I pay $1050 per month for a one bedroom apartment and what I thought was a well maintained fitness…read morecenter. All of the treadmills are out of order or almost out of order. I have told the leasing office about this many times. They don't care. The lady at the first front desk does not know how to smile or greet people with a warm welcome. Not nice people once you sign that lease. Also, they close the pool if it too hot outside...Lol. I am totally serious.

Betsy, Nicole, and Courtney were AMAZING! I needed a place to live in immediately and these ladies…read moredid everything they could to make it happen as fast as possible. They could have just said there was nothing more they could do and leave it at that but they didn't. I know I was a pain in their rear and I felt bad but not once did one of them sound or look upset When I seen them or called. Thank You Ladies my daughter and I are very grateful for all you have done! John M Gesinski

Not a great place to live or a great team that manages the place at all…read more unresponsive & problematic staying - Overpriced for the outdated appliances, carpet & etc .. this isn't where you wanna stay keep looking !

Omg! Such a bad representative! They didn't want to sell at all. We could have gotten the place…read moreimmediately. We came yesterday she bluntly refused to show us the place. Then scheduled it for today. When we got there She was in no mood to show us.My husband had his ID. I had forgotten mine because I have a 2 year old and we are traveling. She could have easily accommodated because we kept saying we will get this place for suWith this price we can easily find something better elsewhere. Her name was Fatima Al hussain. We were short on time and she could easily have gotten done with it. It was a simple showing and we would have agreed on it because we need an apartment on Monday. Thank god we are going for some place else now because of her. Update: We have viewed a lot of apartments without an ID or with just one of us having it. Its just that people can be a bit flexible when they see a prospective buyer. Ms. Tiana most respectfully, we did not need a drink. We needed an apartment. And the representative was just in a hurry to leave at 5:15 pm. Just a lesson for you guys for the future. Treat the customer nicely which doesn't only include offering beverages or candy. Try to be understanding and give them what they want. They will pay to live there not getting it for free.

I love my new townhome! Spacious, updated and quiet. The kitchen is as big as the kitchen I had in…read moremy house. All my neighbors are great! I love the location because it's close to downtown Royal Oak, Ferndale, Birmingham and Detroit.

This place is a joke. Don't move here. Management is terrible. They recently put a padlock on the…read morepool emergency exit so they could track who came in and out with the key fobs. The power went out in the middle of the day and a bunch of people were locked in the gate. On top of that, Midtown Pointe has a severe rat problem. They started to address the problem, however we keep finding dead rats all over the place.

I've lived here going on 2 years now. Nothing but problems since moving in. First from the…read moreadvertised "Gazebo" and "Tennis Court" we tried to locate on day one when me moved in. Next is how poorly they maintain the buildings and the appliances in them. We have submitted 64 (and counting) maintenance requests since moving in 08/2024 and these requests are not as simple as changing a lightbulb. For example, stove overheating, dryer nearly catching fire, water leaking from the ceiling causing it to collapse, windows breaking from simply sliding them shut, about 12 requests for our front door which the door doesn't properly seal closed (since moving in), our AC unit countless times during summer because the walls are so poorly insulated it overworks the AC unit. The list goes on and on... The most recent issue is our bathtub leaking which has been an ongoing issue and we've brought it to the maintenance teams attention weeks ago. They simply came in and painted over the mold and sanitized the molded bathroom floor. We have also discovered a large buildup of mold behind the washer/dryer system. When my Fiancée contacted Trish the property manager she was allegedly very standoffish when my fiancée mentioned the mold around the windows, in the bathroom, behind our washer and dryer, stating that it's mildew without even bothering to look for herself. We're very disappointed with how Monarch handles their maintence here and I am not blaming the maintence guys because they are very kind and I can tell they want to do their jobs but their higher ups will not let them do anything other than put lipstick on a pig.

My partner and I rented a 3 level open bedroom townhouse at the Heights. After a month of headaches…read moregoing from bad to severe debilitating migraines- one night I noticed an egg smell coming from the vent in the kitchen and immediately called the gas company. They came out and said we had a carbon monoxide leak. I have no idea how long this was going on ---but I had mild to moderate symptoms of caborn monoxide poisoning leading up to this and it was effecting EVERYTHING in my life. I was getting sicker and sicker and didnt know why, my mood my concentration at work, my memory. once I knew what was happening, it made sense... those symptoms went away slowly over a month....and I knew there was wasnt going to be anything I could do about it without an instance report. 0/10 would not recommend Management literally did NOTHING when we told them. They didnt offer anything off rent, no paper work, no follow up call. Nothing. and seeing the other reviews here i will mention we are an interracial couple. It was really weird there wasn't a working carbon monoxide detector in the apartment to notify us of the leak. ALSO, there were these "cubbies" on either side of our units back porches and one day i noticed both our sides were filled with bags of garbage and trash wrappers. Not our own though. The first time i noticed it, I just cleaned it up myself. Then it happened again. So, I was curious and took a look around at my neighbors cubbies down the row. All were garbage free. So someone was taking their trash and stashing it in the ones surrounding OUR unit. After the 3rd time I asked my partner to report to management yet it kept happening. Did not feel safe living here and that was even before the Carbon monoxide incident happened. This place is not one bit luxury.

