I hate to give them a 1 star because the work was excellent but the person they have answering the…read morephones is hands down the most rude person ive ever spoke to .. note to company fire her and get yourself someone nice and respectful to your customers

I had a toilet installed by Carl Krasavage & Son Plumbing And Heating two years ago. The day of the…read moreinstallation, two guys showed up, which I thought was odd. The younger guy did all the talking and work, while the older guy just stood around and watched. The younger guy was a good salesperson, and against my better judgment, I went with him on an expensive toilet. I didn't know that if two guys come, they charge you for both. The old guy did nothing. Since the toilet was installed, I've noticed some small issues. The plastic is coming off the handle of the flusher, the toilet seat if locked to the seat. What if you want to change it you can't. You may not think this a bother but, if you paid that much you expect better quality.

I received a recommendation from a close friend to the Owner Juan of City HVAC for gas furnace…read morerepair. I must say, this gentleman came out on a Sunday night pin pointed the issue and even offered to shown me the things to review and attempt your own repair before needing to call him a second time or return! His billing was on a Sunday Evening was incredible, I'm expecting weekend and night rates as usual from the other well known Local HVAC where they nickel and dime you. Let me tell you, you won't see that here! If you need anything, I highly suggest you call him before going with the companies advertising on TV or paying the price of their services in all sorts of platforms. CALL HIM FIRST!

Do not use these guys. I had work done on my HVAC paid $500 and 2 days later the unit still does…read morenot work. I placed 8 calls to them.. not once did they call me back or even send a text message! Stay away from this company

After 40 years, our furnace, more or less, melted because a part went bad and drained the system of…read morewater. We called a knowledgeable neighbor and he recommended National. We will be forever grateful to him for pointing them to us. Long story short, in 9 degree weather, outside and in, they worked all day New Year's Eve and part of the day after New Year's and got the job done. They would have finished on New Year's Eve, but they found the reason for the drained water and replaced a large section of pipe. The brand-new furnace is a thing of beauty. They even hooked up a fire and carbon monoxide sensor near the furnace as a safety precaution. Another extra they did was move a lot of junk out of the way to get the furnace in place and the old one out. You know how basements can get. My wife and I are both disabled, and we never would have been able to do it ourselves. As for cost, our home-owner's insurance paid for everything, and they didn't think the cost was excessive. I honestly don't know furnace and service prices, so I'd have to go along with what the insurance company said. Needless to say, I highly recommend these guys.

First time having work done by Petroski plumbing. Definitely a 10 out of 10! John was…read moreprofessional, courteous and did an absolute fantastic job. Thank you John!

called about a faucet issue in my shower. two guys to fix a faucet outrageous labor prices. Now…read moreI'm only getting hot water out of said faucet, call back guys came again said the valve was bad cut a hole in the plaster replaced shower head (mine) said my basement filters were leaking OK got a bill for $665 I'm 76 fixed income but I will pay. filter still leaking called again sent two different guys said I needed a new canister Now lets see what this bill will be

My gas furnace died and they came out the next day and repaired it at a very reasonable price. I…read morewas very satisfied with their work.

Don't bother the lady in the showroom. She becomes very miserable. Only wants to hand you paperwork…read moreand tell you to go on the website. I guess if I need to go on the internet, I will order from some-other company.

I've been going to RJ Walkers for years, and we should be supporting small businesses, not writing…read morethat they closed early, and you were there at 5:05pm when they close at 5 every day except for Thursday, and give them ONE STAR ???????!!!!!!!! Places are struggling, especially since we usually go to these large conglomerates and abandon our hometown families that need the business. This is a quality store with top of the line stuff, and people who know what they're talking about, not just a random high school kid that doesn't know his a** from a hole in the ground. Not to down everyone that these other stores hire, some have actually known some things, but it's like a 23% chance they actually can help you. That's not the case with RJ Walker. The entire plumbing parts industry does frustrate me, but they went above and beyond to help me find a fitting to a rolling dishwasher I was trying to find a bizzare nut for so I didn't have to roll it to the sink every time and hook it up behind the washer and dryer. Absolutely no parts exist that fit this, but they came up with good solution, and none of the other stores even gave me the time of the day or even knew what I was talking about. Lots of people (they said) came across that problem and knew what to do, AND, Knowing Is Half The Battle !!! Yes I quoted GI Joe....lol Take THAT you negative rottens !!!! (Even though I'm being negative back) Hypocrites are what holds the gule of human civilization together, unfortunately... Hahahahahahaha HAVE A GREAT DAY AND SUPPORT GREAT SMALL BUSINESSES !!!!! THAT'S RIGHT !!!!!!!!!!!!! :-)

I contacted RN Fitch and Sons to patch/repair my asphalt driveway. Water runoff had eroded my…read moregarage foundation. The Fitch crew did an excellent job, in a timely and professional manner. Job was completed on time despite the problem being worse than anticipated. I use Fitch regularly for plumbing and HVAC services, and I'm glad I thought of them for excavation and asphalt. There price was well below competitors from traditional asphalt pavers. I can't recommend them highly enough!

