They did an excellent job for a reasonable price. Great service and communication. Highly recommended.

Honestly? One of the best companies and install crews I've ever worked with on the island. The build quality wildly exceeded my expectations. If I could hire them to fix my gutters next I would, they'd probably be great at that too. Mahalo!!! read more

HIGHLY RECOMMENDED!!!! Everyone on your whole team is amazing, all the crew that showed up at the house and Beth and Bree too. Appreciated the extra care and the respect all of them give us as if it was their own home. That is truly hard to find amazing people like this. We got an 80 gallon tank with panels installed on roof. They removed old water heater too, hot water now is 10x quicker then before. They arrived on time, got it finished in a timely manner, cleaned up and left it better then when they started. read more

Hawaiian Solar is amazing. One of the best experiences I've had with a Big Island company. We had a new hot water tank, solar hot water panels and solar hot water for our pool installed. They showed up when they say they would, completed the job as bid and in a timely fashion,, were respectful, professional, worked the entire time and treated our home and yard like it was their own. Beth, the manager, was a joy...always happy and accommodating and I could feel the smile thru the phone. The rest of the office staff and all the field workers were great as well. I would highly recommend Hawaiian Solar...you can't go wrong with this company read more

I am deeply grateful for this company's respectful attitude and aloha spirit towards its customers. Two separate components in our solar hot water heater systems failed (factory defect), and additionally, an issue arose associated with installation timing, that required replacement of our roof (not company fault). The company had, at all times, done a good job it was just spectacularly bad luck --- for us, **and** for Hawaiian Solar and Plumbing. Nevertheless, Hawaiian Solar and Plumbing never had an attitude, never got snarky or critical --- they just replaced the defective components, and worked with us while we repaired our roof. And they were incredibly kind and pleasant the whole time. As customers, we only have super positive things to say about them, and we strongly recommend them to any Hawaiian homeowners wanting to install hot water systems in their homes. Hawaiian Solar and Plumbing do a great job, they are fast, punctual, incredibly clean on the job, informative, and they are really easy to work with. And, as mentioned a second ago, they totally support their work-product. Why can't every vendor be like these guys? read more

We having leaking issue so many time from this company . When they replaced it panel all should be new but today I called specialist they told me that one is NOT NEW POSSIBLE USED ONE OR OLD ONE . ( which ) is leaking . So they scam ???? Now said no warranty of it . Is that how Solar teq do ? Put old one telling that's new?? And damage house roof ? I am planing contact Investigate by TV company if this is that reason have to take action . read more

They sent a crew of three to install our solar hot water system. They were: friendly, professional and efficient. Diane, who works in the office, coordinated everything and couldn't have been nicer. Ken, the owner, stopped by to "check on things", but it was apparent that he had full confidence in his crew. He was a very interesting man to talk with. This company has been in business a long time; longer than any other solar company, by far. You can't go wrong. read more

At our BI home for only 1 week and eeek, hot water isn't hot and it's a trickle into all sinks/showers!! Hawaiian Solar responded immediately. Once Eric arrived, he was quick to diagnosis blockage in one of the filters and spent time walking my husband through how everything works from outside solar panels into hot water tank into house. We are so appreciative of Hawaiian Solar - we felt well taken care of...like ohana. thank you so much Hawaiian Solar team! read more

We've had them do the hot water solar for both our homes , with the tanks now being ~8 &12 years old . They've worked great, and their service, when needed, has been quick, friendly and excellent over this period read more

We had an excellent experience from A-Z !!! From the very first phone call to the final twist of the tools, every part of our experience with Hawaiian Solar in Kona has been exceptional!! A true pleasure to do business with and a real asset to the Islands! Everyone we encountered was: friendly, professional, and extremely knowledgeable. Every interaction we had, whether it was in-person, on the phone, or by email was handled with excellent customer service. They were always on-time, and any follow-up questions I had were answered quickly. We will absolutely do business with them again in the future and would whole heartedly recommend them to friends & family. Thanks for a great experience Hawaiian Solar! P.S. Even though they're based on the Kona side, they work all over the island. We live near Pahoa, and had an appt in a few days, and had a new Solahart Solar Hot Water Heater on our roof in just a few days. So don't hesitate to give them a call, you'll be glad you did, we're glad we called! P.P.S. UPDATE: We ended up having a few more questions after the installation, and as experienced previously, their follow-up was quick, thorough and a true pleasure to deal with. Thanks again to all the team at Hawaiian Solar an excellent experience from A-Z !!! read more

I'm very handy, but I still had to call Hawaiian Solar because I couldn't figure out how to use the pool solar heating system at the home I rent. They sent out the best of the best, Ken who's the owner and he was an absolute professional! Within minutes we had hot water flowing! I can't thank he and his office staff enough for their responsiveness and dedication to customer service. It's rare to find companies that answer their phone and fulfill a request, especially quickly, here in Kona. Kudos to Ken for assembling such a great team. I will tell everyone I know. read more

