No call back , left me hanging . Ask me a question, i responded yet no response for days now ...read more

Unlike the reviews at the top, they were not able to come the same day. The rep said the parts…read morewould be in stock in a week, 2 at the most. Today was 1 day after the 2 weeks promise. I called and texted them and when they called back I was told I had signed a contract, and the parts had arrived. I said I had not heard anything at all about the status of my order and I thought it was interesting that when they called me back the same day they said the parts were in and I would have to honor the contract.

We had one of spings break during the night and I was unaware until I attempted to open the garage…read moredoor to go to church. When the door would only raise about 4 inches I then discovered the broken spring. I call overhead door and they told me they would have someone to my home between 10 and 2pm. The technician arrived about 12:15 and repaired my door and and was on his way later. I was very pleased with the promptness and professionalism of this firm. I would certainly recommend them!

I was having an issue with my garage door opener plus it was time to make sure everything else was…read moreworking with my garage door. It was easy to set up an appointment online. The technician called me when he was in the way and did arrive during the schedule time frame. He was able to resolve my garage door opener issue and did tell me if anything happens in 30 days to reach out. Highly recommend and will use this company in the future.

I've used Door Systems for almost 15 years and have always been impressed. So when I noticed one of…read morethe torsion springs had failed I called them again. I was told that the soonest appointment they could give me was three days away I was a bit dismayed, but he could put me on a waiting list if anything opens up. No problem, I'd just park in the driveway. Less than two hours later I got a call from one of their technicians who was finishing a job early on the next block and could be there in ten minutes! Way cool! He showed up in that ten minutes, was very professional, and efficient. The prices quoted were reasonable so I told him to replace both springs (if one fails the other couldn't be far behind). Cleanup was notable and the door operated smoothly. What more could I ask for! Yes, continue to consider them my go-to guys and highly recommend them.

Thank you so much for coming through for my staff and I. We really needed fast and efficient…read moreservice, and reliable communication. Your company delivered just that for us. Thank you so much! We will be calling your company for our door needs in the future. Such a great experience! #Cirilla'sWornall

The team sent out to our location was very professional! Extremely detailed, very proactive, and…read moregreat attitudes! It's very rare that you are in better spirits after your door repair tech comes out lol. For us, the main thing was communication, and not once did we feel a lack of or that the communication was lost. They were called in for a metal framed door but also assessed the garage door and gave input as to how to proceed with its future maintenance! This is a win win for all!

The spring to our garage door broke Saturday morning. Husband called for emergency service because…read morewe cant get our cars out. Left message, no one called back. Called again Sunday morning. Second message, asked for a callback. Waited all day Sunday. Nothing. Husband and I got a very heavy door up together so we can get cars out. It's now Sunday night. Still never heard back from them. Guess "emergency" means different things to different people but "SUPERIOR" is definitely not what this company should claim to be.

Robert was very nice to work with from when we first met until he completed the installation of our…read morenew garage door. He is a pro in every sense of the word. We interviewed four companies and chose him. If you need a new garage door you need to call him.

From the owner: Great products from reputable manufacturers coupled with the best warranty in the business. We love…read morewhat we do. Let us give you a free estimate today.

20 minutes for service. $520 for lockout. I called for my wife they drilled off keypad. probably…read moretwice what I would have paid someone else. Took advantage. Had used them professionally previously, would not recommend.

Very reasonable and helpful. Recommend others to use Lock Doctor. I will if a need arises againread more

Aaron was Great to work with and did a fast excellent job fixing a Ton of problems with both of my…read moregarage doors. Highly recommend his company and his services in particular! Michael

When making the appointment a couple days in advance, I was told the exact opener model I wanted…read morewas in stock and would be on the technician's truck, so I took off work to get it installed. A1 Garage Door Service would not provide any pricing when scheduling the appointment. When the technician arrived, he didn't have the model I requested. Even more concerning, while he was still on my property, I received an email showing a "29-point safety inspection" marked as completed -- even though no work or inspection was done. I spoke with a manager who apologized and offered a $100 discount; however, they still have not provided itemized pricing. Based on the quote I received afterward, A1 Garage Door Service appears to charge very high amounts in labor and other hidden fees for a job the technician said would take about an hour. The technician was polite, but A1 Garage Door Service did not have the product they promised, refused to provide itemized pricing, and sent a false inspection report -- major red flags that led me to cancel the service.

I purchased a highly rated Chamberlain garage door opener at my south OP Home Depot to replace my…read moredefective, 23 yr old Craftsman opener. HD offered an $87 installation with purchase of any garage door opener, so I jumped on it. I'm happy I did because I received the first rate services of AGDS. They contacted me quickly, and the install was scheduled within two days (thanks, Dave). The installer was knowledgeable, and it only took one hour to get my new, much quieter, garage door opener, outside keypad, inside button and door close sensors working perfectly (thanks, Rob). Excellent!

Arrived the next day, quickly assessed the problem and replaced the faulty part. Rob was…read moreprofessional and friendly. Highly recommend!