Most of the one star reviews seem to be when folks come in on the rare occasion that there's not enough staff. Every time I've come here, both during season and off-season, weekdays and weekends, and morning and afternoons, it has always been well staffed and efficient. Plenty of pumps. Hot food and packaged goods. Clean restrooms. Self check out and cashiers. read more

I love this place. I used to go to Wawa but won't go to another one. I love Royal Farms much more . The one at 108 Jackson Creek Road Grasonville Maryland is amazing . The store is very clean , the staff is kind and the manager Bill was wonderful. I have a disability and he took 15 minutes to help me and make sure me and my son were taken care of. No Wawa would ever do that . Love this place would give ten stars if possible . Thank you Joe B read more

Bathroom was clean but no soap was in the dispensers. Makes me wonder how the employees wash their dirty hands. Yuck

Stopped at Royal Farms on the way home from the beach. Ordered a chicken tender meal, a sandwich and a second order of potato wedges. When they called my number i went to pick up my food, the second order of wedges was not with the order. I asked about the missing wedges, was told they put them in chicken tender meal box with the other wedges. We are in 2 separate cars, now i have to divide the wedges. When i go to McDonald's and order 2 small fries they don't put them all in 1 large fry container. Serve the orders the way they are placed! read more

Chicken took 15 mins after the guy at the counter told me 4 min. It was greasy and the breading was falling off. My Mac was cold in the middle. The potatoes were also a greasy mess. Not impressed by their "world famous chicken " read more

We were coming back from a day in St. Michaels and we were hungry/thirsty. We could not have asked for a better place to satisfy all of our various hungers and needs than Royal Farms. There were 8 of us crammed into one van - most of us got the chicken tenders which were AWESOME!!!! I feel weird reviewing food from a gas station but, seriously, the chicken tenders are so juicy, flavorful and crispy on the outside - definitely worth driving for! The spicy chicken tenders deliver some serious tang and heat - a little dangerous as you start over the Chesapeake Bay Bridge - but those who got them LOVED them too. Honestly, you can get fancier chicken at fancier restaurants but why would you? These tenders were great. In fact, I am craving them right now!!! read more

Amazing one stop shop. Royal Farms fried chicken is off the hook. They have everything you need while traveling down South. Stop in, you won't be disappointed read more

Employees smoke more than they work. The employee smoke area is by the rear sign that says no smoking within 25 feet! Never anyone behind counter to assist with purchases. Inside and outside of store is consistently dirty looking. Food is sub par, chicken is usually old n cold. The should take a lesson from Wawa. read more

Do NOT use the air machine for your tires. It lets the air out instead of filling them! (And yes, I know how to use this type of machine) It's a free machine but does not work properly. Lady inside the RoFo claims the machine was serviced three days ago and "this has never happened before." The very nice tow truck guy who came & refilled my tire claims he gets tons of business because of this machine. (People stop to add air, only to have their tire flattened!) read more

Even less impressed than my last trip here. ALL registers are now self checkout, and they only have one (of 3) open. The person monitoring is less than helpful, watching you as if you were a criminal intent on armed robbery. Customer Service is no longer important to this (or many other) business. At least you can pour and fix your own coffee again. read more

Okay. Being told that chicken strips are not made for 3 hours is just questionable. So he says "it was made 1/2 an hour" ago. Dare I get them. I use to Like RF, once in a great while getting the strips. So I got them, ate 2 and the next day woke up in horrible pain. Food poisoning. So now no more RoFo. But probably a good thing. read more

This place sucks. Why is it that they only have one decaffeinated coffee dispenser and several times it is broken. They seem to be out of items way to much. read more

What's with all the negative comments about this place? 1st, when I review- I am review about Food,Drink and politeness of staff. Visiting from Cali, I had been wanting to try that special never frozen Chicken that my Bro David always talked about and it was delicious! They also had these small chocolate donuts in a small bag that were very tasty. I forgot the name but these small bagged chips came in many flavors and were great(Even Crab flavored). By the way- bathrooms were pretty clean too. read more

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This location is conveniently before the Bay bridge, after leaving Ocean City. The bathrooms are clean. The employees are nice. When I was fishing for change in my purse, the cashier gave me the coins to make up the difference. read more

Road trip pit stop. Time to visit the loo and grab some eats for the rest of the trip. I enter the store. Checkout line 7 deep. One checkout open. I hit the head. The line is still long. I hit the road. I walked in as a consumer and walked out empty handed. Yeah, I'm sorry too. I like RoFo. read more

Always fresh, never frozen fried chicken!!!!!!! World famous and delicious. It is definitely a must-stop pit stop before a long journey home from the beach. You can grab some chicken and coffee right before you cross one of the scariest bridges in America. Thank you, Royal Farms! read more

