Allen's Transmission rebuilt the transmission in my 2010 Ford Crown Victoria Police Interceptor six…read moreyear ago and since then I have put about 130K miles on the car. It still pulls like a champ. Mr. Allen showed me every part he changed on the transmission following the rebuild. Highly recommend this business.

Looking for quality workmanship, done right, the first time, then this is the place for you. Family…read moreowned and operated, very caring, friendly and honest folks to help you when your transmission isn't working right. We had my wife's truck brought here from Jonesborough, after the transmission decided not work. They called us to let us know they got the vehicle. Then called back after they checked it out, explained everything to us, no gimmicks, no nonsense, just straight up honest facts. Price are very reasonable, beat every dealership around, and they went above and beyond doing the repairs. Found a rear main seal that was leaking, replaced it, and only charged us for the part. Try that at a dealership. We live in Jonesborough, but this is where we are getting our vehicles serviced from now on. Came to pick up my wife's truck and dropped mine of for a much needed transmission fluid change. Really can't say enough about these folks, we are very blessed to have folks like them in our area. Have a question about your transmission or about a vehicle you are thinking of buying, give them a call first, I'm sure you will be glad you did.

We had the BEST buying experience we have ever had!…read more After deciding on the new car we wanted and doing a lot of research on price, I ask John Jarnagin, Jr. of Jarnagin Ford to find the car we wanted. I gave him the details of the car we wanted (including the interior and exterior color) and then I ask him for the best price he could get the car for. He located the vehicle that I was looking for. He also gave me the best price that I had found for the exact vehicle that I wanted and had already priced at several Knoxville dealerships and requested their "best out the door price" in writing. I did not share any information from one dealership to another on the prices that I had obtained. I only had this information for my purposes of finding the best deal for the same car. The other dealerships did not like giving me the information, however at Jarnagin Ford they gave me the "out the door price" without any question or any hassle. This is the way it should be at every dealership! Every dealership I visited was higher in price for the same car (except color). John located the car we wanted and arranged for it to be delivered for our purchase. We purchased the car and we are happy to have done business with them. We found this dealership to be very honest and efficient. They also do not nickel and dime you to death with every fee you can think of (believe me there are a lot of fees included that we as customers should not be paying) We would recommend this dealership to anyone who wants a good honest price! If they do not have the car in stock, have them look for it like we did. We plan on doing business with them in the future. Hope this review helps you in finding a great car sales experience. Believe me the drive is worth the money you will save! Sincerely, Boyd, Julie and Rebekah Pratt (Knoxville, TN)

I will NEVER use them again. It took 1 hr and 15 min 2 come change my tire and they are not that…read morefar from me. Another tow company said that is normal time for them.

I recently contacted LHT because I need a wrecker to upright a piece of heavy rental equipment on…read moremy farm. The owner said they would be there shortly. Three calls and over 2 hours later, the owned told me they were too busy and rudely said to get someone else. Due to this wait and lack of being honest, I ended up having to return the equipment without completing the job. My sdvice- don't even consider using LHT. There are many companies better who want your business.

I had an amazing experience here today. These guy were honest and went above and beyond. The oil…read morechange sticker in my car said it was time to change my oil, so I dropped in to get it changed. The guys were super honest about how good the condition of my oil was in. They showed me the oil on the end of the dipstick. It looked like it had just been changed. They said I could wait about another 1,000 miles. How honest is that! They said they didn't want to take my money until it was necessary to do so. They even cleaned my window and checked my tires and placed air in the needed tires without charging. I will 100% be back to get my oil changed in a 1,000 miles with these guys. It can be difficult to find honest businesses or people these days. These guys are honest, friendly, and attention to detail. They deserve your business!

I went in near closing and asked for a full synthetic oil change. I also asked that they do nothing…read moreelse as I know the conditions of my vehicle very well. The entire crew jumped on the job and completed the service with better than professional pleasantries and I was out of there in just under 10 minutes. All were young and exceptionally enthusiastic. The facility was as clean as the day after construction was completed and brand new. Definitely will come back to them if I need an oil change next time I'm in the area. Excellent and fast service!

They did a standup job on a 2007 Toyota RAV4. It needed a great deal of attention. It is now like…read morenew. The people who work there were very good to deal with and did everything they said they would.

Good communication, Fair Prices for what ya need done in today's time, willing to work with you on…read moregetting services done by either coming to ya or dropping it off at his shop.

We were passing through on the 81 at night and our truck broke down. Pitch black, freezing temps,…read morewe pulled to the side of the road. Unable to fix the truck, we called Casper's. A wonderful guy named Dale came to our rescue. He was so helpful, called a local mechanic (Master Tech and Auto) at 11pm and arranged to drop off the truck and had the mechanic call us to help diagnose the problem. He ordered the part that night so he could fix it in the morning! What? Amazing service. Dale dropped us at our hotel and helped carry the luggage in. Wow! The price was extremely reasonable. Can't thank you enough for the great caring service. Would highly recommend Casper's!

Terrible service! Tried to ask some questions and was completely treated like trash.read more

Quite possibly the best repair shop in town!! It is very hard to find a reliable and honest…read moremechanic and these folks are it! They remember you when you come in and don't talk down to you. We were referred by my brother in law going on two years ago and I've referred close to a dozen people since. We're all happy life long clients now!!

We were passing thru on the 81 at night and our truck broke down. Pitch black, freezing temps, we…read morepulled to the side of the road. Unable to fix the truck - we called Casper's. A wonderful guy named Dale came to our rescue. He was so helpful, called a local shop (Master Tech Tire & Auto) at 11pm, arranged to drop off the truck and had the mechanic call us to order the part so he could fix it in the morning. Dale dropped us at our hotel and helped carry our luggage in. Wow! Ellis at Master Tech was so helpful, kept in contact with us, picked us up at the hotel and had us back on the road by 11am. Amazing service all around. Can't thank you all enough for the hospitality and wonderful caring service.

Honest and dependable. Got my vehicle in right away. Can't say thank you loud enough!!read more