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    Services - Royal Flush

    Portable toilet services

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    3 years ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (46 reviews)

    We called for service at 630 pm on a Tuesday and had someone to our house by 715. Kriston was…read moreamazing. He was very polite and friendly. He walked us through everything he did. He was efficient and made sure the job got done correctly before leaving and cleaned up very thoroughly. Kriston and his work was definitely a 10/10 and if we ever have a plumbing issue again I'd hope we could request him.

    I just wanna start this review by saying that Devante was our tech and he did Absolutely nothing…read morewrong. He was amazing from start to end. It's really the technician that did the scope with the camera and the manager for not helping correct the situation a few weeks back I had an overflowing clean out valve. Roto-Rooter came by and cleaned it out after they dropped the scope down to determine the issue. The scope technician told my husband that there was a partial blockage and we had anywhere from 3 to 6 months to get it fixed or it would backflow again. Not even a month later we experience the same issue of overflowing clean out pipe. I call Roto-Rooter as they told me we had a six month warranty and if it backed up again, they would come out and snake it again for us for free. Apparently, when they did the original scope and found a partial blockage, it turned out to be a complete broken pipe, and that they pulled the warranty without letting us know. No recipet of this issue was sent or any information of a completely broken pipe was brought to our attention and absolutely no mention of pulling the warranty was talked about. After the technician spoke to the manager, apparently the manager did not approve for the technician to help me clear the issue and that they would have to charge me 500$ to snake the line again even after letting them know I was not made aware that the system was completely blocked... The only solution apparently is to install a $4300 city clean out which may not completely fix the issue. Definitely get a second opinion before you go with this company.

    Royal Flush - portabletoiletservices - Updated June 2026

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