My family comes to Royal Farms every time we visit the beach. Generally, the service is good. However, today (10/3/21 5:30pm) I got chicken and needed ketchup. There was no ketchup on the condiment station ... I ask one of the young cooks for ketchup and he said ask the cashier for ketchup and ran to the back .. The cashier was very busy. This previously happened to me and I know the extra ketchup is in the cabinet below the condiment station .. That said I filled the ketchup container myself .. I highly recommend a huddle with your teammates focused on how to increase teamwork.. Anyone can take care of a customer no matter the area. read more

Most disgusting Royal Farms I've ever been to! Trash cans overflowing everywhere outside, mens bathroom looks like it hasnt been cleaned in weeks. Floors look like they've never been cleaned since opening. read more

This place SUCKS!! Last time i came they had one person in the whole store behind the deli. obviously she was frustrated. what moron thought the self register would be good in a "convenience" store? They never work and they dont take my money. Today i was standing in line to pay for a soda and the cashier (on her phone) told be to use the self register and of course wouldnt take the cash i had and of course the lady went to the self register i had just used and my soda was still on the queue. She offered to pay which was nice but seriously can you train your people to actually be customer service instead of just being on their phone? seriously the worst royal farms i have ever seen in my life. read more

Bathrooms were disgusting... Smelled nasty. The "high tech" automatic sinks didn't work. Felt gross after being in there read more

Royal Farms - Getting gas and blowing up bathrooms - Gas Stations Near Me - Grasonville, Maryland

Came here because they have the Tesla Superchargers which is perfect on my trip from Delaware to Washington DC. When in to get a snack and soda and go to the bathroom and felt that may have been the dirtiest Royal Farms I've been in ever. Stinky bathrooms, no napkins in dispenser, not an inviting place at all. Hope they get it together before the Wawa opens up down the road. read more

Royal Farms - Tesla Charging Stations :-) - Gas Stations Near Me - Grasonville, Maryland

I am always so hungry being we are on the water. And Royal Farms is the closest and every time I buy something knowing Ill regret it - I once again buy out of desperation and spit it back out. The biscuits even the croissants you could throw them at a window and brake it. Chicken. Just too much bad to type. Also, staff - they are miserable. Maybe thats the problem. read more

Air machine LET the air out of my tire. No manager on site , waiting for roadside assistance!!!

I waited 20 minutes for one thing of fries that I never got! Slow service, I even payed for them.

Free air is great, but doesn't do you any good when the air machine is ALWAYS BROKEN! This seems to be a trend with RoFo.

I hate old cold as* chicken and fake mashed potatoes, but they serve it here. Don't let em give ya the chicken from the bucket on the counter, it has no heating element and it cold and dried out. Instead, make em give you chicken from the hot holder behind the counter, they tried to play this trick on me and I had to take my chicken back and complain. read more

Royal Farms - Old cold as* dry chicken - Gas Stations Near Me - Grasonville, Maryland

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serving a chicken not cooking properly in their sandwich make me sick who ever is on charge they need to re training their cooks to make sure they follow cooking procedures. read more

Brand new location yet very bad run store. There's 5 Royal Farms on my way to work and this is my least favorite one. There's no trash cans most of the time because of the high winds in the area, but when there is trash cans by the pumps they're often over full and stink.. The air for tire machine is always broken. The bathrooms stink to the point of hazardous because of the low water usage. The microwave food is bland and the chicken sits so long it's soggy. The scrapple has so much fillers it's soggy and under-cooked. The staff is lackadaisical and has no motivation to improve the store. There's a Wawa being built down the road. That will probably be the best place to stop in the area. read more

Can we give negative stars? Negative 5+. It is 95 degrees outside. No tea made, no ice in the machines slushie Machine just spits out liquid. The store for being new is absolutely filthy. When asked if they were going to make tea the employer said does it look like it? Fail. Epic fail! Won't see me here again read more

My Husband and I stopped by today on our way home from an out of town trip. We were tired and a bit cranky but John took great care of us. We almost forgot we were at a gas station. You don't get customer service like that anymore! read more

The chicken chesapeake sandwich is pretty good. I got the dark meat. Watch out for the gristle, it is hand picked chicken. The restrooms are usually smelly. read more

I love fried chicken and chicken gravy. Today was not good. Apparently royal farms is not serving chicken gravy; they are serving country gravy in their mashed potatoes. The chicken thighs were dry and over fried. I will not return except for putting air in my tires and portable air tank. The picture of mashed potatoes and gravy should be changed! read more

Nice, big location. It has a lot of gas pumps, so you never have to wait in line. Very well laid out store inside with a lot of space. The tire air pump is brand new and very modern. Great place. Even the stone work on the pillars is attractive. read more