The driver was in communication with me as soon as my flight landed, gave clear instructions on where to pick up the shuttle so I could get to him, and had a very pleasant easy ride into Asheville and a very reasonable price. read more

I had locked myself out of my own car, and had to get a ride back to Candler from Asheville the next day in coordination with when the locksmith was showing up. Prince on the phone and Juan driving the car were both lovely, professional, and helpful. They made a bad day much better. And.................. the locksmith was there when we arrived and now I have my car back! Lessons learned: have a spare key that is NOT also in the car; and good people make even bad days much, much better. :) read more

If I could give this company 10stars, you bet your bottom dollar I would! These folks really helped a sista' out in a bind! I'm in Asheville, NC for a wedding. Didn't know a soul...just there all by myself. Uber really doesn't run in Asheville, so I advise that you hit up AVL and schedule all of your rides! They'll be there right on time (about 10-15 min early)....doesn't matter if it's 8pm or 3am, theyll be there waiting on you! Zaddy calls me one day...says he's flying me out to see him in NYC on a 5am flight. I immediately book a 230am ride with Coop at AVL. Coop was dooopppeee very nice person. She shared the city's history on that 20 min ride. Upon arriving at the airport, I noticed that my wallet was GONE!! Oh no! I must've left it at the airport! No UBER in sight! Coop had another ride to get to., so he had already "burnt off"! So I scrambled and got hold of AVL....and less than 15 min later, they sent JON my way to save the day! Jon was so kind and friendly and even took a shortcut that saved us about 5 min back to the hotel! He even waited on me to return to the room to retrieve my wallet (which was under my suitemates suit case....damn CASAMIGOS!) He quickly got me back to the airport 30 min before I boarded! If it wasn't for AVL my trip and overall experience would've been ruined. I thank you all so much from the bottom of my heart for getting this girl to THE BIG APPLE in one piece! read more

Great service. My driver arrived 10 minutes early for a 5:00am pick up to the airport. He let me know he had arrived and told me not to rush. What a relief to know he was there! In the past, I tried to pre schedule an Uber/Lyft (can't remember which) for a similar pickup in the middle of winter (cold, dark and EARLY!), and there was absolutely no one available. So Pre scheduling did nothing, and I ended up calling a taxi in a panic. Not the way to start a work trip! Anyway, I have learned my lesson! The trip may have cost me an extra $10 but it was a great experience. The driver was very friendly and helped me with my bags, another thing most Uber/Lyft drivers don't normally do, was nice to talk to, had a very clean & comfortable minivan and got me to AVL stress free. It was so worth it! I recommend AVL Taxi highly! read more

Two stars because the driver was wonderful and the app is good. But here's the fee breakdown from AVL airport to West Asheville: * $2.50 Base fare * $4 Tech fee * $5 Scheduling fee * $3.15 Credit card processing fee * $34.52 Per mile fee at $2.25 per mile * $4 Airport fee * $7.34 Per minute fee at $0.25 per minute Total: $60.51 Never again read more

AVL Taxi - unbelievable - Taxis Near Me

Ordered a ride for my wife and a co-worker to the airport as recommended by our hotel's front desk. The app is very similar to Uber in booking and tracking a driver. The driver arrived in the quoted window and was very friendly. The reason I docked a star is amongst the many fees charged was a credit card surcharge, which was not disclosed at any point before booking (and I believe has to be in order to charge such a fee). I even looked at the website and saw no mention of the fee. With the expectation that someone booking online is using a card, this is very disappointing. I do appreciate the owner, who quickly responded and offered to look into the issue. read more

Fast, reliable and friendly. Not much more you could want from a transportation service. As someone who regularly takes Uber and Lyft, I was really happy to come across this company when I traveled to Asheville for a wedding over the Halloween weekend. For some reason Uber and Lyft drivers and sparse in the Asheville area, and when I scheduled a pick up through Uber they advised that no available drivers were around despite being and early afternoon pick up from the airport. Nervous about making my flight that Sunday early morning, I scheduled a pick up with AVL taxi who were prompt, kind, and reliable. Highly recommend! read more

