Everyone is welcoming and pleasant. I especially enjoy Dr. O as he is very friendly, knowledgeable,…read morepatient and explains things thoroughly. Four stars because my first visit was with Dr. Gupta. I was the first appointment of the day and I arrived early for my appointment time. I waited over 30 minutes past my appointment time and finally requested to be rescheduled. The front staff was very nice and went to the back to inform Dr. Gupta of my request. I was then placed in a room. When Dr. Gupta came in to see me I felt she was rushing through the exam. After the exam she asked multiple times about applying for their financing options. My agenda for the appointment was to have a cleaning and to compare Dr. Gupta's recommended treatment plan to a treatment plan that I had received from another dentist. After multiple "no" responses to Dr. Gupta, I was told that I needed to schedule to come back for a cleaning. The appointment scheduled for that day was for an exam and cleaning. After background conversations, Dr. O volunteered to do my cleaning himself. The cleaning was the best I have had in years! I was very happy with Dr. O and I scheduled to have my treatment plan completed by him. I highly recommend Dr. O at Lancaster Family Smiles!

**Attention Consumers:** The billing practices at this office warrant caution. In September 2024, I…read moreunderwent a procedure and was informed by the dentist that my insurance would not cover the cost. However, it later became apparent that the procedure was, in fact, covered. Several months have passed, and I have yet to receive reimbursement from the office. If there is a willingness to misrepresent insurance coverage, one must question the accuracy of other information provided. I recommend seeking a second opinion or considering this dental office only as a last resort.t--if at all.

I'm so disappointed I went in got a bridge I told the dentist at the time that it was not snug…read moreenough that I felt like it. My teeth was not snug now I had got a bridge replacement so I had one 15 years prior to the replacement the dentist at the time told me that he had to make sure he had a space in it, etc. so I have noticed that my teeth are separating. I am getting a gap and I am disgusted. I am angry. I have never had braces in my life. I'm 33 years old. I do not have bone loss so I don't understand why my teeth are separating when I went side started separating the dentist said that maybe it was a he thought it was plugged that created is separating because I don't have a cavity. I didn't have a cavity between it and that didn't make sense to me at all, but I was like OK and a but now I noticed that my two front teeth is getting a gap in them so I just have to leave this comment here because I know in my heart is the bridge and now I'm gonna have to have more work done to my teeth but what I'm gonna do is let them put this implant that I was told originally when I got a tooth pulled that I able to get the implant put in the same day that was a lie so I'm waiting for them to put the implant in my mouth and if I have to get braces or anything else, I'm going to a different dentist office because I did not have any spaces in my teeth and that was the whole point of me getting a bridge to keep my teeth from separating

5 stars for the hospitality this team provides. i think they do go above an beyond for me, the…read morenurses are kind, and Lesly and Daniela go above and beyond to take care of any questions asked.

Dr. Patel and her team here are always so great with my family and I. We love that we are all able…read moreto be seen in the same office by the same provider. We've never seen an unfriendly face or had a bad interaction, they're always so positive and kind. we've been coming here since we moved to Texas 4 years ago and even though we now live almost an hour away we choose to travel to see them instead of finding a new provider because the level of care is unmatched! They have two televisions in every room, one on the ceiling and one on the wall in front of you, toys for the kids in the lobby, and the cutest picture wall.

Making an appointment was easy and convenient. The wait time was zero for me because as soon as I…read morewalked in I was lead into a comfortable room. My x rays were easy and stress free. The dentist was very reassuring and informative. The financial consultant explained and broke down costs down well with a kind manner. The hygienist and everyone that assisted lead me through everything and kept me at ease during everything from X-rays to fillings. Nothing felt rushed. Nothing felt uncomfortable. My teeth look and feel great. It almost felt like a spa treatment. I got a regular cleaning with some fillings and a night guard measuring. They offer payment plans like most places. They didn't pressure, push or try to sell me anything I didn't need and I had to hold of on invisilign which they completely understood. I paid $1,300 without insurance. Although it felt like a luxury I was lucky enough to have the money for, I will say it was well worth it for the care I received. I would definitely recommend this place.

Cautious...when going here. I have had a dentist in nort…read moredallas for several years...so i i wanted to try a dentist closer to home. All i wanted was my teeth cleaned like i do 2 times a year I went here and after pre exam. They doctor wanted to replace to of my caps at a $1100.00 fee and sent to another specialist for something else....i went back to Dentist in north dallas and had my cleaning and i was good for another 6 months ....scared to go back

From the owner: At Signature Smile, we strongly believe that health and beauty derives from a positive outlook on…read morelife, and this begins with a smile. Beautiful teeth are a result of not just stringent hygiene, but also, an active and nutritious lifestyle. We stress the importance of diet, exercise, and sleep, as well as dental hygiene for the entire family.

Esta clínica es la mejor a la que he podido ir en mis 15 años que llevo aquí en los estados,…read moreservicio al cliente, amabilidad, la paciencia del Doctor es increíble y trabaja excelente! Estoy feliz y los recomiendo al 100% y todos son bilingües

Excellent customer service! Literally had to ask the captioning why she was sooooo cheerful the…read morehygienist are kind and soft spoken. The staff remembers their last conversation with you from six months agoThe doctor is thorough and only recommends treatments that are absolutely necessary. The office decor is bright and neutral palette to help patients remain calm during procedures. We've done routine, Invisalign, whiting- oh my!; with all desired results achieved! We're been patients for four years since the office opened and highly recommend!

