I was turned on to Royal Pacific Air by a good friend several years ago and its now my preferred way to fly inter island. I've always found that there's a very high correlation between the commitment a company applies to its customer service/experience to the the aspects of the operation that may not be as readily apparent to a customer. As i have little knowledge about about airplanes, the immaculate condition of Royal Pacific's guest lounge and hangar, and the excellent level of customer service i've always experienced is extremely reassuring in what it suggests about the Company's emphasis to maintenance, inspections and safety. My third experience with Royal Pacific Air, a couple years ago, was by far the most exceptional and memorable to me. I booked a morning flight from Oahu to Maui for my wife and in-laws, but as the departure date neared, so too did a tsunami, caused by an earthquake in Canada and expected to hit the Islands on the departure date. Whether the trip would happen was touch and go right up to the last minute - with Royal Pacific providing us with regular updates. The tsunami arrived late-night and by morning had passed with little incident, yet airports remained closed and commercial flights grounded until the State gave the all-clear. By the time the all-clear came in the early afternoon commercial flights were immersed in working through passenger cancellations, rescheduled and cancelled flights, runway capacity, etc. When Royal Pacific called us before the all-clear was given we fully expected to hear that the day's charters were being cancelled and/or rescheduled. Instead, we were informed that the all-clear was expected within the hour and the pilots and plane would be ready to go only minutes after the announcement but whenever convenient for my wife and in-laws to get to the hangar. It would have been totally reasonable for Royal Pacific Air to cancel/reschedule the flight given the circumstances. instead, my wife and in-laws made it to Maui as planned. More surprisingly, during the flight to Maui, my wife learned that the return charter (which we benefitted from by way of a lower charter rate since we didn't have to pay for the dead-leg return trip) had cancelled. Yet our charter rate did not change, and Royal Pacific Air never raised the subject.... Service! read more

My family and I have used Royal Pacific Air on numerous occasions since we sold our own plane. These people are truly first class and professional. This plane is perfect for two families of four or one of four and one of five with one in the co-pilot seat. I am a very big guy so I don't like to fly in small planes and I fit just fine in these larger-than-normal comfortable seats. This plane has a tremendous amount of space underneath for luggage which is unusual on smaller private planes (our former plane included). The hanger has a gorgeous waiting area with really nice people. The pilot is very professional and very safety conscious (I know because I used to employ pilots for our own plane). Moreover, the plane is very well maintained. Frankly, there is no better way to fly inter-island in Hawaii. Having been an airplane owner, I think the prices are VERY reasonable. The owner is clearly not trying to make a fortune off of this business. Give it a try. You won't be disappointed! read more

I recently flew to Maui on Royal Pacific Air and had an awesome experience. The staff and captain were very courteous and accommodating. The experience from start to finish was fantastic. First of all, their hanger on Oahu is impeccable. Large clean restrooms with showers as well if you needed to clean up after your charter. They served complimentary beverages and provided me with a complimentary newspaper. The plane was new and very clean and comfortable. The reclinable, leather captain seats were very comfortable. I felt like I was in a luxurious jet. The captain was very knowledgable and went over all the safety measures before we took off. the flight was very smooth even when we hit some turbulent air just prior to landing in Maui. We had eight people that chartered the plane with unlimited baggage. Great value and we flew on our time and schedule. I highly recommend Royal Pacific Air! read more

I've flown Royal Pacific Air 5 times now and the experience each time has been First Class in every aspect! Its a little more expensive than flying commercial but well worth the price. Aside from having a VIP experience there are many other reasons to fly with them. It takes less time than commercial flights. You don't have to get to the airport an hour before your flight. You don't have to check bags in or wait for them at the claim area. I also believe we may have landed 5 mins before the Hawaiian air jet landed after taking off around the same time. How can this be possible? I guessing Hawaiian spends more time climbing to a higher altitude. Also more time spent on the decent. Royal Pacific Air is the only way to fly. read more

