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    Tom Messer Septic Tank Service

    5.0 (1 review)
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    Goode Septic Tank Service

    Goode Septic Tank Service

    4.8
    (4 reviews)

    Goode is my first call when I need septic service. They do a good (Goode?) job and made it a…read morepriority. The crew is typically polite and helpful and quick with a joke or too usually referring to the main subject matter. They came out today and took care of my problem and even snaked out the clogged line into the house. Recovered the tank top with a minimum of disruption.

    2/17/14 File Under : "Money Down the Drain"…read more Called Darell a year ago, about pumping my septic, he was helpful and willing to discuss all my option, the cost, the time frame. I asked what could I do to save money, he explained, that I could uncover the access doors. Had purchased my little cottage recently, and for 20 yrs it has not been pumped. I did what most people do when something is out of sight, procrastinate. Then the system started to indicate may need some attention, gurgling sounds. So went at it in earnest, the shoving work was better than a membership at the gym. Apparently the prior owner wanted it to survive a direct hit from a ICBM, and thought 4 feet down to the lid door was not too excessive, yet I uncovered the door. After celebratory wine was open. Calling again, the truck pulls up, a quick inspection was made, the gentleman indicated that I was 1/2 way there, yes Virgina, there are two doors on this model. Here's the great part what if you dispatched a truck with a crew of two only to find the site is not ready, more often than not at best there would be grumbling, none,.....at worse another fee to come back out, no extra fee. Not this company, they were gracious, after offering to dig out the other access door which I declined. Yes I saved some money. Which I'm sure the chiropractor will take his cut. Kept the same price The arrived as promised (twice) Same day. Did a great job. (Researched what function to expect) With a great attitude. I have found them to be honorable, no pressure, consistent, no up selling, just straight talk. Great communication, as to how to maintain, the system, and save some digging in the future, they can add a extension, ( I will miss the work out) S.C. Cosby Tn

    Fred Naillon & Sons

    Fred Naillon & Sons

    2.0
    (4 reviews)

    Never, Never, Never hire this company ! Cody, The grandson is running the show! I have waited two…read moreweeks to have a lid put on my septic, and have it covered back up. He has lost employees, (probably due to the way he treats people) I called once a week for 2 weeks, and when I called this morning, he said he had no employees and he wasn"t f"n coming in the rain. Hows" that for friendly customer service. Its sad when a good man builds a company over the years and a relative destroys it, because he can't handle the stress of running it. Suggestion, get a secretary, so no one has to talk with this guy Cody. Who would sign up to be yelled at and rude every time he answers the phone, and then expect to be paid. Grow up and put your big boy pants on and learn to handle the stress of running a business.

    I called to have a septic pumped even though the home and system was only 3 years old. The service…read moreman, Jackie was helpful but could not find the tank. I sent a text to Cody and he referred me to "Squeaky" , Larry Gregg, to come with camera equipment to locate the tank. I called him and he came out at 9:30 PM (yes a little late) He marked the tanks location and sent a message to Cody. The next day I asked to be put on the schedule. Again, the Service man Jackie came out and said, I can tell you one thing the tank is not at that location. So, two trips wasted. There was not one call from Larry Gregg who came with the camera and "supposedly" located the tank. I requested a refund with no response. I'm not sure where the disconnect was with this whole mess but I think that the person with the camera, Mr. Larry Gregg, needs to schedule his time with the service man so they can be there together to resolve the issue without all the multiple wasted trips. I'm frustrated at how this was handled and that I had to pay 250 for a job from someone with a fancy camera to work 20 min, mark where the tank should be but still not have the location and the whole process was beyond horrid. I would certainly not use "Squeaky" Larry Gregg as a camera person, nor should Naillon endorse him and give out his number. Because the tank could not be located no service could be performed. I have called someone else and hopefully my issue can be resolved.

    Tom Messer Septic Tank Service - septicservices - Updated August 2026

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