Great service, great people, and all with a loving attitude! This is the best insurance office that I have been with yet! I have tried to Geico, infinity, and the other insurances but I have found that this office in Lake Dallas is the only one that is exceptional at how they treat their customers. Danelle McCullum has been the one that I have been working with for several years, and she definitely sets the bar very high for other agents in the country! She earned my business after left infinity insurance due to being treated horribly by an unprofessional lady named Porsha Thomas. I found that she is. Knowing the business and very informative. Danelle makes sure to respond to inquiries promptly and has a genuine personality and care about her that you don't get at many other agencies. Thanks Danelle and keep up the good work! read more

In the past year I have tried to call to talk to a real person and get stuck in the endless loop of their call management system. Service used to be great, but it has completely gone away. I will be moving my business to another State Farm agent nearby. read more