Amazing, top notch equipment and outstanding staff! I'm for sure a permanent patient.read more

I experienced a phone call with Sapphire and she was very unprofessional and unwelcoming in our…read morereaction, as if I'm causing an inconvenience for her and disconnected call without any warning after been asked to clarify sensitive Information. That is not the way to conduct an office to office phone call.

New Dentist, Dr Williams is gone, the new dentist is a joke, tried telling us that the root canal…read moredone over 10 years ago was not a root canal and still had organic matter in the roots, like it would not rot in over 10 years. No trust for this dentist. never will go back. they so cheap dont even have tissues in the office.

Imagine you were so AFRAID of dentists, you didn't see one for 14 years... and had multiple…read morecracked molars and were in need of some serious work. That was me, and this is the story about how Dr. Williams literally saved my mouth, and probably my life. First, my fear was both rational and irrational. From pieces of my jaw bone coming off with extractions, to drill bits getting stuck in my jawbone, to failed root canals, recommendation for apicoectomy (drill into cheekbone to get roots), to short fills (root canal wasn't deep enough), and mostly NEVER GETTING FULLY NUMB, I've had my fair share of bad luck with dentists. To be fair, I've had a few good ones, but their goodness didn't outweigh my fears and spent 14 years as far away from them as possible. Add to this, I'm struggling with symptoms of RA, and have been diagnosed with chronic idiopathic hives. Somethings going on with my immune system and I get hives all day long that are not responsive to OTC meds and I've been on steroids for months. I suspected my infected cracked teeth may be causing or worsening my symptoms. I knew it was time to bite the bullet. Enter FFD. I let them know (probably everyone, lol) that I was a nervous wreck. I didn't even want them digging the tools into my teeth to "check" for cavities as that can hurt IMO. You know what... they didn't. That's a first! They did all the xrays and it wasn't as bad as I thought. I needed 3 root canals. They make the crowns there and have you out with your permanent all porcelain crown in hours. Once D day came, they were quick to give me the nitrous (sweeeet). Dr Williams explained she's from a long generation of dentists and she's really good about nerve mapping and numbing. Man, was she! I did have some limited breakthrough pain, which in her own words would "get my attention", and that's about all it was. I described where the pain came from and radiated to, and she found the nerve and numbed it within seconds. No one has ever done that! She also noted my chart about how my nerves run. Then next visit I had no breakthrough pain. I literally grabbed her hand and with tears told her she saved my mouth. Not to mention I have multiple crooked roots and have been referred to an endo twice on other similar teeth, due to complexity. For her, it was a breeze. This saved me a fortune! 3 months later and I'm off all steroids, and am managing my hives with OTC Allegra. Overall, the office manager and staff were so gracious and accommodating - with reasonable prices and options for full sedation (one day I'll make a you tube video), you cant go wrong! I may never be able to say I enjoy going to the dentist, but with Dr. Williams, it's as close as I'll get!

I called for a cleaning appointment and the receptionist put me on a hold that seemed kind of long…read more Then surprise! There was a cancellation and she could get me in that day! The dental hygienist was friendly, professional, and proficient. She took great care to make sure I was comfortable and was very patient with my needing frequent breaks, so a special thank you to Amanda! Dr. Schooner performed my post-cleaning exam and was relaxed, quick, and friendly. I also didn't wait very long past my appointment time. The appointment lasted about 1hr 15min or so, which actually isn't bad at all, considering I hadn't had a cleaning in 4 years, and that it was my first time at his practice so X-rays also had to be done. Overall I appreciate how they made an unpleasantness that is a dental appointment as painless as possible. I will definitely be using them for my primary dental care moving forward.

I've been seeing Dr. Schoonover for about 5 years. Since day 1 to present Dr. Schoonover and his…read moreteam, Melissa and Amber at the front desk, Amanda the hygienist and Elena his dental assistant have all had wonderful attitudes and the experience and service have been amazing. They try to work with you to get you scheduled in a timely manner. They are on time for scheduled appointments. No unnecessary waiting or delays. They've even worked outside their schedule at times to be accommodating. Thank you to the entire staff.

Dr. Morgan takes great care of her patient. I have severe anxiety when it come to seeing a dentist…read moreand she makes me feel at ease. Great job at making me feel better and my smile now looks so much better.

Horrible news experience. The office manager is rude. The dentist bedside manner is not…read moreprofessional. She does not care about her patients. Will not be going back, I would not recommend my worst enemy to this dental office.

I've been coming here for so many years. My oldest is 20 and my youngest is five. I love the staff…read more You know it's a good place when you see that they can keep the same staff for years and years. Everyone here is so sweet and has such a way with kids. Because I've been coming here so long I know their dental work is good. I've been to some dentist that do work on you and then a year later you're having to get their work fixed, I've never had that issue here. If you're looking for somewhere to go with your kiddos, this is the place. Good quality dental work for a reasonable price provided by some of the sweetest people you'll ever meet.

Such a great place to take my daughter for all her dentist needs. They are very gentle and kind,…read moreand always try to accommodate with children needs. Their office is also very kid friendly with lots of toys for kids to play with before their appointment to help ease any anxiety. Would highly recommend them to anyone who has kids and needs a dental place to take them to.