Of the three rides I had with AVL Taxi in the same evening, two were good, but the third requested ride left me feeling stranded at Salvage Station, an unfamiliar area for me, with my 13-year-old granddaughter. I requested their service through their app at 10:31 and was told my driver, Michael, in a Toyota Corolla, would arrive in 25 minutes (busy night, I understood). For the next hour, the app showed my ride down to 4 minutes away then up again, then down, etc... My ride finally arrived at 11:26. Twice I called the driver with no answer. Once he answered and said the app had been having problems. When I spoke with the office they assured me that the app was fine and that their system showed him making other stops, but they had not given him other customers. I asked to speak with a supervisor and was told I would get a return call. Four days later, still no return call. I would not recommend using this driver and due to the total lack of concern or follow-up by the AVL Ride (Taxi) service, I would not recommend using their service. read more

Thank you again AVL Taxi. Their driver is currently driving me and my dog home from the airport having picked me up then swung by my pup's Rover.com stay. I scheduled a ride last night via text and the driver was early which was great because the flight arrived early. I also very successfully scheduled an AVL Taxi ride to the airport with a 5 am pickup time at the beginning of my trip. That was also GREATLY appreciated because a previous attempt on a previous trip to schedule an Uber at 5 am in Asheville resulted in "no car available" and my waking my husband to drive me. You can't actually schedule an Uber ride; you CAN schedule an AVL Taxi. read more

AVL Taxi was responsive, communicative and reliable on my recent trip to Asheville. I had no idea how few Lyfts/Ubers operated in Asheville (I was never able to successfully connect with a Lyft/Uber driver on my trip despite multiple attempts). After some research and a recommendation from our hotel, I texted AVL Taxi. I was able to get a quote quickly and reserve a trip from the Biltmore Winery to downtown Asheville. The driver was on-time, friendly, a solid driver and the car was clean -- what more could you want! Rate was reasonable. Definitely recommend. I would also reach out sooner rather than later to request a ride since they can book up quickly, especially on weekends. read more

If you deliberately do not use Uber or Lyft, do not use this driving service. This is not a traditional taxi company. Drivers are not required to take drug tests. They are not required to have a commercial taxi license. And they are not required to pass a criminal background check. I called this cab in Asheville. Driver showed up in an unmarked car which was his personal car. I declined the ride and searched for another taxi company. Use caution when using this service. read more

Highly recommend - customer service is top notch! I tried scheduling a Lyft Saturday night to the airport the next morning, but the scheduling option was unavailable. I didn't think much of it because Lyft has been pretty reliable during my stay here, but got up a little bit early to make sure I had plenty of time to get a car... zero lyfts available. Do they all take Sunday morning off?! It wasn't crazy early... Anyway, I found this company here on yelp, checked out their website and noticed their preferred contact method is texting. Convenient! They got back to me within about 10 minutes, but unfortunately I was just too late. They were backed up a bit and the wait was about 45 minutes - not enough time for me to comfortably get to the airport for my flight so I told them I needed something sooner and just expected this option closed. I called Night and Day Taxi services and spoke with a man who was completely unhelpful and rude (apparently they don't pick up in Asheville). Just when I was about to panic a bit about how I was going to get to the airport, a woman (didn't catch her name unfortunately) called and told me she reached out to a driver who was supposed to be finishing his shift and he agreed to take one more ride! She apologized for the inconvenience profusely (unnecessarily, but appreciated!) and had the most friendly demeanor over the phone. Keith picked me up, we had friendly conversation (and even discovered one of those small world scenarios), and he got me to the airport in great time. Also, I forgot to ask for a receipt (business travel expense) so texted them after the ride to ask for a receipt. I heard back within about 5 minutes and set it up for them to email it to me. You can tell this company really cares about great service!! Thanks y'all! read more

The worst most disgraceful company ever. Rude and uncaring. The dispatcher a Sociopath and the drivers miserable. Beware of this company. J&J much better. You will be disappointed if you use this service. Even with my broken back they showed no kindness. Nic Maness was my driver. Needs much help not mentally stable. Sorry but the truth hurts. I hurt me in my darkest hours. Karma will come. Thank you. read more

