Since this is a very small regional airport, this location of National Car Rental is a…read morecounter-service-only type (which isn't what us top-tier loyalists expect and enjoy about National). Service was pretty decent and though there were 4 people in front of me, I didn't wait long. Also, the young lady at the counter gave me what I needed in a vehicle, which was a mid-size SUV. The car was great, nicely cleaned and in great working order. Returning was simple; they weren't open, but I took my key inside and dropped it in the box. Overall, regardless of them not having the Emerald Isle, the rest of this experience is why I choose to only rent from National!

AVIS messed up my reservation (boooooo AVIS)! Told them to stuff it, went over to the National desk…read moreand got the car I wanted, at a lower price than my original rez, in 10 minutes. National is now my go to car rental company. What more can I say? Going to TRI-Cities? Renting a car? Go National. Period. PS: Rented a Chrysler Town and Country. It was basically new, clean, w less than 1000 miles.

Customer Service was great at one time, but no longer. The condition of the vehicles is horrible,…read moreand maintenance not kept up on them.

From the owner: Avis Car Rental operates one of the world's best-known car rental brands. We lead our industry by…read moredefining service excellence and building unmatched customer loyalty. We are conveniently located in the heart of Johnson City on N Roan Street. Key Drop-Off is available at this location. We offer a variety of exciting vehicles for all your travel needs. Lowest prices guaranteed!

"We don't allow smoking in our cars," the associate says as you sit down in a four-door ash tray…read more When inspecting the vehicle, be sure to mention to the associate that the car smells like smoke, so that you do not get punished for somebody else's cigarettes.

So after wasting a hour of my time at Hertz I went to enterprise and drove away in my rental within…read more5 minutes. They offer additional insurance unlike Hertz. Hertz don't offer you additional coverage if you just have Basic coverage and will not rent to you if you don't. Long story short Enterprise is the best! They are more professional, courteous, and I will definitely be using them from now on.

The staff were friendly and helpful. The vehicle was new and clean, but it had a rattle-noise in…read morethe rear. Otherwise performed fine.

They should offer full coverage like every other rental service. I came in after booking a car off…read morebooking.com and was told I can't rent a car if my personal car don't have full coverage. They didn't have coverage available and kept mentioning a waiver but wouldn't explain what it was or how much. I went to Entetprise and drove off the lot in less than 5 minutes, after wasting over an hour of my time trying to rent with Hertz. Never again!

Check in was easy and quick. Very courteous and helpful as well. I actually got there before the…read moretime I specified and it wasn't a problem. Still only took minutes to receive my vehicle. The vehicle was very clean and smelled good. If you've rented many cars you know how bad some can smell. Great experience

Let me tell y'all, I booked through Expedia for Dollar and have never used Expedia or Dollar as I'm…read morea loyal Avis guy and my partner works for an airline so let's just say I get around and rent vehicles often! Honestly I have heard horror stories in the past however I had a seamless experience with Dollar. They even upgraded me from the super basic car I rented for a few days to visit my parents and I didn't need anything fancy due to the nature of the trip however check out the car they hooked me up with (photo attached). I have since used dollar again in Fort Myers, FL and can say I had yet another great experience and cheapest price around, however no upgrade this time. Still no complaints! Check this out when in the area! Video of the car provided by dollar: Parked at hertz for some reason however I'm not complaining as it was literally right at the door as you step out of the airport. Rental car Facility located in the airport as well for those of you who have not been to TRI

I truly cannot say enough positive words about Daniel and his family-ran business Victory Van & Car…read moreRentals!!!! When it came time to plan my wedding, booking transportation for my guests was high on my list, but living in Chicago and planning a Shady Valley, TN wedding came with logistical elements. Daniel listened to my transportation plans and helped make them a reality with the utmost professionalism, empathy, patience, and down-to-earth honesty. He always responded to my emails, phone calls, and texts promptly and is one of the best communicators I've had the joy of working with. He went above and beyond to make me feel secure in the process! This company is very detail-oriented, competent, and legitimate while still keeping that small business, family-ran feel that made my wedding experience all the more personal and special. Everything went smoothly day of the wedding. It was all taken care of perfectly! Daniel and the other driver he appointed were true gentlemen. Many of my guests had never been to East TN, and Daniel and his team were the most wonderful representations of the kind, courteous, and truly skilled people that make me proud to be from Appalachia.

From the owner: Victory Van Rentals has been providing the Johnson City area with reliable transportation for the…read morepast 15 years. Let us transport you to and from your next mission trip, summer camp, sporting event, educational trip, bachelor party, golf outing, family reunion, vacation, or business trip. Rent a 5, 8, or 15 passenger van/SUV's. Handicap accessible vans also available. Open 8:00AM - 6:ooPM, 7 days a week to assist you with your rental needs.

A great bunch of guys to do business with! I have used and refered 5 Star many times and never been…read moredissapointed. Moral and ethical folks to do business with

Excellent experience every time. Tierra in the service department goes above and beyond--highly…read morerecommend Smart Auto!

Bought my car there and Shelly was my sales person. She was amazing! I was disappointed because I…read moredidn't think I'd be able to get the car I wanted but I left in the car that I wanted and I LOVE IT!!! Shelly was very patient (I'm not the easiest person to satisfy) and I tend to sometimes be a little hard on my reviews but I can honestly say that I have absolutely NO complaints when it comes to Smart Auto and their staff. My car was financed and I drove out of the lot in approximately 2 hours of arriving but I test drove 2 different vehicles and wasn't sure what I wanted when I first showed up. The man that done my paperwork and finalized everything(I apologize, I don't remember his name) was great as well. Tyler is also an awesome salesperson to talk to. My son and my sister have both bought vehicles through Smart Auto but Tyler was their seller, he was busy when I first went but I have to say....Shelly done a great job, no disappointments whatsoever!!!! Keep up the great work Smart Auto!!! You are all awesome in my book! I haven't dealt with the service department yet but will be very soon for normal maintenance. I will be posting my opinion on them as well.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.