I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

Cane here for a walk in Mani-Pedi! Got the gel Pedicure…read morefrom Angie, who was so nice and attentive!! I was originally going to get gel mani also, but my kind nail tech suggested Dip powder nails, as it'll last longer and could be easily removed! I definitely recommend this place! They were so nice and lovely to talk to!

Popped into the salon needing a manicure. So glad I chose this place! My cat eye color is perfect…read more Great customer service! Highly recommend! Ample parking and chill vibes

I came across Halo Salt from a birthday gift and I am glad I received it. The place is small, but…read morehas so much to offer. The owner was super sweet and pleasant. I started with the ear candling and the halo therapy. The ear candling seemed weird, yet I felt instant results. The same with the halo therapy, it was very relaxing and refreshing. I will definitely come back to see what else she has to offer.

Truly such an amazing place . Absolutely adorable inside . I can't wait to come back for more…read moresessions and a massage . The owner was very kind and knowledgeable.

Ebony was absolutely amazing, so gentle and thorough at the same time. She was so professional and…read moremade recommendations for the future that I was comfortable with. The ambiance was so calming and I felt so relaxed when I left. It really set the tone for the remainder of my week.

This massage was INCREDIBLE!!! Ebony is truly gifted when it comes to massage therapy. The warm…read moretowels were the perfect bonus. I was a little nervous upon arrival after seeing it was a spine clinic and there was only one room for MBN, but oh, how I quickly forgot about that. I was able to schedule a same day appointment which was great. Ebony is extremely personable and listens to your needs. The pressure was perfect! I definitely left way more relaxed than when I arrived. I can't wait to go back!

Stopped in for a lip flip! Would totally recommend. The ladies were all so sweet and welcoming…read more They were ready to answer any questions I had. My service was quick and painless. Would come again!

I'm so happy with all the services that I've experienced. Highly recommend this med/spa.read more

Great Customer Service. The vibe was wonderful Quality Ionic Detox was Great. The woman working was…read moreGreat and Very Friendly

I arrived on a whim and was taken right away. I have to say, the 2 hour full body massage is a game…read morechanger. The therapists are very professional and knowledgeable. This had to be the absolute best massage I have ever received. This location will be a monthly visit for my wife and I, they are that good

Wonderful experience at what I sense is an underestimated gem. It's located in a modest plaza where…read morethere is plenty of parking. I walked in with my mom on a Wednesday late afternoon and what luck, we were seen right away. (I'm sure you can schedule in advance if you don't want to chance it) The deep tissue massage itself was top notch. The massage therapist expertly worked out some knots and loosened some tight fibers I didn't realize needed it. The facility is clean and well maintained. The staff and therapists were all friendly and communicative. I'll definitely be back when I'm in town and even bought gift certificates for some friends who live here. Small ask that maybe was remedied right away: the spa music was briefly interrupted by commercials at the start of the massage; maybe someone forgot to switch profiles from their free Spotify (or whatever) account to the paid version. I didn't hear any commercials again so I guess someone caught that.

I love this place. Going regularly has really helped with my alignment & muscle tension.read more

I stopped into Massage Crystal on a random Friday for a foot massage and I was genuinely impressed…read more I just wanted some last minute relaxation and they did not disappoint me. I booked an hour before the appointment and I instantly received a call telling me they had to adjust my appointment, which wasn't a problem. Upon arrival there was a little wait, but my massage began within 15 minutes of arriving. The overall experience was good and the staff was very friendly and sweet. There's ample parking available. I will return again.

Lousy misrepresentation of botox/filler spa. I wouldn't even give it 1 star. Business owner…read moredisplays unethical business practices. I didn't accept my results for both aesthetics above & wanted a refund & all she told me was "don't come back!" Kelly the RN who does the injections......thumbs down on her skill level even though she bragged about how good she is. My face had no change at all from when I 1st walked in vs the week post.....NO CHANGE!! And still no welcome results to this day! So disappointing after paying $1230. No headache with botox that I always had in the past, no freezing of facial features, no disappearance of small lines let alone large indentations of lines. BIG RIPOFF; DO NOT GO HERE unless you want to give your money away!!

My husband is the one that goes here, he gets Botox with Kelly, who is such a calm and sweet…read moreperson. She has amazing bed side manner, amazing! The injections aren't painful my husband says, and results are amazing and last a good while before needing a touch up again.

Mari is a true professional! She always provides quality services and products with smile. I can't…read moresay enough about her creativity, knowledge, and customer service.

From the owner: nails by mary at The Salon of Poopler, we dedicate ourselves to offering top-quality nail…read moreservices. We use first-class products and professional techniques to ensure that each visit is an exceptional experience. Come and discover the difference in each detail!