1. Roto-Rooter

    1. Roto-Rooter

    0

    Missoula, MT

    Cancel

    Open app

    Search

    Services - Roto-Rooter

    Water heater installation

    Water heater repair

    Plumbing inspection

    Roto-Rooter Photos

    You might also consider

    Recommended Reviews - Roto-Rooter

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Roto-Rooter

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Five Valleys Restoration & Cleaning

    Five Valleys Restoration & Cleaning

    3.5
    (18 reviews)

    Matt Cavanaugh and Bill Henry of Five Valleys Restoration and Cleaning are amazing!! Our house…read morecaught on fire in early-Dec 2014 and the kitchen area was a total loss from the flames while the breakfast and dining area, along with the rest of the house, had extensive heat and smoke damage. Not pretty and by looking at it, we weren't certain how it was going to look when everything was done. From the time Matt and Bill came by and met us and assessed the damage until the project was complete, they were professional, clear and concise about everything they would be doing in order to get the job done and get it done right. Matt did a thorough job of explaining all the steps that would be taken in getting the house restored as well as the insurance process, of which he's very knowledgeable. The guys worked directly with our insurance adjuster explaining what was needed in order to get the house repaired and restored so that we didn't have to deal with that part of it. And they always kept us in the loop on the communications between them and the adjuster. Any questions we had, Matt and Bill were able to answer. And they were always accessible. We could call anytime with questions and if we had to leave a message, they would call right back. These guys, along with their talented subcontractors, did an INCREDIBLE job at cleaning, repairing and restoring everything! Bill did a fabulous job at overseeing the project and ensuring that everything was done on time and completed to the highest standards. The house is beautiful and smoke-smell free! If one is ever faced with water or fire damage to their home or any building, we would HIGHLY RECOMMEND Five Valleys Restoration & Cleaning.

    Be very careful with this company. They showed up to our home for a small leak caused by some…read morefaulty caulk on a roof penetration from another contractor. Initially they came off as very professional. They tore out our dry wall on our ceiling to address the leak, removed the bat and spray foam insulation down to the sheathing (even cut a wire for our exterior lighting that they needed to hire an electrician to fix.) They found a small amount of moisture but 0 mold. They removed the joist blocking that separates the outside from the inside of the house above the wall and loosely filled it in with a piece of bat insulation. Then they got busy and left it like that for a few weeks. Mind you, this was in the middle of winter. When they returned, they realized they created mold in that spot in our brand new home but did not seem at all perturbed about it. They did remove the mold, and then they made a crude attempt of using canned great stuff spray foam insulation as a replacement for the correct foam insulation that is supposed to be, and was originally, there to eliminate our dew point. We noticed the poorly done job of insulation and they were instructed to chip it all out by their manager. After that, they found out the mold spread further up the bay. This resulted in them needing to tear out more dry wall etc (but did eliminate the mold they caused and dried out the area) and eventually they admitted they were losing money on our job and canceled our contract and left it as is. This was all drawn out for months, during which time they would try pointing the finger elsewhere. Something that should have been a quick fix turned into a total nightmare for us to get figured out. Now we are left with finding new contractors to finish this job.

    Bill's 24

    Bill's 24

    4.2
    (23 reviews)

    I've been a customer of Bill's for many years. He is the hardest working guy I know. He's done…read morerepairs to my heating system and plumbing at home, and at a business rental for the past 10+ years. He just helped with a long-term hidden leak in the basement of the rental, which required Dayspring's services as well because there was mold mitigation involved. He did his plumbing part efficiently and well. In my extensive experience with him - he takes every customer seriously, answers calls quickly, diagnoses problems, has or gets the parts, and fixes things FAST. He's also a fun person to talk with - always upbeat about life and solving problems. Highly recommended! Doug After I wrote the above review about my own experience, I looked at some of the other reviews. I have to say that a few of them are really negative - and completely at odds with my long time experience with Bill. I've never had anything other than a positive experience with him, and every job he's done has been excellent. He is extremely competent and knowledgeable. Doug

    Bill came up a few weeks ago to repair a leaky hose on a faucet…read more I believe charges a Service call fee of $190 just to have him come out and say that he couldn't work on our sink because it wasn't the right brand!? Bill will tell you he cannot work on sinks/faucets that are sold at Home Depot or Lowe's. That's all well and fine I guess but you'll likely have to pay one of the higher service call fees charged in missoula just to find this out! He left us with two choices, told us he could replace the hose if we ordered it (plus $190 for a second service call from Bill) or BUY a whole new faucet fixture from a brand that he would work on AND pay for another $190 for a service call. Honestly if he and his staff would have asked us some basic questions over the phone we could have ordered the part and installed it in one call. Before leaving this review I called and asked to speak with bill to see if he could come out to install the new hose (big mistake) and to offer him some customer feedback and a chance to resolve this problem. He called my phone and preceded to interrupt me as I was explaining my concerns and went off on a profanity laden rampage telling me to: "Come find him if you don't like his services" and to "go fix the f***king thing yourself" and then threatened me with harassment if I continued to contact him or his company, wow. Bill's a really rude/tough guy on the phone apparently, and if you read other reviews this isn't an isolated incident! Bill might have the worst customer service and staff that I have experienced in years. Do yourselves a favor and call someone (anyone) else! Bill doesn't need your hard earned money, choose one of the other myriad of options for plumbing and heating services in Missoula.

    Roto-Rooter - waterheaterinstallrepair - Updated July 2026

    Loading...
    Loading...
    Loading...