Sent the company an online service request Super Bowl Sunday afternoon and received a phone call…read morefirst thing Monday morning. A team, led by Norval Cunningham, arrived a short time later. The truck was spotless and the guys were neat. They knew why they were at my home and listened carefully to my concerns. Norval is obviously a pro. Soft spoken and very knowledgeable, he led his young teammate to address the lift pump maintenance request. They completed the service and tested the system. I could not be more pleased. My new go-to plumbers.

I discovered a pinhole leak in an old copper pipe on a Friday night at 8 pm. I immediately shut…read moreoff the water to the house, cut the power to the water heater (the pipe feeds the heater) and drained the heater. All that needed to be done was cut out the bad section of pipe and replace it. The heater itself was fine and did not come into play. I found Acme online and contacted them. They called back Monday, arrived at 3:09, showed me an estimate of $303.11, which I thought was extremely high for the work required but agreed to. They admitted that "most" of it was labor (and didn't give a breakdown). It was labeled TOTAL with no other information on the tablet I was asked to sign. Here's the breakdown of what I was actually charged: $283.94 Repair 39.00 "All Day" service fee 21.80 taxes $344.74 "real" total, not the other "total". Note that there is no breakdown of labor and materials on the invoice itself either. They were gone by 4:09. I was shocked to find later that they'd added their $39 "service call" in addition to over $300 for what should have been 15 minutes' work even for one person, let alone two grown men. (See pictures.) I contacted them two days ago asking if they could waive the fee, and they have not responded. Do yourselves a favor and find a plumber who charges for his/her time and materials instead of by what some "app" says.

We have used Kendricks for various reasons, dumpster rental, septic tank clean out and portapotty…read morerentals. They are always so timely in their response and offer great rates.

Try to avoid engaging yourself into a business arrangement with this company! I used them for 9…read moremonths to empty the black tank on my 5th wheel RV...only to be told on the 10th visit by the owner, at 5:30PM on a Friday afternoon, after all other businesses were closed for the weekend, and three days after I called to schedule the appointment, that he could no longer clean my tank. He was rude, discourteous, shouted at me saying there was nothing he could do, got angry at me and screamed he had just fired his secretary and didn't need this s#$%, and then hung up on me. He's quite despicable and a disgrace to the Roxboro community who, in my experience, has a great number of reputable, helpful, kind and small-town friendly businesses. I got the impression Kendrick's is way over their head in what they can and cannot handle and may likely be on the way out of business. It would not be a great loss in my opinion.

I wish I could add stars to this review, but I'm left disappointed again. With the impending ice…read morestorm I was testing all the connections, and while I couldn't find bubbles, I smelt gas outside where the connection meets the house. I figured it was something behind the plate that I couldn't reach. Turns out that was true, but the poor connection was from the original install. So we're another $300 in the hole for this (emergency fee) and now have a half attached wall plate to show for it. Photos attached. You can see the problem connection with all the threads showing in the first two photos.

I was selling my home and the night before closing the buyers didn't like the drop in water…read morepressure when running all of the water. I had to scramble to find a plumber to come out asap. Chris arrived shortly before 9am and diagnosed the problem and had everything fixed within 90 minutes. The buyers were pleased and closing proceeded shortly after. Chris was communicative, friendly and paid attention to my concerns. I highly comment PlumbV and found them to be extremely fair and hands down the easiest call I've had to make as a homeowner.

Avoid this guy. He has a bad habit of not showing up for scheduled appointments. In addition, he…read moreleaves jobs started unfinished not to return as promised.

The work that they perform was excellent.,they was on time and clean up after themselves and I…read morehighly recommend them, I got a follow-up email to to make sure that I was happy with what they done. excellent communication..

Carl was very quick to respond, knowledgeable about the leak we had, and thorough with the fix…read more HIGHLY RECOMMEND!!

Carl did a great job clearing out the blockage in the clear out by the road that the city of…read moreRaleigh wouldn't touch . He had all the correct equipment on hand and tacked the job quickly. He a gave a very reasonable honest quote over yelp and stuck without.

Mike Allred is the only name you need for anything electrical. We had a service call due to a…read morefaulty GFCI outlet in our kitchen and he assessed the issue and made the repair. Shortly after, another issue came about, not associated with the first one, and Mike was right there to assist. He discovered a major electrical issue in three other outlets that could've been hazardous. His experience, knowledge and determination to find the correct solution was invaluable. He priced the job very well and gave us not only value, but peace of mind knowing the issue was resolved. Mike is the man!

I was in the middle of washing clothes and the water stopped working. My husband called another…read morecompany who informed us that they would call back asap...they didn't. I called action, a very nice lady answered and sent someone on out. Cam and Caleb came out, figured out the problem, and fixed it. They had parts on the truck so I didn't have to wait for the parts to come in, and they were extremely respectful. I hope to not have to call them again to soon, however, they will be my go to from now on. Thank you Action for fast and awesome service.

We had our third visit from Action Well and Pump since we've owned our farm in southern Guilford…read moreCounty. They sent two young, highly professional technicians to install a sulpher eliminator filter on our farm well. No more than 30 minutes start to finish. Action Well and Pumps sets a high bar for prompt, professional service and remain our go to for all our web needs.

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.