Manager was very accommodating on short notice. We had to switch local hotels due to an all-day…read morepower outage at our original hotel. Room was very clean and nightly rate was very reasonable. Complimentary breakfast as well.

Pleasant staff, hot coffee and hot water for tea waiting in lobby at check in, clean comfortable…read moreroom, delicious breakfast of scrambled eggs, sausage, flour tortillas with extras of cheese and salsa, toast, English muffins, cereal ( Raisin Bran, oatmeal, corn flakes, Cheerios) , waffles, juice, bananas, apples, muffins !! Overall great breakfast Would recommend

We have enjoyed quite a few getaways via Wyndham properties and this was a great stay! Although it…read moreneeds a nice upgrade, it provided everything we needed. The staff went above and beyond, and left us pleasantly surprised and pleased. Even the small touches as the St. Patrick's Day decorations made this place feel like home. The complementary breakfast was great. The hotel was clean. All Wyndham hotels are environmentally friendly yet accommodated to whatever we needed. Most patrons may not enjoy the lack of elevators; however, there are only two floors with minimal stairs. The rooms were quiet and the bed was comfortable. There are so many shops and restaurants within miles of this location. Perfect for laying your head during a New York winter. I would highly recommend staying at this location if you are in Victor, New York.

Clean-yes. Friendly staff-yes. Decent breakfast-yes. Showing its age-yes. Everything was clean…read morebut worn. Carpet showed lots of wear and the bed sagged in the middle. Over all it was quiet so that was good. But the rooms need an overhaul. Rooms have basic cable. My room had a fridge but no coffee maker. Overall it was fine but I will try another hotel next time I'm in town.

Tiffany and Zion truly elevated our stay--they're the kind of staff who make you feel genuinely…read morecared for, not just checked in. It's clear they understand how much great service matters. Brendan (and the rest of the guys) in valet deserve a mention as well--professional, friendly, and consistently helpful. The location is a big reason this is my go-to downtown spot. It's not right on the highway, which keeps things quieter, but you can get anywhere quickly thanks to its easy access to major roads and walkable surroundings. Parking is valet-only at $40 per night. While there are nearby self-park options (not operated by the hotel) the convenience of valet here makes it worth it. As expected with Homewood Suites, the rooms are spacious and thoughtfully equipped. I stayed in a corner suite, and it was impressively large, with tons of windows showcasing city views and western sunsets. The bathroom was a bit on the smaller side but perfectly functional. The bed was comfortable, climate control worked well, and having a ceiling fan in the bedroom was a nice bonus. The living area had plenty of seating, along with a dining table and a full kitchen with a full-size fridge. Soundproofing was solid overall--I'm a light sleeper and had minimal issues with city noise. We did hear some heavy footsteps and door slamming from guests above a few nights, but the hotel addressed it. The hotel also offers a complimentary shuttle within a mile radius--something I didn't use this time but would consider on a future visit. Breakfast was a highlight, with options like burrito and waffle stations. The chia pudding was especially great--and a nice vegan option. Overall, this hotel checks all the boxes for me: affordable, spacious, well-located, and staffed by people who truly make a difference. I'll definitely be back.

Room was ready prior to usual check in time, clean, well stocked with linens and had plenty of…read morespace to spread out and relax. Looks like this hotell went through updating everything in the last few years. Every member of the staff we interacted with was friendly. The complimentary breakfast in the morning had many different selections including cereal, eggs, hash browns, a waffle station, bagels, scones, and even the fixings to make your own breakfast burritos. This hotel is a little hard to find as the road it is on looks more like a driveway, I only mention this to help others find it.

Looked great online. Room seemed ok at first. Electric blinds inop. Must stay down. Shower handle…read morefell off in hand. Veggies under bed from previous guest. Light cover on top of headboard twisted and falling off. Spiders in room to bite you while you sleep. No bed bugs found. All manager could say is sorry.

