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    Rotten Apple

    4.4 (7 reviews)
    Open 11:00 am - 7:30 pm

    Services - Rotten Apple

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    2 More Services

    Tablet body repair

    Tablet support

    Rotten Apple Photos

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    6 years ago

    Helpful 0
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    4 years ago

    Helpful 2
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    6 years ago

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    9 years ago

    Helpful 2
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    9 years ago

    Helpful 1
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    5 years ago

    Great service! For me, if the service isn't good, than they aren't good. This guy was fast and treated me very well!

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    8 years ago

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    Cheapest iPhone Repair

    Cheapest iPhone Repair

    4.8
    (1.2k reviews)
    $

    I really like how the technician works on the device in view, it makes me trust them more…read more The technician was also very helpful in explaining the process which is helpful to me. iPhone 11 screen replacement took less than 15 minutes or so and was a good price!

    A subpar experience, unfortunately. I was in town briefly and was excited when I saw there was a…read morehighly rated repair store nearby. Having some bad luck where I ran my phone into a fire hydrant the day before, my screen broke and I wanted to get it fixed. I called ahead of time and was told 3 pricing options based on 3 different screen qualities. I came in, settled on the mid tier screen and was told it would be 15 minutes, which was perfect since I was on a time crunch to get this fixed. Strangely the technician told me completely different pricing for the top tier screen than what I was told on the phone before I called - about $100 more. Strange, but since the mid tier screen was the same price, I didn't say much and just went with that. The technician removed my screen and then went into the back room to grab the screen and then told me "oh whoops, we don't have the screen you ordered." It might be delivered around noon, but I can either put your old broken screen back on or you can do the real expensive or the lowest tier screen. I inquired about the price of the top end screen since I was told a diff price on the phone and somehow magically oops - oh yeah, it is what they told you on the phone. At this point, do they even have different screens or do they just bait you? Are prices arbitrary?The trust was slowly eroding. Since I didn't trust them to put my broken screen back and not further break the phone (try putting a broken piece of glass back on without it cracking more), I begrudgingly told them to put on the "Apple" screen (is it really Apple or OEM?). After they were done, they had a discount posted to take some money off for a 5-star review. Seriously? They also had a sign that if you're not happy with your experience to let them know, so I opted to just be up front. I called the manager and explained the situation. He asked what I thought a good solution would be; I mentioned if they gave me "Apple" screen for the mid tier screen price, I thought it'd be fair considering that's the screen we originally agreed to, before the technician removed my screen without checking inventory. The manager baulked at my suggestion and said they'd be losing money that way. He ended up giving me a discount and said I didn't have to write a 5-star review... All in all, I thought it was a pretty poor customer service experience and since they seem to incentivize good reviews with discounts, I'd be weary of trusting the reviews for this place. The repair itself seems to be holding up fine--so all in all, I wouldn't necessarily steer clear, but just be weary and get your pricing in writing and make sure they don't remove your screen before checking inventory.

    Ultimate Wireless Solutions Mobile Phone Repair Tustin

    Ultimate Wireless Solutions Mobile Phone Repair Tustin

    4.4
    (277 reviews)

    NEW UPDATE SINCE THE OWNER NOW ALL OF SUDDEN WANTS TO RESPOND:…read more I have the recorded phone call talking with the owner, and no partial refund was offered. Again, look at the evidence and the response. They don't take accountability for cracking the frame, let alone how they never told us about the bent in the frame. ONLY wants to respond to 1 out of the 3 issues. I will see them in Claims Court. UPDATE: The manager finally called me after 2 days, and was rude and unhelpful as well. I will be taking them to small claims court and have everything recorded, and all the evidence I need. DO NOT TAKE UR ITEMS HERE DO NOT GO HERE SAVE YOUR MONEY. SAVE YOUR SANITY SAVE YOUR DAMN TIME!!! Bought my iPad Pro 12.9 5th generation in for water damage and a faulty charging port. They fixed the water damage, no problem, and switched out the charging port and let me know that the face recognition in the camera wasn't working (okay, no big deal). The next day, the screen started to glitch and not work, so I brought it in, and that's when he said: "oh the screen also has water damage". Was kinda skeptical as to why he didn't mention that when fixing the Ipad but again, I paid for the screen replacement. Its now a month later and not only is the ENTIRE screen lifting from the titanium base and he says its going to continue to happen because the base is bent (never did he mention that when fixing my Ipad, so now Im thinking he bent it) but he also CRACKED the base where the charging port was replaced (slipped up and admitted to using a cheap part) so even if he does fix the screen. I'll have issues later on about water and dust getting inside the base (check other reviews because this happened to another customer) So now I'm sitting and waiting to talk to this man's boss, who had me call 4 DIFFERENT numbers, he's calling 4 DIFFERENT numbers, including the number you find on Google, trying to get ahold of his boss, and NOTHING. Oh, and he likes to use the excuse that he doesn't know English well and how God is gonna judge me cause he's not a bad person, but he is a SCAM ARTIST.

    Very fast services. They replaced a broken USB-C port on my iPad Pro within about an hour. The fee…read morewas a tad steep and they charged tax on the full amount even though it was 90% labor but the repair was done right so no complaints. Will definitely keep them in mind next time I need a repair.

    Rotten Apple - mobilephonerepair - Updated June 2026

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