With the new updates. These stops are much nicer and cleaner. The updates in the bathrooms are…read morecool. Soap than water and dryer. Food availability is good. A few options for everyone.

This travel plaza has Starbucks, Shake Shack and Chick-fil-A in it. It's very big and clean. They…read morealso are doing a lot of of this electronic purchasing of food and drink with the screen, cutting down on the personal interaction, but feels like it adds to time quite a bit. So I'd have cash with me in case the screens have a line. The cash didn't have lines at any of the places. The restrooms were clean. Parking easy. Well plowed, which matters this year.

Yesterday this establishment allowed people to gain up on a close friend of mine yesterday to try…read moreto start a fight . I hope management sees this and takes care of the problem because if they don't take care of the problem we will . People from this establishment can laugh and call my bluff but our reputation from Lyell Ave is very well known and the only reason why we weren't there to take care of the problem yesterday is because my homie told me to hold off for now . You don't gang up on people especially 8 to 1 . We will be there next time and this establishment isn't going to like it because there isn't one trucker that will be able to get out due to our cars and we will make this issue as huge as they want it so take care of your problems in your back lot or we will.

All truckers be aware that the management at this establishment has a employee whom works night…read morethat starts problems . explained below : My husband went into this establishment between 9 and 10 pm last night and an employee by the name of Gurgot or go Joe is his nickname had a friend of his come into start problems with my husband. First the guy approached my husbands vehicle noticed he wasn't in the car then went into the truck stop to sexually harass my husband . I believe that my husband spoke to the owner by the name of Breed or Reed about it and she was going to handle it but I wanted to make sure the rest of you truckers are aware because I'm sure my husband isn't the only one . I certainly hope that the truck stop management takes care of this problem promptly because if not the place is going to be facing a sexually harassment lawsuit claim because my husband not only has a retained lawyer out of downtown Rochester NY but recorded everything that was said because in New York you don't need two party consent only one party consent to record and this place is going to be under investigation by the news media reporters from channel 10 .

This travel plaza has gone high-tech. You order food on various kiosks at either Burger King or…read moreDunkin' Donuts. It's also very very clean, which is lovely. Parking was easy, but I do think the parking lot is on the construction part of it was blocked off. This is an easy stop on the Thruway on a very dicey weather day.

This is a great rest stop, with clean bathrooms, water bottle filling station, nursing mothers…read moreroom, some tables inside and outside to eat, a Dunkin, Burger King, and convenience store. There's also a fenced area for dogs.

This is the stop when we're on s trip. I will drive an extra 50 miles passing gas station after gas…read morestation to find a Love's. We get an extra 10 cents off gas with the app. That's part of the appeal. The hot dogs and lemonade is another. The biggest appeal though is i know the bathrooms are going to be big and have plenty of stalls. So if there's a wait, it will be minimal.

Competitive gas prices, clean bathrooms, and lots snack options: Both healthy ones (chilled) and…read moreroom temperature chips, jerky, and candy. There's also a Wendy's on the side, which smelled great, but I can't review it as I didn't try it.

Its smaller than the others, but it's fine with the updated bathrooms, several food vendors. Not…read moretoo shabby, just much smaller than the others alomg the pike

Let's get on the road and see the world …read more If your travels take you to New York. This is the convenient store and fuel station organizer that you will encounter. These are the random locations and stops that an individual will not be charged to stop at. They are organized and well thought out . Are you a truck or a car? They will ship the car one way and trucks another way. Depending on where you are on the thruway dictates how large the inside of the store is . This is happens to be a larger one . The rest rooms are inside of here and are open all hours of the day. During regular hours the fast food places are open. Inside of these rest stops is a smaller type of convenience store for soda, coffee, water, candy or whatever you're seeking . They offer little trinkets for you to purchase too. What's not to love ? Let's get out of the car, find some coffee. Freshen up and get the car some fuel and get back on the road again. Our adventure awaits.

The NYS service areas have been closed and under construction, actually being torn down and rebuilt…read morefor several months. Today we stopped at this newly opened location. It was midday on a Friday. I was totally shocked to see a LONG line for the ladies rest room. The kind of line you'd possibility see at a large sporting event or concert, not at a thruway rest area. Once inside, I saw there were 5 stalls and 3 sinks. I'd estimate the old building had closer to 20 stalls. Move on to the food. There's a Starbucks and a Shake Shake. The line here was longer than the restroom line. Then I noticed there was seating for less than 20 people. I can tell you there were numerous people who were just as unhappy about the situation as me. So, NYS spent millions on these 'improvements'. Makes no sense. 2023-73

This is a review specific for Starbucks. We travelled home…read moreon December 8th and my wife tripped due to a poorly laid carpet at the entrance. This happened right in front of the Starbucks coffee shop sometimes between noon and 2PM. Few tourists came to help, but the girls from Starbucks were particularly nice and offered us free hot chocolate! We were a bit shaken by the accident and a hot drink served with a smile made a difference. Please extend our thanks to the Starbucks team of Sunday afternoon, in addition to our thanks offered in person.

Nice place all new build and bathrooms are clean and updated. Didn't take advantage of any of the…read morerestaurants. Quick bathroom stop. Much nicer than the old rest stops. Will be back eventually!

Nice stop on the NY State thruway. Building is modern with a small kids play area outside, food…read morecourt, restrooms and convenience store inside. Sunoco gas station highway side and EV charge stations in parking area. Restrooms are large; two rows of sinks and stalls with a diaper stations at entrance of both rows. Sinks have soap/water/dryer all in a row. Toilets are low to accommodate smaller humans and hooks are low on the stall door. Facility was clean and well stocked. A bottle filling station is near the restroom entrance as well as family restrooms. An AED is by the store side entrance. Showers are available through the store which sells a variety of drinks, snacks and souveniers. Plenty of seats in the food hall. Panera area has some comfortable seats near a gas fireplace (not operating in July). Dunkin', Popeye's and BK are the other food choices. Large parking area. A local farm had set up a small stand selling fresh produce and prepared items on the sidewalk out front.

This is a basic, no-frills rest stop, southbound on I-390. You've got bathrooms and some vending…read moremachines, and some open grassy areas. Its only notable feature is that it is close to Letchworth, so if you're heading south after visiting the park, it's a good place to stop.

Too slow. Tour group stopped here on way back from Niagara Falls, and they were just not on the…read moreball. BK, Dunkin, & Applegreen. Took 25 minutes just to get a French fry at BK, and 10 minutes to get 2 donuts at Dunkin, and that's with ordering aheadbon both. applegreen is self service, otherwise that probably would been similar.

Cleaner than the last one, the vendors have changed since some earlier reviews. It's now Burger…read moreKing, Dunkin and Mobil with the Applegreen convenience store. There is a pet area here too. This was a quick break for the restroom and then heading onwards. For those who are thinking about staying longer in an RV, the Thruway service plazas have a four hour limit. [Review 1533 of 2024 - 449 in New York - 22556 overall]

A small rest area along NY-104 between Lockport and Rochester. Much history abounds in the area…read moreand there is an historical marker describing past events. Another local attraction is the abundance of cobblestone houses. The Cobblestone House Museum is just down the road from this location. About the rest area - it has no facilities. A porta-potty is located here during warmer months.