Everyone is welcoming and pleasant. I especially enjoy Dr. O as he is very friendly, knowledgeable,…read morepatient and explains things thoroughly. Four stars because my first visit was with Dr. Gupta. I was the first appointment of the day and I arrived early for my appointment time. I waited over 30 minutes past my appointment time and finally requested to be rescheduled. The front staff was very nice and went to the back to inform Dr. Gupta of my request. I was then placed in a room. When Dr. Gupta came in to see me I felt she was rushing through the exam. After the exam she asked multiple times about applying for their financing options. My agenda for the appointment was to have a cleaning and to compare Dr. Gupta's recommended treatment plan to a treatment plan that I had received from another dentist. After multiple "no" responses to Dr. Gupta, I was told that I needed to schedule to come back for a cleaning. The appointment scheduled for that day was for an exam and cleaning. After background conversations, Dr. O volunteered to do my cleaning himself. The cleaning was the best I have had in years! I was very happy with Dr. O and I scheduled to have my treatment plan completed by him. I highly recommend Dr. O at Lancaster Family Smiles!

**Attention Consumers:** The billing practices at this office warrant caution. In September 2024, I…read moreunderwent a procedure and was informed by the dentist that my insurance would not cover the cost. However, it later became apparent that the procedure was, in fact, covered. Several months have passed, and I have yet to receive reimbursement from the office. If there is a willingness to misrepresent insurance coverage, one must question the accuracy of other information provided. I recommend seeking a second opinion or considering this dental office only as a last resort.t--if at all.

Dr. Patel and her team here are always so great with my family and I. We love that we are all able…read moreto be seen in the same office by the same provider. We've never seen an unfriendly face or had a bad interaction, they're always so positive and kind. we've been coming here since we moved to Texas 4 years ago and even though we now live almost an hour away we choose to travel to see them instead of finding a new provider because the level of care is unmatched! They have two televisions in every room, one on the ceiling and one on the wall in front of you, toys for the kids in the lobby, and the cutest picture wall.

Making an appointment was easy and convenient. The wait time was zero for me because as soon as I…read morewalked in I was lead into a comfortable room. My x rays were easy and stress free. The dentist was very reassuring and informative. The financial consultant explained and broke down costs down well with a kind manner. The hygienist and everyone that assisted lead me through everything and kept me at ease during everything from X-rays to fillings. Nothing felt rushed. Nothing felt uncomfortable. My teeth look and feel great. It almost felt like a spa treatment. I got a regular cleaning with some fillings and a night guard measuring. They offer payment plans like most places. They didn't pressure, push or try to sell me anything I didn't need and I had to hold of on invisilign which they completely understood. I paid $1,300 without insurance. Although it felt like a luxury I was lucky enough to have the money for, I will say it was well worth it for the care I received. I would definitely recommend this place.

I'm so disappointed I went in got a bridge I told the dentist at the time that it was not snug…read moreenough that I felt like it. My teeth was not snug now I had got a bridge replacement so I had one 15 years prior to the replacement the dentist at the time told me that he had to make sure he had a space in it, etc. so I have noticed that my teeth are separating. I am getting a gap and I am disgusted. I am angry. I have never had braces in my life. I'm 33 years old. I do not have bone loss so I don't understand why my teeth are separating when I went side started separating the dentist said that maybe it was a he thought it was plugged that created is separating because I don't have a cavity. I didn't have a cavity between it and that didn't make sense to me at all, but I was like OK and a but now I noticed that my two front teeth is getting a gap in them so I just have to leave this comment here because I know in my heart is the bridge and now I'm gonna have to have more work done to my teeth but what I'm gonna do is let them put this implant that I was told originally when I got a tooth pulled that I able to get the implant put in the same day that was a lie so I'm waiting for them to put the implant in my mouth and if I have to get braces or anything else, I'm going to a different dentist office because I did not have any spaces in my teeth and that was the whole point of me getting a bridge to keep my teeth from separating

5 stars for the hospitality this team provides. i think they do go above an beyond for me, the…read morenurses are kind, and Lesly and Daniela go above and beyond to take care of any questions asked.

