We've been working with, Lewie running a new sink and relocating drains and water lines in our downstairs bathroom. Lewie has been great, he's responsive and professional, his work looks great, he's on time, and he gives you that sense of confidence that you want to have before you watch someone rip into your house. We did require a permit and inspection for this work, Lewie coordinated everything with the County on that end and kept us in the loop, communication has been outstanding. The pricing Royal Flush gave me for the job seemed reasonable and now that I see all the hard work and time required to get things done I'm very comfortable with them and will be happy to call Lewie & Royal Flush again as we get into the other parts of the house. I'll update again once the work is done to let you know how the finish plumbing looks. read more

I'm going start off w/ the same advice they gave me(as he walked out the door).; Next time, hire a handy man!! 193$ for a leaky sink. They actually have the balls to charge you a "trip charge". WHAT!!! I'm supposed to bring the leaky sink to them?!?!! Once he made the comment about how nice my condo was.... I knew I was in for a gouging. It's inevitable w/ these ppl. So in part; NEXT TIME HIRE A HANDYMAN!!and have a crappy place! read more

These guys are on the ball. I bought a home and even though my hot water heater passed home inspection there was a serious issue after we took possession of the property. They were on-time, super-fast, cost competitive and did an outstanding job. I would highly recommend them for any plumbing needs. Moving is never easy. Throw a hot water heater disaster in the middle to stress everyone out. These guys made it easy for everyone. Lewie Valentine took care and there was not a scratch on the floor or wall moving units in or out. Thank you. Wayne & Dawn Wilkinson. read more

Set appointment up for Friday afternoon and he canceled at the last minute and didn't suggest a different time he could make it. When pressed as to when he could make it he said maybe Tues which is 4 days later. Really Maybe Tuesday? Obviously reliability is not a priority. If they can't show up on time what good are they? read more

Neil (owner) and I think Don (plumber) were totally awesome when I called in a panic from the mainland about my rental unit needing a new hot water heater. The quote from property management was over $1300!!! They got it done quickly for a much more reasonable price, and removed the old one, too. I had to get in touch with the tenant myself, and had temporary credit card issues, (I'd been hacked) and Neil worked with me to get it done. So thankful I found some people with real Aloha when I needed it. read more

I realize that the plumber might have been under a little stress, but they shouldn't be impatient with a potential customer. Especially when the customer tried to explain the scenario to the plumber while the customer is working at the same time. Probably decent service, but poor customer relations. read more

I called this company on Monday, got a good quote from Neal & set up an appointment for Wednesday. Ron came to our condo & installed a new water heater & hauled away the old, rusty one. He was very thorough & changed all the hoses in order to prevent leakage. Ron is definitely an asset to the company. read more

Called around 9am and got no answer. 24 hr is not true. Will never call them again read more

The best plumber in town! Neil and his guy Lewie really helped me out replacing a kitchen faucet that leaked and then another time when I had a major leak and flooded out. They are friendly, helpful and very professional. All work was done in a timely manner and they are also affordable as far as plumbers go. For services he didn't provide when I had the flood he helped me find an extractor. Would only use them! read more

Called them for a annoying toilet noise and they didn't even call back to let me know they couldn't do the job. I would have appreciated a call back at least so I didn't have to wait and move on. Not a business whose on top of calls when needed. read more

Very happy! Lewie responded fast and replaced my hot water heater for a reasonable price. Would use him again.

Called Neil late in the day because our water pressure had dropped to almost non-existent. He was running an errand and had no tools with him but said he could stop by anyway to see what the problem was. Not to long after he was there to investigate the problem. He quickly found the culprit and fixed it with the tools we had at our house. Based on our experience we highly recommend Royal Flush Plumbing! read more

Amazing, quick, reliable service! I'm visiting my daughter on the mainland and learned that a pipe bust outside my home in Kona. I searched Yelp and found Neil with extended phone hours. I called him and he was at the house first thing the next day, did the repairs and made another stop on Saturday just to make sure all was well. He took payment by phone and was extremely professional. I would recommend Royal Flush again and again! read more

I was GREATLY impressed with ROYAL FLUSH PLUMBING. This company deserves a 10 star rating. I'm a retired Fire Captain (USAR, HAZ-MAT) 27yrs with Kern Co. Fire Dept., in Bakersfield , Ca. Also 6 1/2 yrs with Chicago Fire as a Truckee. I called several companies for solar hot water and only 2 returned my call. Neal the owner came out and presented a bid and explained everything about solar hot water. The bid he gave was very acceptable. The service was OUTSTANDING, he said his guys would be there by 8 am and they were there at 7:40am. They went right to work, explained what was going to take place and started the job. They worked very efficiently and quietly. The electrician arrived and introduce himself and went right to work. They worked all day and didn't take a lunch break. The job was completed that afternoon, everything was cleaned up, the owner Neal came and inspected the job, walked me and my wife through the operation & explained the whole system, and the warranty. Neal even stayed after the system was up and running to make sure the temp to my satisfaction was reach. I just moved to Waikoloa Village 12 days ago. There was no pressure tactics or anything just right to the point and the decision is yours. Now that is QUALITY SERVICE. This is how a business should be run. My advice is if you have any plumbing or water issues CALL " ROYAL FLUSH PLUMBING". You will be very SATISFIED. For all my plumbing needs Neal is the man. read more

our water heater died in the middle of the night. I called Neil first thing in the morning and he had Louie out the same afternoon. He came to the door to introduce himself and shook my hand. I showed him where the heater was and he immediately began his work. Within an hour I had hot water! He was kind enough to come in and check various faucets to make sure it was all working properly, then shook my hand again and thanked me for the business. This is a 5 STAR company! Anyone looking for a plumber, please call them. You will NOT be disappointed! read more

We had an urgent situation with the sound of water running and unable to locate the source. We called Neil from Royal Flush Plumbing. Within an hour Neil was in our driveway ready to address the problem. We could not have been happier with his prompt attention, skill and professionalism. If we have issues requiring a plumber in the future, we will call Neil. read more