Excellent service. Very kind and helpful staff…read more Have always been very prompt and rates are reasonable Highly recommend them.

Great service from picking up my vehicle to get worked on while I was at work to going over The…read morediagnosis along with sending me pictures and having it ready when you said it would be. Thank you! I'll always be a customer

I've been a repeat customer of Mark's Auto in Loves Park, IL for the past several years. The work…read morethey have done have included brakes, wheel bearings, catalytic converter concerns, oil changes, etc. They have done an excellent job every time! Their customer service is amazing, as they have dedicated staff who are pleasant to work with and are concerned about getting the job done right the first time. Their business sends out occasional coupons for discounted rates, which also adds to the value of their work. They are a 5 Star business!

The people at Marks are always so pleasant and helpful. I have come to trust them with everything…read morethey have done for me.

Very reasonable on price of labor and very thorough in their work. They recommend work that should…read morebe done but do not push unnecessary work. They keep up with great communication while major work is being done. I had a timing chain replaced along with the water pump, spark plugs, and exhaust gaskets. Ron walked me through the entire process of what they did and showed me the old parts and explained what was broken. Highly recommend bringing your vehicle here for repairs major or minor.

From the owner: Family-Owned Business, State and Truck Inspection Lanes, Federal DOT Inspection, Early Drop-Off and…read moreLate Pick Up Available Services: Auto Repair and Service, Heavy Duty and Medium Duty Truck Repair, Oil Changes, Electrical, Tune-Ups, Shocks and Struts, Exhausts, Brake Repair, Major and Minor Engine Repair, Transmissions Replacement, Mufflers, Alternators, Radiators, Batteries and Belts, Closed 12PM-1PM Daily Brands: Interstate

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

1st, they way overcharged for parts and power steering fluid on my daughters vehicle. The problem…read morewasn't completely resolved either, after she picked it up there was a problem that was reported to them but not resolved. This is not acceptable for a long time establishment . I WOULD DEFINITELY NOT RECOMMEND THEM FOR YOUR CAR SERVICE NEEDS.

Very thorough and reliable! They were able to accommodate my schedule to get the job done!read more

I have been going here for years! Best shop I've been to never feel like I'm forced to do anything…read moreI don't need. I'm always satisfied with the service and explanation of the service and why it's needed. Never have I once been told to do anything I didn't need will never go anywhere else

I have been going to Guarantee Auto for years now and have had nothing but great experiences with…read morethem. They are professional, and get the job done. I can strongly recommend them to anyone,