1. Royal Massage & Spa

1. Royal Massage & Spa

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Sugar Land, TX

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Royal Massage & Spa

3.2 (25 reviews)
Closed 10:00 am - 10:00 pm

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Photo of Linda N.
398
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5

3 years ago

Helpful 1
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Photo of Luz C.
1115
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2540

8 years ago

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Sophia H.

Helpful 4
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6 years ago

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6 years ago

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3 years ago

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3 years ago

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6 years ago

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9 years ago

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Sophia H.

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7 years ago

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Sophia H.

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9 years ago

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11 years ago

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8 years ago

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Sophia H.

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6 years ago

This place smells too bad! Can't even enjoy the "massage". If you like the smell of smoke then this is your place not mine.

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Photo of Carol B.
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8 years ago

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Sophia H.

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13 years ago

Helpful 6
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7 years ago

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Photo of Kamran A.
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17

12 years ago

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Sophia H.

Helpful 4
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Photo of Katrina H.
437
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15

11 years ago

Helpful 5
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11 years ago

Great service, great massage, highly recommended. The atmosphere was exactly what you needed to relax and feel rejuvenated.

Helpful 5
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11 years ago

Helpful 3
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10 years ago

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Sophia H.

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8 years ago

Helpful 1
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8 years ago

Helpful 1
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10 years ago

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Photo of Vincent N.
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13 years ago

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Review Highlights - Royal Massage & Spa

I was looking to heal my pain, not to relax, and Sophia is probably the best I've had for therapeutic massages.

Mentioned in 12 reviews

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Therapeutic Thai Massage of Sugar Land

Therapeutic Thai Massage of Sugar Land

4.5
(185 reviews)
2.2 mi

I went here with a friend for a couples massage during a midweek spa visit, thinking it would be a…read morerelaxing experience since it was not very busy. I had actually been here a few years ago and remembered it being decent, which is why I suggested it. Unfortunately, this visit was one of the worst massage experiences I have ever had. Before the appointment, we both clearly noted that we wanted strong pressure and listed the areas that needed attention. I specifically mentioned knots in my back and neck, and my friend noted pain and tension in her shoulders and upper back. Despite that, there was almost no pressure during either of our massages. I even asked during the session for more pressure, but I was ignored. The entire experience was uncomfortable. During the hot compress and hot stone portion, one of the therapists kept placing the hot stones directly on the massage bed near me. Because of that, I kept accidentally touching them during the massage, and they were hot enough to burn me. More than once I reacted because it hurt. My friend even asked me if I was okay because she could hear me reacting. At first she thought maybe it was from too much pressure, but I told her it was actually because the hot stones kept burning me where they had been left on the bed. The therapist was aware this was happening and still did not move them or put them somewhere safer. That was not only uncomfortable, it felt careless and unsafe. When it came time for the actual massage, very little oil was used, to the point that it felt rough and uncomfortable on the skin. I asked for more oil more than once and again was ignored. Since it was supposed to be a quiet and relaxing environment, I did not want to make a scene, and I assumed maybe my friend was having a better experience, so I tried to get through it. Afterward, my friend immediately said she also had a bad experience. She mentioned that she usually relaxes enough to fall asleep during massages, but this time she could not because it was so uncomfortable. She also said she barely felt like she received a real massage and that her problem areas were not addressed at all. We both had very specific tension points, and neither of us felt that those areas were worked on in any meaningful way. What made the situation worse was how it was handled at the front desk and by the manager. When I politely explained that neither of us had a good experience, the first response I got was asking whether I was paying for both services together or separately. There was no acknowledgment of the complaint itself. When I asked if there was a manager or owner I could speak with, one of the front desk staff walked away without explaining what was happening, while the other just continued processing payment. When the manager finally came out, her response was dismissive and defensive. Instead of listening, she basically implied that even though I requested strong pressure, the therapist may not have been able to provide it because of my body size and because the therapist was smaller. That was inappropriate and unprofessional. If that was truly the issue, it should have been communicated beforehand instead of giving me a poor service and then explaining it away afterward. I also specifically mentioned the issue with the hot stones burning me and being left on the bed, and that concern was completely ignored as well. That was one of the most upsetting parts of the experience because it was a legitimate safety issue, not just a matter of preference. I also got the impression that the therapists were inexperienced. The manager's attitude only made things worse. She kept focusing on the payment and mentioned that she could have given 10% off, as though that addressed the actual problem. I was never refusing to pay. I simply wanted the business to acknowledge that the service was poor and handle the complaint professionally. Even the refund and recharge process for the discount turned into an awkward and unnecessary ordeal. On top of that, the manager suggested bringing the therapist out to question things directly, which felt confrontational and uncomfortable, especially since we were calm and respectful the entire time. Overall, the massage itself was poor, but the customer service afterward was what really guaranteed I will not return. There are too many good massage places in Houston to spend money somewhere that provides such an uncomfortable experience and then responds with attitude instead of accountability. I would not recommend this place.

I heard from a colleague this was one of the best Thai massage places in the Houston area so I had…read moreto try it. They were a long way from my house, but ended up being well worth it. As other yelpers indicate, you are greeted with tea on your way in and I chose a mimosa on the way out. Then, they give you slippers to walk from the lobby to your room. Mine were way too large and kept coming off down the hallway. The massage I chose lasted 1 hour and the best part of course was when they walk on you since they get a little deeper that way. It's just a completely different feeling than a masseuse using their hands. Overall, customer service was excellent throughout the entire visit from all employees. The interior appeared to be fairly clean as well, as this is a legit massage place.

Photos
Thai Massage in Sugar Land, TX.
Thai Massage in Sugar Land, TX.
The tea before the massage.
The tea before the massage.
BEMINE2020: Macarons & Bael tea

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BEMINE2020: Macarons & Bael tea
Zen Massage

Zen Massage

4.1
(14 reviews)
0.2 mi

Zen is my fave go to massage spot in Sugar Land. Tina is amazing with her hands and I left feeling…read moreso much better. Every therapist I've had here has been great, but Tina is my new fave! I'll be back soon!

Came to this spot with my friend on a whim and it was the WORST decision ever. I'm comparing it to…read moremy experiences with Similar cheaper spots in Chinatown that offer massaging services. Im assuming due to not getting enough foot traffic they only had one person on staff at the time we went? We still don't know if she was the owner, manager or what...as no introductions were made. We did call ahead to check availability and informed them that the appointment will be for 2 people, the staff member that picked up seemed hesitant but told us that it's fine. Anyway, we paid upfront before we got our services. However there were multiple red flags my friend and I noticed during the appointment. Such as, they only have bath towels on the bed. I was confused at first as most places offer bed sheets to cover their client. At the beginning when you pay, they did not ask us about health concerns and etc. Let's skip to the part where my friend and I got settled in the room with the bath towel... the main staff mentioned her coworker is running late [10+min]... if you want a good full body massage, save yourself time and money by avoiding this spot. On our way out, the masseuse told us to wait and to give them tips. Even though we did my have cash on us she wanted us to use our credit card [they charge an additional 3/ credit card purchase. Anyway, beware of this massage parlor...

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Everything Zen? I don't think so
Everything Zen? I don't think so
Zen Massage
Zen Massage

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Royal Massage & Spa - massage - Updated July 2026

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