Choose this service over Uber while staying in Asheville. Trust me. Justin picked us up perfectly on time from downtown to go to the airport. He was polite, easy to talk to and drove perfectly. We found that Uber rides, although a bit cheaper, were unreliable - cancelled at the last minute or took twenty minutes to even pick us up...not to mention the scary driving we experienced with Uber. None of this was even close to being an issue with Justin and Asheville Taxi. They have a convenient app, ability to text to order a ride, and great communication. If you're willing to pay a LITTLE more for a comfortable, stress free ride, do it. read more

Fantastic taxi service, I used them for every trip while in town. Very friendly drivers who arrived early with a marked car. They have an app that you can reserve or request live time. Only caution is that live pick up times can vary from 5 min to 30 min so be prepared for the possibility of a long pick up time. Uber/Lyft is non existent in Asheville. read more

I initially was charged $33.37 when I contacted them For a pickup at the airport. The plane was unable to land at the last moment due to visibility. That pickup was canceled. i contacted the taxi for another driver when the plane was able to land. Canceled ride cost me $66.82. The actual ride cost me $68.31. Total for ride to Woodfin from the airport $135.13, plus a charge of $33.27 pending. Isn't this insane! They said it was out of their control. You tell me! read more

I booked a car from AVL taxi because I had - 7:00 a.m flight and was worried about finding an Uber at 5:15! I called to schedule my ride a day ahead, and they were very friendly and accommodating. My driver Allie arrived early and found my location in an apartment complex easily. She was very friendly and a great driver! The fare was very reasonable and comparable to Uber. The app and text messages from the company made this company especially seamless to use! I will definitely be using again any time I am in Asheville! read more

Lied multiple times about an arrival time for the car, and then tried increasing the price by 40%. Don't trust these people. They are dishonest to their core. read more

Apparently there is a ride share company that actually cares about its people. The app is awesome and they actually have real local people to respond to your needs so you are supporting local. They take cash and pay their drivers more so you get a better experience and not just rude rushed underpaid drivers like the other guys. read more

Woody and his crew are awesome! I had a special, unusual request for a taxi pick up for my bicycle from home (my wife was there), and bring it to the local bicycle shop, no passengers. Even though it was an unusual request, they didn't miss a beat, were flexible as I confirmed the cycle was ready for pick up, and paid over the phone. The driver communicated well, was easy to work with (I saw the whole pickup via FaceTime), and promptly delivered it, no problems. What a great way to solve my problems, out-of-the-box flexibility with great calmness goes a long way to confirming that this is the BEST experience with a taxi that I've had in Asheville. Kudos! read more

This cab company has convinced us to go back to cabs over Uber! First of all, they saved us. We had ordered an Uber for an early trip to the airport and they never showed up. I called AVL Taxi and they were there in 5 minutes and got us to the airport on time. They were very communicative, the car was clean, the driver was nice. You couldn't ask for better service. I wish they operated where I live! Shoutout to the driver John too. read more

Great experience last night, I am so glad we chose this taxi company. I texted this company earlier in the day requesting a pick up from my house so my friends and I wouldn't have to drive drunk to the Civic Center for a show. Our entire communication was done via text which was very helpful to me. The driver arrived on time and at the place we requested. He was very friendly and personable and when road construction forced him to take a detour to our destination, he stopped the meter. He did NOT need to do this and it was really appreciated. He dropped us off, the fare was extremely reasonable and he told us to text him when we were ready to come home so he could come back for us. After the show, we texted him again and he replied when he was outside. This is wonderful because it was so loud in the Civic Center, I would not have been able to hear a phone call. Overall, my experience with this company was fantastic and I plan on using their services many more times in the future. Thanks guys! read more

They show up whenever I have a reservation. Drivers are very friendly. App is easy to use.