I am writing an updated review to included the "resolution" of this situation. I live with my…read moreelderly dad. We live in a two story house and have central air/heat with upstairs and downstairs units of ac and upstairs and downstairs furnaces. We used Fitch for a long time even though we found them frequently rude and unprofessional in their behavior because we just assumed this was how everyone would be. Last Wednesday our downstairs air conditioning was not working. Fitch sent someone out. He looked and said it was frozen. He said the filters needed to be cleaned, which he did. He also checked the freon and said it was fine but that he was going to "top it off anyway." We wanted him to give the upstairs unit the once over since he was there and he did and said it was fine. The next day (Thursday) the downstairs ac was only pumping hot air. We called them and they sent the same driver out. He looked at it and said he shouldn't have top it off with freon. He said that he overfiled it it and and that when it was running today it caused the breaker to trip. He did not apologize for causing this situation or for wasting our time having him come out again. He said he had to drain the whole system and refill the freon (which was going to take some time). While the freon was draining and refillng he was looking at the upstairs unit again. He ran tests on it and said the capacitor was not working. Which sounded shady since he said it was fine the day before. He installed a new capacitor from the truck which also did not work. I asked him if maybe there was nothing wrong with the capacitors but that maybe the piece of equipment he was using to test them was faulty since is said ours and a brand new one wasn't working. He got VERY angry saying I was questioning him. I pointed out that the reason the downstairs ac tripped the circuit and he had to come back was because he over filled it. He raged at me and told me that no woman is allowed to question him and that as a woman I needed to learn my place (I am old enough to be his mother and my place is anywhere I want it to be). He started cursing at me using the F word and the S word repeatedly. My elderly father was there and utterly shocked. The workman tried to order me to go inside my home and tell me that I was not allowed in his presence but I stood my ground. He cleaned up his work area on the downstairs unit (which seemed to work after the tank was refilled) and left us with no working upstairs ac. He said our original capacitor did not work and he would not hook it up even though we asked him to. He said he did not have another on the truck. He said he would come back the next day and fix it if I sat quietly in the house (like we were ever having this lunatic back in our house???). I went inside and wrote a yelp review to warn women to not to hire these people. My father was trying to find another contractor to call. As soon as the review was posted the owner of the company called us. Not to apologize but to threaten us. The owner (who apparently will also not talk to women because he would not discuss the situation with me) called my father and told him it was my father's job to "get me in line." The owner tried to threaten us by saying if I did not take down my review he would not send the workman back out the next day. He actually believed we would ever do business with them again which was hilarious! My father (who witnessed the whole thing) told the owner that ever bit of the review was true. We asked around and found another company that numerous friends recommended. Called the new company on Friday morning and even though we were new customers they had someone out in 20 minutes. After all the years of dealing with Fitch where everyone is always miserable and sullen I was shocked to open the door to someone with a huge, warm, friendly grin. I swear this guy was the nicest, friendliest workman that I ever met in my life. He was happy and smiling and talkative the whole time he was there. After he was here for a while I told him about what had happened with the driver telling me to learn my place and he was mortified. He could not believe in 2023 anyone would come into a woman's home and say that to her. He could not stop apologizing for Fitch's bad behavior. Most importantly he checked out both ac units and guess what? There was nothing wrong with the original capacitor that was in upstairs unit. All that time and money wasted on Fitch this week when Fitch invented the problem with the capacitor and created the other problem by over filling the freon tank. The moral of the story? Do not do business with Fitch. They are unprofessional AND do not know how to do their jobs. I waited till Saturday to post this just to make absolutely sure all the ac is working fine (which it is). My dad and I are very happy not to have to deal with Fitch anymore!

Had a great experience with Primo. They worked quickly and flawlessly. We had them change a toilet…read moreand they purchased one, installed it and left the place clean and tidy. They were very communicative on each step.

Frank is the best! They came over right away to clear the blockage in my toilet, and were very…read morefriendly and reasonably priced.