It was the best experience I've had in a long time. We used Royal Pacific Air to travel from Oahu to Kahului, Kapalua, Kona and back in one day! It made our day of business efficient and productive. I don't know how we could have accomplished so much in such a short period of time. The plane was well appointed and comfortable. My clients are accustomed to travelling in their private jet, and Royal Pacific Air did not disappoint. I can't recommend them enough, the level of professionalism from the initial point of contact and through out our flight service was amazing. Mahalo to the Royal Pacific Air team! read more

I have had the good fortune to fly with Royal Pacific Air on numerous occasions and I will say that they are very simply the best mode of transportation in Hawaii. The staff and equipment are FIRST CLASS. I have traveled all over the world on both commercial and private aviation and the crew at Royal Pacific Air ranks at the TOP of the list in service and professionalism. When I'm in Hawaii I'm using Royal Pacific Air without exception. SAFE, RELIABLE, & PROFESSIONAL. Highly recommend using this airline. read more

I would go out of my way to fly Royal Pacific Air! Departs on your timetable with easy access...always prompt, and very friendly pilots and staff! I have flown with Royal Pacific Air 6-8 times, always a pleasant experience, travelling in your own private plane! No hesitation recommending Royal Pacific Air for your transportation needs between the Hawaiian islands! read more

Top quality professional service, from the excellent ground service with convenient parking and luxury lounge, to the most comfortable interisland flight cabin. The inflight service has spacious leather club-seating, and even has DVD monitors for inflight entertainment! Flying with Royal Pacific Air, is a relaxing, stress-free experience. read more

Royal Pacific Air is the only way I fly from Kapalua, West Maui to all the other islands for both business and pleasure. Their team is professional, service oriented, timely and first class through and through. From ease of arranging flights to top notch pilots navigating the skies, Royal Pacific Air is the way to go! . read more

Royal Pacific Air provides safe, reliable inter-island charter service. From booking to take off the staff and pilots were friendly and professional. The hanger is convenient to HNL and town with easy parking. If you are looking to fly inter-island without the hassle of commercial travel, this is the airline to fly. read more

5 Stars!!!! All the way. The people at Royal Air are the best. Awesome atmosphere, warm aloha, very nice planes and impeccable service. This company is without a doubt the one to go to. They will accommodate most any need, make you feel comfortable, and it's all about YOU! Many thanks to the fine folks at Royal Air... read more

Royal pacific air is a excellent company. The service and flight crews are so professional. Every time we fly our kids are so excited to board and hand the captain a dvd movie to watch on the many flat screens onboard. Flying with royal pacific air is definitely first class.. We look forward to our next flight.. read more

I've flown various times with Royal Pacific Air. It really is a first class operation all the way around. State of the Art Aircraft and VIP amenities. It really is flying with Royalty. Also With the Option of Staying at One of their Amazing Resorts makes for the perfect Getaway. It just don't get any better!! read more

Integrity and safety are the first two words that come to mind when I think of the ownership and pilots who fly for Royal Pacific Air. The attention to detail with the aircraft and the passengers will leave you referring more people to this awesome service! No Airline can match this quality!!! read more

I have used Royal Pacific Air several times and have always found them to be extremely professional and reliable. Their planes are always immaculate and service is perfect. I would highly recommend Royal Pacific Air to anyone looking for a charter. By far my favorite charter service in Hawaii. read more

I use Royal Pacific Air exclusively for all my inter-island investor travel. The professional staff along with the convenience makes it both economical and a quality experience for my staff and our investors. I highly recommend them to anyone thinking about private travel between the islands. read more

Really enjoyed my charter flight with the Royal Pacific Air team. The hangar in Honolulu is really nice -- was able to enjoy a snack before the flight. There are even two showers and a conference room. Captain Ron was very professional and has thousands of hours flying. Highly recommend. read more

When traveling inter-island in Hawaii there is only one company I trust, Royal Pacific Air. The staff are top notch and they go out of their way to exceed your expectations. For an unforgettable first class charter experience in Hawaii there's only one place to go....Royal Pacific Air. read more

"Wow talk about enjoying the aloha spirit during our island trip! Awesome service and a pleasure to deal with. The pilot was great, and even flew quite a few miles out of the way to show us some of Hawaii's beauty from the sky! Thank you, or as you say in the islands mahalo! read more