Fast, Friendly and knowledgeable. Limited wait time in the waiting area and in the back.read more

Family first time using them to do a basic cleaning but the dentist didn't do any scaling (scraping…read moreoff the plague) of our teeth. He just looked at the X-rays and the physical teeth. I got my teeth polished with paste and water getting splashed on my face. This was not the correct process for cleaning teeth when Teeth haven't been cleaned in 6 or more months. I don't recommend making this your family dental office.

Greeted warmly, courteous, professional expertise in all areas, and timely precision in a pleasant…read moreatmosphere. I strongly recommend

Top notch in every way. Nothing falls short in this office. Best cleaning! Best dentist! Best…read morestaff! All excellent in every way. I am usually apprehensive in the dentist office, but not here. I wish I had found Dr. Nickerson long ago.

I called this dental office ahead of time to verify that they accepted my dental insurance, and I…read morewas told they did. Based on that information, I scheduled appointments for myself and my children. The staff was friendly, and I have no complaints about the care or customer service during our visits. However, after our appointments, I received an unexpectedly large bill. I was confused because we had only received our routine annual cleanings, which I believed were covered by my insurance. When I called the office to ask about the charges, I was told that although they accepted my insurance, they were actually out of network, which meant my insurance covered only a small portion of the cost. I explained that this was never disclosed to me before our appointments. Had I been told the office was out of network, I would have chosen an in-network provider and avoided these unexpected expenses. The representative insisted that they always inform patients of their network status and said I was responsible for the bill. Unfortunately, that was not my experience. I was never told the office was out of network, and I feel this situation could have been completely avoided with clear communication. Instead, I was left with a significant bill that has created a real financial hardship for my family. What is especially disappointing is that it feels like collecting payment mattered more than making sure patients fully understood the financial consequences of their care. Unexpected medical and dental bills can force families to make impossible choices about paying for basic necessities, and that is something no patient should face because important insurance information wasn't clearly disclosed upfront. Patients deserve honesty and transparency so they can make informed decisions before receiving treatment.

Fantastic. Great dentists. Explained things for me. I'm 87 and liked the explanations of what is…read moreneeded, and what is done. And what can be "postponed" for a while. And the potential danger. Fantastic staff. Competent. Prices reasonable. My only complaint is: Credit cards 3.5% surcharge. I don't normally carry a check book. And certainly not a lot of cash. So when time to pay. I had to ask my wife for help. And between the two of us, were barely able to pay what they asked. (Obviously, the estimate of what insurance won't pay.) This is asking me to carry a large amount of cash. So I suppose it's just something I will have to figure out for myself.

Nothing like showing up for my cleaning to only learn that they no longer accept my insurance. On…read moretop of that they try to collect money from me for a crown several months ago that the insurance quote no longer covers. So they want to charge me 170 for a cleaning that was once free. Oh well, that's Health Care in America. Thanks Oak Cliff Dental.

I had such an amazing experience. I hate going to the dentist, but Dr. Farkhanda was so amazing and…read morecourteous. Additionally, Steven and Yazmin were so sweet and got all of my stuff figured out when I couldn't figure out my paperwork. Nat cleaned my teeth! Please make sure you get Nat to do your cleaning if you go. i have sensitive teeth and I did not experience any pain because of him. Also, Shelly took my impressions and it was the most comfortable experience ever. She was incredibly personable too. I have never enjoyed going to the dentist before, but this was such a great experience that I might actually do my second cleaning this year instead of procrastinating. Thank you Oak Cliff!

Dr. Patel and her team here are always so great with my family and I. We love that we are all able…read moreto be seen in the same office by the same provider. We've never seen an unfriendly face or had a bad interaction, they're always so positive and kind. we've been coming here since we moved to Texas 4 years ago and even though we now live almost an hour away we choose to travel to see them instead of finding a new provider because the level of care is unmatched! They have two televisions in every room, one on the ceiling and one on the wall in front of you, toys for the kids in the lobby, and the cutest picture wall.

Making an appointment was easy and convenient. The wait time was zero for me because as soon as I…read morewalked in I was lead into a comfortable room. My x rays were easy and stress free. The dentist was very reassuring and informative. The financial consultant explained and broke down costs down well with a kind manner. The hygienist and everyone that assisted lead me through everything and kept me at ease during everything from X-rays to fillings. Nothing felt rushed. Nothing felt uncomfortable. My teeth look and feel great. It almost felt like a spa treatment. I got a regular cleaning with some fillings and a night guard measuring. They offer payment plans like most places. They didn't pressure, push or try to sell me anything I didn't need and I had to hold of on invisilign which they completely understood. I paid $1,300 without insurance. Although it felt like a luxury I was lucky enough to have the money for, I will say it was well worth it for the care I received. I would definitely recommend this place.