Woody was great. He was at our restaurant within ten minutes and knew a ton about what was going on. As I write this, my wife and I are talking about how we'll definitely call him tomorrow. New company, great choice. PS Use the Cab Hound app to get in touch with them. They prefer that; but I think calls are alright, too. read more

I called a competitor and after 30 minutes and having called back several times, I got no answer. Called AVL and as promised the cab arrived in 15 minutes. They also sent a link to track the driver. We live in a small town and haven't used UBER or Lyft, so the app my be standard but it was new for us. Would recommend the use of this service. read more

I tried to get a ride for a client of mine who is disabled. When I said I wasn't sure of the destination the employee said "Well ,we have to have one." This had never been the case before. I told him that this was not the case in the past and he hung up on me. I'll never use the service or recommend it to anyone. Avoid at all cost, they are rude and unhelpful. read more

Way way way better and more timely than any Uber. Call these guys instead of an Uber or lift for this area. Good prices and nice people.

Now that Uber is not running AVL rides jacked there prices back way up. Just paid 23$ for a ride from west to north Asheville. Uber would have been 11$. Thanks AVL rides for screwing me. read more

I originally had a reservation with Asheville Premiere Transportation for an early morning ride to the airport. That driver didn't show. Luckily the hotel I was staying at called this company instead. The driver picked me up 10 minutes later even though it was 5:30am on a Monday morning. The car was clean, the driver was friendly and professional and best of all the fare was $20 cheaper than what the other company was going to charge me. I made it to the airport on time thanks to this company. read more

So these guys are really new. The cabs don't have logos on them yet. Our driver Charlie was able to pick us up within 10 minutes of calling both times. He was a real nice guy and we chatted for most if the ride. Highly recommended. read more

The best and most reliable taxi service in all of Asheville. Woody runs a tight ship! He is always a blast and very friendly. After finding this cab company, I haven't used another one since. It's always a fun ride when Woody picks you up! read more

Truly a great experience! Ginger was our driver, and she went above and beyond! She took us to the closest fast food place, made sure our order was right, and treated us with such respect, even though a few of us were quite intoxicated, and it would have been easier to be a jerk. Thank you Ginger! We will definitely request you next time we are in town!! read more

Best taxi service in Asheville! I've used Asheville Taxi several times for rides to AVL and it's the best service in Asheville. They are honest and fun! Can't beat them. Good guys! I'm a recent transplant from Los Angeles and this taxi service is rock star! ;-) read more

Fantastic! So friendly and very nice. No marking on the taxi, so you have to trust it. Would definitely use again!

First off it was late. Everyone was a bit drunk including myself but this situation was just too annoying to not merit a review. Next time I ask a stranger to get out of my cab I expect a little back up from the driver. Some drunk kid that I did not know or feel responsible for grifted a ride in my cab and happened to live way the hell out of the way. I was very clear I did not want to participate in this but lo and behold 44$ later I obviously had no say so. The driver and this strange kid were too busy talking about Phish cover bands to care. Then when I expressed my frustration to the driver instead of comping the ride he proceeded to give me life advice. I swear to God I wanted to hit him. DO NOT USE THIS SERVICE!!!!!!!!! Keep Asheville weird bro. read more

The cab was not recognizable so I was a little nervous at first but Phil was very nice . He was on time and everything went smoothly .

The one and only plus to this company is that they were on time at 5am for a trip to the airport. The massive minus and reason for the low review is that there was no meter and the driver, Mike, charged us $64 to travel 25 minutes to the airport. The website claimed they took credit or debit but Mike suspiciously could only take cash. This same ride was $18 with Uber. I don't mind paying a premium for early pick up or coming out to get us but there was never any indication that it would be this expensive. read more

I've been using Asheville Taxi (AVL Ride!) for years! Definitely a superior option than Uber or Lyft! I much prefer riding with a locally owned and operated company- and it's really nice to be able to call in and speak to a human! I also highly recommend texting them! read more

Fantastic experience! Our driver was friendly and great! I wish I'd known about this company sooner. We called before we were done with dinner, because in my experience, it can take awhile to arrive. I asked for a 15 minute wait time, they called at 15 minutes, asked if we were ready and arrived seconds later. The van was impeccably clean(Van 4), the driver was a great driver and knew his way around. Could not have been better. read more

These guys are amazing. Courteous, timely and won't over charge you.