As we pulled up and noticed the large group of rowdy adults boozing it up on the outside patio…read morewhile their children ran amuck inside I was concerned. Why did I book this hotel for $271, again? So I get it, I have a large family with four children and it is quite a job finding accommodations that supply enough beds for us. Hence why I booked online a month ago. I'm a very thorough individual. However, when I saw the clientele there it scared me. Check in was a breeze and the woman was very kind and accommodating. She answered all of my questions and supplied any additional items(ie, sheets for the sofa bed) that I needed. I wasn't too scared when i saw the room, it seemed clean enough if not a little beat up. Both the front and bathroom doors did not properly close and you really had to pull at them in order to fully open or close. The bathroom contained pump supplies for cleansing, but I never can trust them. There were locks on their holders, but you never know.... The beds were respectable and we were all able to sleep. The gym is open 24 hours, so that's a plus! However, it is a super small gym. Clean, but small. The pool is also rather small. Oh well. What really bothered me was the free breakfast. It contained the usual: bagels, yogurt, and bars. There were also biscuits with SAUSAGE gravy, frittata with cheese and HAM, SAUSAGE links, and overdone cinnamon rolls. Why does every item need to include meat? All people can eat meatless items, but not everyone can eat meat items! I will never understand this concept. Their one saving grace was the pancake maker that fifty billion other consumers waited to use. The children enjoyed those. Overall, way overpriced for what was being offered. As others mentioned, it seemed more like a hangout for locals. The establishment could definitely use some upgrades.

If ever there is a lesson in "you get what you pay for", this is it. If you enjoy the comforts of…read moreyour grandmothers basement - with the dated and worn decor, and the wafting scents of mildew and sorrow - then this hotel is perfect for you. The room has a bed, a TV and a table. The decor has that effortless charm of donated Goodwill furniture and a splash of "we literally gave zero effort" chic. The bathroom reminds me of a time 10 years ago when I bought a remodel how-to book from Home Depot and decided it would be a great idea if I attempted to tile my bathroom. The shower experience can only be described as "psychotic" and "bipolar". The free breakfast is held in what feels like the locker room of a YMCA, complete with mismatching plastic patio furniture and durable turf carpet. The "food" consisted of stale mini muffins, bagels, sour waffles and coffee presumably retrieved from a gas station in the 1970s. The grounds are spacious and meticulously kept to maintain a wild and natural look. The buildings themselves are nestled on top of a few hills overlooking fields of tall grass; which is easily the highlight of the compound. But on the plus side, if you've ever wondered what it might be like to live in North Korea, then this has to be the closest replication in North America. If I came here expecting something more like a summer camp cabin, I would have had a better perspective, so keep that in mind when you read other reviews that inexplicably find this establishment worthy of anything over 2 stars.

This hotel is lovely. It reminds me of summer camp. Everyone is friendly and it is surrounded by…read morebeautiful trees. I have seen multiple deer, birds and even a cute little red fox on the grounds. The pool is amazing with spectacular views. The breakfast can't be beat for the price you are paying for the clean rooms and atmosphere. I wish all hotels could be like this! Not your typical Travelodge.

This place is a dump. We were supposed to have a wedding here last October. Had to cancel because…read morethere was no wedding coordinator as promised, the owner turned the hotel into section 8 housng without our knowledge so we had no place for our guests to stay. Feel found this out by our guests being unable to book a room. No answer. On the phone. no communication. The owner promised a refund and then ghosted us. The owner and the place are disgusting. The owner is very unprofessional and unethical as l deserves a minus 10 review!!!

The place is kind of beat up... but they have a nice bar/restaurant. If you're looking for a really…read morenice place to stay - don't come here. But if you're looking for a place to sleep just to sleep and leave, you can definitely get a room under $100.

Driving through upstate New York on our way to Niagara Falls. We made a pitstop at this travel…read morePlaza. Plenty of parking. Spacious table and seating for dining. You have a choice of Popeyes or Dunkin' Donuts. There is also a market for all your other needs. The restrooms were clean. Mobil gas station on the premises.

I don't know what was going on with this location, but I wasn't a fan. The bathrooms were…read moreincredibly small, and the lines for food and drink were almost out the door. They need way more people working here and should def expand to have more bathrooms.

They are the best. Great service, professional, knowledgeable, friendly and prompt. We always feel…read morecomfortable that our lovely Bindskeid House will be cared for!

House was beautiful, but it was bug infested. They turned…read moreour water off, pretending that it was a plumbing issue when they just didn't want us using the outside water the people who run this place are absolutely pathetic, and I'm pretty sure that whoever actually owns the house would be very very disgruntled if they found out the way it was getting handled. This property management company is trash.