What an incredible building!! Michael gave me an extensive tour of the facility and it kept getting…read morebetter and better. My favorite amenities of the building had to be the indoor heated parking and movie room!! The process from tour to lease creation to move in was seamless!! Unfortunately I'm moving out of state and have to leave this wonderful community (notice how I didn't say building its really a community!!) hopefully I'll find something half as good as this place!

I LOVE IT HERE!!! I previously lived in Chicago for the past 4 years and was worried I wouldn't…read morefind an experience quite like a luxury high rise like I'm used to. I have been proved wrong! Billings Place has exceeded my expectations & has been better than any apartment I've lived in. The entire complex is so clean & spotless. The amenities are superb and the units are beautifully designed. The management company is absolutely phenomenal! They truly care about the tenants and have been beyond accommodating. Michael & Bianca are extremely professional and do a great job with any work orders I have & are great communicators! The move-in process was the easiest I have ever experienced! This complex is a dream come true & worth every dollar. I'm beyond happy to call this place home!

Jorden is amazing & was very helpful in every aspect of trying to rent an apartment. Truly 1 of a…read morekind.

I dealt with a man named Jim today and out of the eight years I have lived here he has been the…read moremost helpful. Very kind and courteous! Amazing person to work with and god bless him!!

I lived at Amber Apartments on Mansfield Ave for nearly 20 years, and it truly felt like home. The…read moreoffice staff on Crooks Road were always friendly, professional, and accommodating. Maintenance was prompt, reliable, and handled issues quickly. Moving out to purchase my home was bittersweet, which says a lot about how well-managed this community is. I highly recommend Amber Apartments.

I rented an apartment here for about six months before I traveled overseas for work a while ago…read more It was a one bedroom apartment off of 14 mile on Mansfield avenue. It wasn't a bad apartment for the cost, but it was in a very old building. There was only two stories and the interior decor and furnishings looked reminiscent of the 70s maybe. Many of the Amber apartments now of course are much nicer and have town houses and condos available to rent now. I had a small bedroom with one small bathroom, but it had a long closet in the hallway, which was part of the living room area. The kitchen was fairly small as well, but functional. It surprisingly had a large dining area that fit my 12 seater table. Don't see much updates to the old apartments since then. It isn't the nicest or most luxurious the most updated apartment, but it worked for six months. If you intend to stay longer, I would advise otherwise.

Avoid This Place - Serious Health, Safety, and Pest Issues…read more My roommate and I had a terrible experience living here. For months, we dealt with severe plumbing problems, including sewage backing up into our kitchen sink, toilet, and bathtub, which made us both sick. Our closet flooded every time it rained or snowed, and management delayed fixing a large hole they cut in the wall due to mold. That hole also became a point of entry for bugs, including a spider infestation, making the situation even worse. We placed our rent in escrow for three months due to these unsafe and unlivable conditions. Only after months of neglect did they start repairs--and then they served us with an eviction notice, which felt completely retaliatory. I could keep going with how bad this place is. Don't let the workers fool you--when major problems come up, they just move people around or send staff to other locations until you move out or tensions die down. They can't keep anyone in that office, and they switch management companies frequently, blaming tenants for their own incompetence. We have everything documented with photos and videos. No one should have to live like this. Future residents, be warned.

Was scammed 50$ into doing an application fee when we were told we needed to provide July bank…read morestatements for proof of income. We were denied after being told we actually needed AUGUST bank statements. The ironic part is that we aren't able to attain AUGUST statements as AUGUST isn't actually over. In other words we were denied for being unable to provide something that was impossible to provide. It's pretty clear we were either discriminated against or it was just a serious case of stupidity. I don't know which is worse. I tried posting without giving a star but I guess I need to give a star to post the rating. 0/10 though

I lived at The TreeTops- Northville location in 2022. My experience was great! Laura in the office…read moreis very nice. If I ever needed maintenance they were there right away. The only issue I had was my neighbor smoked. I am not a smoker so that really bothered me and I decided to move. I originally was interested in the Birmingham townhomes but there were no vacancies. The loft apartment is what attracted me to the TreeTops in Northville but I chose a 1 bdrm w/ a den instead. I enjoyed my apartment, the wildlife and I had a nice view of the river stream that passed behind the property. Would I return? Yes!

We have leased from Benieke Group for 10 years. We recently had a plumbing problem which, like all…read moreplumbing problems, was more complex than expected. Didn't faze Laura, Lloyd or their plumbing contractors. They got everything ship shape in a day. Great group to lease from!!

I lived in a Virginia Ave. apartment from March '16-'17 and had a good experience overall. Brian is…read morea good landlord being quick to respond and attentive when needed. I liked dealing directly with him and his wife to do everything from the apartment showing, paperwork, and sending maintenance requests. The smaller overhead means that their listings are less expensive than other options within walking distance to downtown Royal Oak. Believe me, I searched a lot...

From the owner: Virginia Avenue Apartments specializes in rental apartments & houses in the downtown Royal Oak &…read moreFerndale area.