I received a recommendation from a close friend to the Owner Juan of City HVAC for gas furnace…read morerepair. I must say, this gentleman came out on a Sunday night pin pointed the issue and even offered to shown me the things to review and attempt your own repair before needing to call him a second time or return! His billing was on a Sunday Evening was incredible, I'm expecting weekend and night rates as usual from the other well known Local HVAC where they nickel and dime you. Let me tell you, you won't see that here! If you need anything, I highly suggest you call him before going with the companies advertising on TV or paying the price of their services in all sorts of platforms. CALL HIM FIRST!

The BBB has both my complaint and review. Read them and all other non biased truthful issues. Don't…read morebecome another BBB complaint. The company is not accredited for a reason. Everything Mack installed had to get replaced and redone in 2019. He sold me a 100,000 BTU 96 AFUE unit and after being paid. I was told it was a 80,000 86AFUE unit. To post a lie earns a lawsuit, watch how these facts remain on this site. I did contact the PA Attorney Generals Office and was offered $2,000.00 from the company to make my complaint go away. As I had to replace and redo all at over $5000.00 and had already paid Mack 4700.00 I refused. Who offers 2000.00 when they are correct? No one. Remember the BBB site, it's your money Again you cannot post a lie, it's called liable watch how this post remains here forever

Amazing customer service, attentiveness, and overall nice guy. I found Mack through Yelp (thank…read moreyou). When I found that he was local and saw his ratings, I knew I had to try his service at least once. I switched from a bigger company who installed my equipment because it was difficult to get service and I had to speak to 2 or 3 different people to arrange that. I was tired of having to make phone calls, wait for replies and being made to feel that people were doing me a favor by charging me to come out for work. Mack called me back himself within 10 minutes of my message. He "interviewed" me on the phone about the problems I was having. He went to my home, serviced my unit and had it running right away. He also gave me advice and suggestions about keeping it running well. The price was a little cheaper than my previous company, but still within the range for an annual service. I will continue to use Mack because he seemed to care about my home as if it were his. Paying him was the last thing on his mind, he wanted me to be happy first. That's difficult to find; it's a pride of craftsmanship that is lacking in the bigger companies. I will use Mack from now on and you should too.

Do not use these guys. I had work done on my HVAC paid $500 and 2 days later the unit still does…read morenot work. I placed 8 calls to them.. not once did they call me back or even send a text message! Stay away from this company

After 40 years, our furnace, more or less, melted because a part went bad and drained the system of…read morewater. We called a knowledgeable neighbor and he recommended National. We will be forever grateful to him for pointing them to us. Long story short, in 9 degree weather, outside and in, they worked all day New Year's Eve and part of the day after New Year's and got the job done. They would have finished on New Year's Eve, but they found the reason for the drained water and replaced a large section of pipe. The brand-new furnace is a thing of beauty. They even hooked up a fire and carbon monoxide sensor near the furnace as a safety precaution. Another extra they did was move a lot of junk out of the way to get the furnace in place and the old one out. You know how basements can get. My wife and I are both disabled, and we never would have been able to do it ourselves. As for cost, our home-owner's insurance paid for everything, and they didn't think the cost was excessive. I honestly don't know furnace and service prices, so I'd have to go along with what the insurance company said. Needless to say, I highly recommend these guys.

I hate to give them a 1 star because the work was excellent but the person they have answering the…read morephones is hands down the most rude person ive ever spoke to .. note to company fire her and get yourself someone nice and respectful to your customers

I had a toilet installed by Carl Krasavage & Son Plumbing And Heating two years ago. The day of the…read moreinstallation, two guys showed up, which I thought was odd. The younger guy did all the talking and work, while the older guy just stood around and watched. The younger guy was a good salesperson, and against my better judgment, I went with him on an expensive toilet. I didn't know that if two guys come, they charge you for both. The old guy did nothing. Since the toilet was installed, I've noticed some small issues. The plastic is coming off the handle of the flusher, the toilet seat if locked to the seat. What if you want to change it you can't. You may not think this a bother but, if you paid that much you expect better quality.

I cant say enough about the professionalism of each and every person at Rinker that I have…read moreinteracted with over the past several months related to the HVAC services work they have done at our lake house. From the initial reach out through the final install everything has been handled with a level of care and quality that goes above and beyond.

I have nothing but good/great things to say about Rinker. I wanted a company to install 2 permanent…read moresurge protectors on my home. Rinker was the only one who provided a flat installation fee (that was also reasonable), a relatively quick installation appointment, and gave me answers to my questions that made sense and were consistent with appropriate practice. The protectors that were installed had higher capacity than another contractor's installation which I was told was "just enough." Just as important, the electrician left the installation sites clean and finished (the work to install one of the units appeared to take efforts that were above and beyond a simple installation however I was not charged any extra). I will continue to use Rinker whenever possible!

Great service, professional and responsible Had them work…read moreon ductless unit and everything working like brand new

I had them clean my furnace before winter, good price. Showed up on time and was very friendlyread more

They Installed a mini split system for me on July 15th, 2024. They exceeded my expectations. Very…read morefair price and did a very clean neat install of two outdoor units and two indoor units. Highly recommend.

Highly recommend this company. They are easy to reach, very knowledgeable about our units, and…read moresaved us a bundle over the other estimates! He restored my faith in quality workmanship!