Dr. Seidler & his staff are amazing. A friend who has been going to him over 20 years recommended…read morehim to me 2 years ago and I will not go to another dentist as long as his practice is open. I feel comfortable & calm while there.

Dr. Seidler is an awesome dentist and runs a great dental practice. Front office staff is friendly…read moreand helpful and works to accommodate my schedule. Carolina is absolutely the best dental hygienist. She works really hard to make you sure you understand how to take better care of your teeth without being judgmental. She truly cares about the health of your teeth and gets excited when she sees improvement.

I am so impressed with the staff at Ovilla Family Dentistry. I had a few crowns that took multiple…read morevisits. I appreciated that I always had the same dental hygienist in addition to the same doctor during the process. The level of professionalism is exceptional. The facility is very clean, the staff is friendly and the equipment is state of the art. I appreciate that they participate in volunteering their time providing dental services in countries that do not have the level of care we have in the United States.

I am extremely upset with my experience at Ovilla Family Dentistry…read more On August 14th, I called Ovilla Family Dentistry to make an initial appointment for a cleaning and possible cavity to be filled. I spoke to Candace and asked if they accepted Cigna and she responded saying they do accept Cigna if it's a PPO plan (Which mine is. Also, I would like to add this is my first time using my dental insurance this year and my first year having Cigna for my dental insurance). Everything was great I scheduled the appointment for the following Friday at 10am. I arrived to my appointment 12 minutes late and the staff was understanding of my situation (my daughter woke up sick). Amanda asked for my ID and insurance card and then I waited a few minutes and was sent back to get my cleaning. The cleaning was awesome- probably the best cleaning I've had in awhile. The doctor informed me I had a significantly large cavity on my 2nd to last molar on the top left side, which she recommended I took care of immediately to avoid a root canal, cause it was that bad. I went to the front to check out and Candace printed off a sheet explaining how much my two cavities would be to fill. She said I had to pay a $100 insurance deductible and when I asked why it was so high she said that's just insurance... so with this being a new plan that I haven't used and being told they accepted my insurance, I just thought my insurance was crappy... fast forward to this past Tuesday, August 27th, after getting a very large cavity filled I went to the front to pay and was told my total was $301 (an extra $100 went toward some kinda lining they put around my root to avoid a root canal-- *$301 for 1 cavity*). I paid and scheduled my next appointment for the other cavity to be filled. Later on that night I looked at my Cigna app and said the EOB said they were indeed out of network. SO SO SO MISLEADING and wrong! When I called today, August 28th, to talk to Candace about the situation she said they record all their phone calls and she went back to listen to the 7 minute initial conversation and said you didn't ask if we were in network, you asked it we accepted Cigna (what is the difference?!) and I replied with yes we accept Cigna PPO plans. At that point I was so highly upset because she confirmed with me that she did in fact say they accepted Cigna PPO plans and had me under the impression I was being charge the in network percentage. If they were out of network her correct response should have been we accept Cigna but are not in network. From the time I scheduled, to arriving at my appointment and handing over my insurance card, to checking out, not once was I told they were out of network! That should have been explained. Insurance deductibles are confusing and insurance verification being one of her jobs should have been conveyed better. I would have gone elsewhere had I known on the initial conversation that Cigna wasn't in network, it would have been absurd for me to go somewhere not in network when A TON of dentistry's near me accept my PPO plan. I feel she didn't relay that I wasn't in network because I would have never gone or had any work done in the first place and that would have been business lost. With all this being said beware and know your deductibles before you go anywhere! I have reached out to our local news station to see what can be done about this situation as well. This is wrong.

Whew, there are so many great things I can say about this place. I first wanted to come to a Black…read moreDentist but in return, I found a forever dentist. My teeth care was not the best and I have had some crappy dentist in the past, but Dr. BROWN revamped my mouth completely! She has great support staff and hygienist that make coming into the office fun and easy. One of the best experiences I've had was being pregnant and the staff being gentle with me. 10/10 will always recommend this place.

I moved to Texas from Michigan and I was in need of a good dentist. I tried a a few places over the…read moreyears and I found my home! Dr. Brown and her staff are great! It is a very comfortable environment, great music while you wait, and they do a great job on my teeth! I have not had any issues since I started going to Fresh Denistry by CanDDS. I would highly recommend.