Cautious...when going here. I have had a dentist in nort…read moredallas for several years...so i i wanted to try a dentist closer to home. All i wanted was my teeth cleaned like i do 2 times a year I went here and after pre exam. They doctor wanted to replace to of my caps at a $1100.00 fee and sent to another specialist for something else....i went back to Dentist in north dallas and had my cleaning and i was good for another 6 months ....scared to go back

From the owner: At Signature Smile, we strongly believe that health and beauty derives from a positive outlook on…read morelife, and this begins with a smile. Beautiful teeth are a result of not just stringent hygiene, but also, an active and nutritious lifestyle. We stress the importance of diet, exercise, and sleep, as well as dental hygiene for the entire family.

My 2 sons (11, 8) and I made appointments here for xrays and consult. I did have a bit of a wait in…read morethe lobby, but it was Saturday and lots of other people were already there, so no biggie. We get back and they quickly got all 3 of our x rays done and got all 3 of us to rooms. My 8 year old is a very nervous kid and was pretty scared to even be there, Dr Patel was so friendly and kind and made him feel at ease. Dr. Patel was amazing as was all the other staff members there. I would recommend anyone looking for a dentist to pay them a visit.

Family first time using them to do a basic cleaning but the dentist didn't do any scaling (scraping…read moreoff the plague) of our teeth. He just looked at the X-rays and the physical teeth. I got my teeth polished with paste and water getting splashed on my face. This was not the correct process for cleaning teeth when Teeth haven't been cleaned in 6 or more months. I don't recommend making this your family dental office.

Had the most amazing experience today lovely employees and wonder place to take the kids to get…read moretheir dental check out.

Recently moved to the area, and was looking for something local and reliable (I was about to…read morereplace my dentist of 12 years). So I did my research, and in my opinion, they came in top. Very nice place, and very friendly staff. I highly recommend it.

Esta clínica es la mejor a la que he podido ir en mis 15 años que llevo aquí en los estados,…read moreservicio al cliente, amabilidad, la paciencia del Doctor es increíble y trabaja excelente! Estoy feliz y los recomiendo al 100% y todos son bilingües

Excellent customer service! Literally had to ask the captioning why she was sooooo cheerful the…read morehygienist are kind and soft spoken. The staff remembers their last conversation with you from six months agoThe doctor is thorough and only recommends treatments that are absolutely necessary. The office decor is bright and neutral palette to help patients remain calm during procedures. We've done routine, Invisalign, whiting- oh my!; with all desired results achieved! We're been patients for four years since the office opened and highly recommend!

Love the staff and doctor at Pearson Family Dental. They are all very friendly and compassionate…read moreand do amazing work!

I'm really picky about dentists due to some filling in cavities that didn't need to be filled but…read moreDr. Pearson was really through and even helped my tooth adjustment. She explained to me what was going on and even her tech was super informative and nice! By far the best dentist office I've been too.

I called for a cleaning appointment and the receptionist put me on a hold that seemed kind of long…read more Then surprise! There was a cancellation and she could get me in that day! The dental hygienist was friendly, professional, and proficient. She took great care to make sure I was comfortable and was very patient with my needing frequent breaks, so a special thank you to Amanda! Dr. Schooner performed my post-cleaning exam and was relaxed, quick, and friendly. I also didn't wait very long past my appointment time. The appointment lasted about 1hr 15min or so, which actually isn't bad at all, considering I hadn't had a cleaning in 4 years, and that it was my first time at his practice so X-rays also had to be done. Overall I appreciate how they made an unpleasantness that is a dental appointment as painless as possible. I will definitely be using them for my primary dental care moving forward.

I've been seeing Dr. Schoonover for about 5 years. Since day 1 to present Dr. Schoonover and his…read moreteam, Melissa and Amber at the front desk, Amanda the hygienist and Elena his dental assistant have all had wonderful attitudes and the experience and service have been amazing. They try to work with you to get you scheduled in a timely manner. They are on time for scheduled appointments. No unnecessary waiting or delays. They've even worked outside their schedule at times to be accommodating. Thank you to the entire staff.