We have had exceptional service everytime we have purchased anything from Borrego. The owner has…read morecome out several times to speak with us. Great jewelry store.

AVOID THIS BUSINESS, ESPECIALLY FOR ANY SERVICE. As a first time customer with this establishment,…read moremy experience was unfortunately terrible and I'm writing this as a courteous warning to others who may look to do business here. Upon searching for local establishments and seeing positive reviews and praise for customer service, I wanted to give them a chance. I brought in two watches that needed simple battery replacements, one for my wife and one of my own. Upon bringing the watches in, the lady who assisted me seemed friendly enough. I was informed that they no longer do battery replacements in house and they would need to be sent out. Bit of a surprise but ok, I wasn't in a terrible hurry to get them back and was told it'd be a couple of weeks. I received a call within the allotted time telling me they had come in and were ready to be picked up. I go to the store the very next day to retrieve them, being helped by the same person who took them in originally. My wife's watch was running perfectly fine. Mine however I noticed when handed to me was not running at all. I pointed this out and the lady called over another associate who she claimed was the one responsible for quality checks when items came back in from service. This second lady informed me that it had been running the day before when it was checked in but "sometimes they get sent back with a dead battery" and they would need to send it back. She then took it to their back room (with window facing the showroom so everything is visible where she attempted to open the watch but soon returned saying it was more complicated of a movement than she felt comfortable working with so they would send it back to the repair vendor. Red flags, but I want it fixed. Same drill as previous, they will let me know when it's ready within another couple of weeks. About a week and a half later I get a call that my watch has come back in, but am told it is not working and came back with a note that it needs to be sent in to the manufacturer. After naturally asking some questions so I fully understand what exactly was the issue, the girl on the phone became very easily flustered and VERY defensive. Not the customer service I was expecting. I wasn't being disrespectful in any form, just asking questions trying to understand what situation I was now in with a broken watch that was working perfectly fine when I took it in. I go in a few days later to pick up my watch and ask to speak with a manager so I can voice my concerns and displeasure. I relayed the timeline of events to the manager I spoke with, who retrieved and showed me my watch as it was returned with nothing but a sticky note that said to send it in to the manufacturer. No detail or explanation as to what was now wrong. Upon inspection, the crown no longer worked when trying to set the time and no movement of the hands. I was apologized to by the manager and was told that they would look further into it with their repair vendor to try and find out more info so I'd at least have something to go to the manufacturer with. I was also informed at this time that I would almost certainly be contacted by the owner, Mr. Borrego to discuss the issues with me. It has now been a full two weeks with no contact, so out of sight out of mind. I will never personally step foot into this establishment again and will tell everyone I know to avoid dealing with them as well. It's a shame because it is a nice store, but this type of service is unacceptable. I would warn anyone reading this to never entrust these people with any of your personal or sentimental valuables. Zero accountability and broken trust with the first encounter for a potential long term customer...I'll take my business elsewhere.

I've been a frequent visitor of this store for about 3 years. Super friendly staff. They greet me…read morewhen I come in even if they are busy with other customers. I do my FFL transfers through them, they are always fast...unlike some places that can take 45 min to an hour, I'm usually in and out in 20 min and that's taking the time to chat about "things". Good selection of firearms, gaming systems and TVs as well.

We had a great experience there last week buying our wedding rings. The sales lady was attentive…read moreand listened well to what we were looking for. She took the time to show us some choices we had missed on browsing, and we were so happy with what she showed us. We got gorgeous rings and are so happy with the service and our purchase. We will definitely be back.

Came here for a work party and it was an experience. Its a cute little place with unique decor and…read moreeveryone is so friendly and makes you comfortable. The place is clean and the staff is very knowledgable.

Laura was great when she did my piercings! The shop is well lit, wonderfully decorated, but its the…read morestaff that make this place AMAZING! They're knowledgeable and friendly.

She did a beautiful job reducing a ring my husband got me for Christmas! She also has amazing…read morepieces for sale in her shop. We are going to take two more rings in for fixing. Trust me, you want to take your jewels here!

The store location is very pretty. You can find beautiful instruments inside along with natural…read moremedicines and essential oils. Doug and Shari are very knowledgeable - they can help point you in the right direction.

Very friendly staff. Stopped in with my girlfriend to look at their jewelry, she also found…read moreessential oils she liked. Very cool atmosphere, they mentioned they would be opening a salt room soon which we would like to try.

7 year old got her first earrings. Not a tear, not a wince. Dave is great with everyone.read more

I got my conch pierced by Dave and it was a great experience! He's very friendly and informative…read moreand I felt completely comfortable (until the 0.5 second when the needle went through my ear lol) And I even got a free t-shirt since it was my birthday!! This was my second time getting pierced at the Tattoo Emporium and it's a nice clean place with cool people :)

This is a nice store but looks a little disorganized. They do have a lot of nice outfits and…read morepieces here but don't give a lot in terms of prices. Even the sale prices seem a bit high for what it is. They have all kinds of jewelry, shoes and clothes. The ladies were nice but all their attention was turned to one customer so I didn't get a whole lot in the experience.

If you feel like dropping $70 bucks for a T-shirt bedazzled in plastic gems, this is the place for…read moreyou. The staff is very friendly but not very helpful. The prices are laughable! The store is cluttered and disorganized. The clothes are fashionable if you're trying to relive the 90's or if you're into the country bumpkin look. I once pointed out to the sales clerk that things were really over priced. She responded with "Well everything in here is designer." Designer my a$$. Ed Hardy hasn't been relevant for years.

This is my favorite store in Canyon Lake! It's such a great place to find a gift for family or…read morefriends, and even something fun for myself. Dozens of different vendors under one roof is a smart business; there is so much to see and choose from, and you can tell the creators put their hearts into what they make. The prices are reasonable and in some cases, lower than in other stores that I've seen. I go at least once a month (sometimes more often) to see what news items are out.