Followed up quickly to issue with water heater. Also came out to locate septic tank.read more

Prompt, Professional. They repaired a water heater, pumped out my crawl space, installed a faucet,…read moreadded an outside hose bib. I would use them again

The BBB has both my complaint and review. Read them and all other non biased truthful issues. Don't…read morebecome another BBB complaint. The company is not accredited for a reason. Everything Mack installed had to get replaced and redone in 2019. He sold me a 100,000 BTU 96 AFUE unit and after being paid. I was told it was a 80,000 86AFUE unit. To post a lie earns a lawsuit, watch how these facts remain on this site. I did contact the PA Attorney Generals Office and was offered $2,000.00 from the company to make my complaint go away. As I had to replace and redo all at over $5000.00 and had already paid Mack 4700.00 I refused. Who offers 2000.00 when they are correct? No one. Remember the BBB site, it's your money Again you cannot post a lie, it's called liable watch how this post remains here forever

Amazing customer service, attentiveness, and overall nice guy. I found Mack through Yelp (thank…read moreyou). When I found that he was local and saw his ratings, I knew I had to try his service at least once. I switched from a bigger company who installed my equipment because it was difficult to get service and I had to speak to 2 or 3 different people to arrange that. I was tired of having to make phone calls, wait for replies and being made to feel that people were doing me a favor by charging me to come out for work. Mack called me back himself within 10 minutes of my message. He "interviewed" me on the phone about the problems I was having. He went to my home, serviced my unit and had it running right away. He also gave me advice and suggestions about keeping it running well. The price was a little cheaper than my previous company, but still within the range for an annual service. I will continue to use Mack because he seemed to care about my home as if it were his. Paying him was the last thing on his mind, he wanted me to be happy first. That's difficult to find; it's a pride of craftsmanship that is lacking in the bigger companies. I will use Mack from now on and you should too.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Jeff and his team were great to work with - fair, polite, and fast. They hit a snag with our…read moreelectric but made sure everything was working perfectly before they finished the job. They came recommended by our neighbor and we would highly recommend them to anyone. We got a Mitsubishi mini split and love the quality and value.

We called Jeff's because our AC was blowing warm air…read more They sent out Kyle. He was a thorough, personable and professional. He found the part that needed replacing and it was reasonable. We had a great experience and our AC is keeping us cool again. Thanks Again.

Fantastic service! Ryan T. came out for the annual HVAC tune-up and was incredibly thorough and…read moreprofessional. He took the time to clean, check and adjust refrigerant levels, tighten connections, clear the drain lines and test the safety controls. The system is running perfectly and we have total peace of mind for the upcoming season. Highly recommend Furino Fuels and Ryan T. for anyone needing reliable HVAC maintenance. Competitively priced, as well.

Best plumbers in the area! We have been customers with…read moreFurino Fuels for over 25 years! From heating, propane, plumbing! They have been there in emergencies at 2:00am with our OLD furnace..... the put in a gorgeous NAVION home heater and endless tankless hot water! To their staff that comes out and does the professional clean work, to their customer help and scheduling, they work with you! And they ALWAYS show up! Cheers and thank you Furino! Here is to many more years together! Best Bob and Diane

In 7 years since my house was finished, we went thru 2 Rinnai Tankless Water Heaters. They are…read moreprone to leaks, and no one wants to attempt to fix them. I called several plumbers that have been recently mentioned, but no one would even replace them with new. Finally found a neighborhood Plumber. Can within an hour of calling him, told me of a better brand, came the following afternoon with his son, corrected some bad plumbing and installed the heater within a few hours. I highly recommend him. Friendly, clean, and makes sure everything is right. S.J. O'Hara Mechanical Contractor.

We had 4 mini splits installed in our home, and the AC system has never worked properly. Seamus has…read morecome several times at our request and assures us that everything is in order, but neither we nor our guests have EVER had functioning air conditioning. With the heat waves we've had lately, we can no longer enjoy our home in Pocono Pines. It is an expensive system, and it has been a constant frustration. I DO NOT RECOMMEND THIS BUSINESS.

I just want to say what amazing service we received today from this company. We called at 9:30 am…read moreand Ronnie and Kyle arrived at noon. We are a new customer and did not have heat. These wonderful men told us exactly what we needed to fix our situation. I cannot say enough about the wonderful customer service, the professionalism and general wonderful personalities of the people of this company. I would recommend RJ Groner to anyone that will listen. Thank you for such a blessing

with their $125 charge to give you an estimate, then they will charge you 3+ times what the actual…read morework would cost...i had to turn the water on and off, and drian the lines, he replaces a (less than 2 ft copper section, and i had to go under the house to turn the water back on, he spent more time giving me the ourtagous estimate than he did the work, while adequate, not really proffessional (knd of sloppy), but did the job, for less than an hours work, doing the minimum needed, the total charge was more than 3 time the cost of giving a quote....crooks...