Excellent customer service!! My executive ran into flight issues that rerouted him to GSP and we…read moreneeded a car to take him to a remote resort at 10:00 PM! These guys came through in a pinch and were so kind and helpful. Great price, great customer service, great car service i we ever need it in this area again!!

Exceptional service for an early morning airport pickup. Super clean and comfortable car. Amazing…read moredriver who made our trip a success!

Best car service around! Tara was early to pick us up, loaded our luggage (we had a ton!) and got…read moreus to the airport safely and quickly. The car was super clean and comfortable.

A group of 4 old timers were stood up by another taxis service at the last minute. We were…read moretraveling and didn't know who to contact. Ride Safe was recommended by our hotel, and it was great. I cannot say anything but great service and price. This site only allows the highest rating 5 stars. I would like to give ten or more stars. A big thank you to DeWayne and Tara, you saved our trip. Robert S.

Great communication and professional service . Used from Gaitlinburg to Knoxville airport Would…read moredefinitely recommend

We used Cruze transport for two transfers (different days) for family from Pigeon Forge/Seiverville…read morearea to Knoxville Airport in May (2023). It was an excellent experience!! Their communication before was excellent, quick responses and professional e-mails. This is a local, individual owned company; communication was from the owner himself. Very reasonable price for top of the line experience!! Vehicles were clean, professional and current. Drivers were friendly. Very impressed, highly recommend for a professional ride at a reasonable price!!

Took the credit card. Sent four confirmation emails. One email included blank spots next to name…read moreand number of driver. Then canceled 6 hours later leaving us in the lurch...No communication after. . . .

After placing an online reservation for my aunts to be taken down to Asheville Airport, and them…read morereceiving four confirmation emails, then less than 24-hours before their flight, they received an email apologize to them and canceling their service. According to the email they had just looked at the reservation and did not have a driver available! So why the four confirmation emails?! How unacceptable!

Great ride from the Asheville Airport into Highlands. The driver EJ was great…read more The conversation during the ride with EJ was wonderful and informative. Henry and Judith

From the owner: Over 30 years providing premium transportation in Western North Carolina for Airport…read moretransportation, Weddings, and every occasion important to you, . Properly licensed and insured Where you go is your business.How you get there is our business.

The driver was in communication with me as soon as my flight landed, gave clear instructions on…read morewhere to pick up the shuttle so I could get to him, and had a very pleasant easy ride into Asheville and a very reasonable price.

I had locked myself out of my own car, and had to get a ride back to Candler from Asheville the…read morenext day in coordination with when the locksmith was showing up. Prince on the phone and Juan driving the car were both lovely, professional, and helpful. They made a bad day much better. And.................. the locksmith was there when we arrived and now I have my car back! Lessons learned: have a spare key that is NOT also in the car; and good people make even bad days much, much better. :)

From initial contact, to airline time change, to pickup and drop off...garret and Mike provided a…read moreflawless and friendly experience. i look forward to the next time!

Mike was very professional and communicative. He arrived promptly and helped us with our bags. We…read morewould highly recommend Mike and Asheville Hopper!

Do not- I repeat do not rent from Sweetheart Limo. After being over 2 hrs late, multiple lies by…read moreSL staff and a driver who came in dirty jeans and shirt for the pick up of my son and his new wife for the wedding and take them to their destination. The limo had a blow out tire. After getting the tire fixed with much back and forth with who ever the driver was talking to, then before they could go any further. my son had to fill up the limo with gas because the driver didn't have any money and the fuel card was zero. They got back on the road and within 30 mins the limo had broken down again. My son instructed the driver to get them to an exit and they were getting out of the car. My husband went and picked them up and took them on to their honeymoon destination. I spoke with Randy, one of the owners and he was clueless and could have cared less. I asked to speak to Jean, "the other owner" on Aug 9th at 10 p.m and today is Aug 12th at 6 pm and I have yet to hear from her.

We really enjoyed the Sweetheart Limo ! Great services and beautiful interior . Chris was a…read moresweetheart of a chauffeur.