to friends and neighbors.

Very helpful and professional. Price seemed great Had plan for future changes which I appreciatedread more

Very nice service man Travis was so helpful in explaining everything to me and tried to save our…read moreunit but it was just too old. It died. He explained the choices we had in buying a new ac heating unit. So we will be getting a new one in a couple days. Thanks so much.

Jeff arrived promptly when expected. He was professional, knowledgeable and able to diagnose my AC…read moreunits issues quickly. As he worked he shared what he was doing and why he was doing it. It was all done with the utmost professionalism and I would not hesitate to recommend 1st Choice Heating and Air and Jeff as your HVAC repairmen. They're mine now.

Do yourself a favor and call ANY other plumber than 1-Tom-Plumber in Charleston, SC! Our HOA…read morecontracted them to complete a mandated HVAC drainpipe cleaning for the complex. The guy cleaned the drain and then decided to open the T&P valve on our water heater. That unseated the valve, causing 9,000 gallons to drain out of the hot water heater before we finally identified and corrected it. Between the water bills, electricity to heat all the draining water, and leak detection agency we are out $1000+. What did regional manager David R have to say when asked to be reimbursed? It was MY fault that there was sediment in the tank. Hello, your guy SHOULDN'T have touched the valve.... asked 3 plumbers to confirm it. He even had the nerve to say his list showed our tank was in good condition. Why were they looking at it at all? They were supposed to be snaking the HVAC drain. Feels like they created a problem to drum up business for a new hot water heater installation. Are they reimbursing us for the costs incurred by their negligence? His words: take us to court. We've gone many times and have never lost. Do yourself a favor and avoid this company!!!

From the owner: Welcome to 1-Tom-Plumber, your trusted plumbing and drain cleaning experts in Ladson. We offer…read more24/7/365 service for both residential and commercial needs, specializing in leak resolution, drain clearing, and emergency plumbing services. Our commitment to reliable and responsive care ensures your satisfaction with every job. Contact us for fast, professional service in the Charleston community.