The absolute worst customer service. Bought a brand new solar hot water heater 11 months ago. Water heater went out 4 day's ago, called this morning and nobody can come until tomorrow. 5 day's without hot water and nobody to even come and inspect is absolutely ludicrous and not acceptable whatsoever. Many other honest and upstanding companies to do business with on the island and I highly suggest that you choose a different company. Choose wisely folks or you'll be screwed like us unfortunately read more

I randomly walked in their store to ask a question. I walked out with all my questions answered and them assigning a plumber to come within two hours. The previous plumber I was working with was not prompt with responses Which caused me to go in their store in the first place to seek answers. They did this and so much more and assisted me that day. being a manager in the hospitality industry I see a customer service all day and they have genuine and amazing customer service. read more

I chose to own, not lease, solar equipment for my house. That meant I needed a company with the most up-to-date reliable equipment, faultless experienced installation, and thorough knowledge to share freely about rules, regulations, and tax advantages. I found that Hawaiian Solar is up to date on all these important things, and Beth and her crew could not have been a more forthright and helpful guiding me through the process. I highly recommend Hawaiian Solar. My new equipment looks very sharp, saves me a ton of money, and works flawlessly. read more

I had some problems with my hot water heater ( I thought) and spent several days trying to get someone from the company that installed it to talk to me and hopefully resolve the problem, to no avail. Upon the recommendation of a friend, I tried Hawaiian Solar. Wow, what a difference! They answered the phone immediately and tried to assist me in troubleshooting the problem over the phone. When that was unsuccessful, they sent a service man out the same day. He was professional, knowledgeable and quickly discovered my issue. Unfortunately it turned out to be a leak and not the water heater at all. He assisted me in a call to a plumber that handles leaks and made sure all was well before leaving. Will absolutely use them again! read more

There are not many service people that have exceeded my expectations but this company did from the moment I made the call to them and spoke with Terry and then Beth to the service provided by Dane. Fast, efficient and professional! read more

Trust and honesty is important to me. Mel does not pass my test. We just had them do an $8,000 plus job. Mel told me that they would fix and issue with a shower faucet. When I pointed out to them that it needed to be done they told me it was not in the contract and went to contract law. Then did fix the faucet when they came back to fix the blocked lines in the system. I watched them fix it, it took 5 minutes. Everyone has their price, it appears to me that Mel's is 5 minutes on an $8,000 job. Watch your contract - make sure EVERYTHING is written down. 11-9-2017 I have heard from someone in the business that Mel is no longer there. Based on that I would give them more stars. Our system works - Mel was the issue, not the quality of their work. read more

Horrible experience. I've never written a review before but highly recommend you never ever work with this company. They don't send service when it's needed and they don't give any warranty support. The head office staff is horrible in fact the devil. Run, run, run!!! You don't want to make a $$&&&&&& mistake like I did. My friend has them as well and has the same issues. So many other great options out there. These guys will make you lose your mind and/or get a lawyer. read more

Hawiian Solar installed a solar system on our home in Kona and we are extremely happy with their work. They were super knowledgeable on solar systems and went thru the options and answered all of our questions. The installation went smoothly and they were very pleasant to work with. Definitely Five Star Service!!!!!! read more

In my three years of having solar panels for my pool, this is my second repair. The repair took 2 men 1 hour to do - my bill was $2,619.80 and I was charged for 2 men for 4 hours at $232.50 an hour. So for the one hour of work by two men, I was charged $1,800! read more

The installation was fine. The service after was horrible. They are okay as long as you never have a problem or ever have to contact them again. I had to leave four messages and on the fifth call I finally got someone on the phone, she said she got my messages but they weren't going to be in my area for another week. I live in Keauhou. Even though my water heater wasn't working and was leaking all over the place, she said it wasn't worth it for them to come and fix it until their planned trip to my area. I was also responsible for any damages the leaking water caused even though it was still under warranty. read more

This company installed a water heater in such a manner that parts of it obstructed my walkway causing me to bang into it every time I walked by. I called them no less then 10 times to have it fixed. They do not return my calls and have basically blew me off. It would be a very simple fix, but apparently they do not care about their customers. I am very disappointed in this company, they do not take pride in their work. I do not recommend this company to anyone. read more

We worked with Hawaiian Solar for a new Solar Water Heater for our Kona home. Then, we continued to work with them to have our Solar PV Panels installed. And now, we are completing the total Solar experience by getting ready to heat our pool with a Solar Pool Heating Collection system in early 2018. We can say only good things about everyone that we have interacted with throughout our entire experience. Obviously, we would not continue with them if the work and people were not exceptional! Beth, Terry, Art, Ross, Eric, Dane and Mr. Ken Bloom (owner) were all friendly, considerate, conscientious, respectful, prompt, honest, professional...and just good people to get to know. They delivered as promised, showed up when they said they would, finished the jobs very efficiently, communicated thoroughly throughout the projects so we were always informed of what the status was and what to expect. We are over the moon with the service and absolutely ecstatic about our new solar additions. These are the kind of people you hope to work with - they epitomize the Aloha Spirit! If you need anything solar - we highly recommend you give them a call and get the ball rolling. You will have a quote very quickly. If we could give them more stars, they would have them all from us. Mahalo! read more