Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

Guys came out, quoted and did an excellent job on our reach in cooler. Really knowledgeable and…read morecommunicative. Highly recommend!!

I couldn't have been happier with my service. They were able to come on the day within a couple…read morehours after my call. Mansur ( our tech) was able to quickly diagnose and fix our gas stove .... He also had the needed part on hand in his vehicle. The previous company I had been dealing with took over three weeks with parts orders and misdiagnosed our problem. Trust me , it doesn't get much better than "Max Appliance" in my experience and I now feel that I have dependable and trustworthy people that I can do business with in the future.

Vahe was great! He came same day and quickly diagnosed and fixed my AC problem. He's not only…read moreknowledgeable and trustworthy but courteous -- he even took off his shoes before entering my house without me having to ask him! Highly recommend.

Vick did an amazing job installing my new Nest thermostat! He carefully removed my old one, quickly…read moreinstalled the new one, configured my Google Home app, and showed me how to use the new system, all within about 25 minutes. Very communicative, transparent, and reliable. I would absolutely recommend his company and will reach out to them with any future projects!

I had someone else come back out because my electricity keeps shutting off. They sent Anton once…read moreagain and he was telling me the same thing needed repairs I asked him about standing me up in April 2026 and he said that he didn't know why he missed the appointment, however, no apology ever came, although I left work early to get home and had to sit in traffic for an hour to get home. As a professional the first thing that I would do is apologize if I missed an appointment with a client. If I use Fuse again please don't send Anton out to my house.

I feel scammed by these people. (Yelp should really put a…read morenegative star to be a choice) I reached out to these people regarding my dryer that was out of service. I asked if they worked with Samsung dryers and also letting them know a head of time what the issue was, which was the motor. (Back story I already had someone come take a look because the dryer wouldn't turn on right away, it would stall at times, the diagnosis was it needed a new motor. During this time it was late summer weather was hot and we said it can wait let's hang dry. Now November came around and we said it's time. I tried finding the individual that said it was motor to come handle the repair, unfortunately I missed placed the number) I started the search, so these people responded to my inquiry and for me to schedule a service diagnosis. (See attached pictures) Ok I get the diagnosis scheduled on 11/25. Some guy named Anton Boronayev comes and I was immediately was thrown off by his demeanor. First thing he does was opens the dryer door and turned it on and an error code DC comes up. Dude turns to google and then proceeds to tell me that this issue was a sensor. I said no that means the dryer door is open so close it and the error code will disappear truth behold he closes the dryer hits on switch to power it up the dryer turns on, no rattling. Then proceeds to tell me that it's ... "Drier Dram Belt And Dram Rollers Replacement" (his spelling not mine, see attached photo for invoice notes) So it went from being a sensor issue to now the drum belt, and drum rollers. OK i said, he's "the professional", but I messed up. This is what I get for being desperate, and not trusting my gut when this dude turned to Google to Search the DC code bad judgment on myself. I proceed. I pay the invoice repairs are done. OK, now let's fast forward to January, same previous issue is happening all over again. On January 7 I reached out to this company asking for support. (Picture attached) I get appointment for January 9. Same dude. He was in my home for all of two minutes and some how gathered that the it's the motor now. I get an invoice recommendation "Replace dryer drive motor assembly to restore normal operation" (Invoice attached) BS! I I got on the phone. I spoke to Rose I. Gave her my spill, letting her know that how I feel taken advantage of. Especially because I gave them the heads up about the motor being the issue, but it was totally disregarded, with the so-called diagnosis that was done initially. I asked for them to meet me halfway that I don't feel like I should be paying full price for another repair because they couldn't do their job right the first time that they're supposed to be professionals, but they're taking advantage of people. Rose I. Couldn't even have the common decency to give me a call back to relay information from the technicians. All I get was a text message response with the information I already had from the invoice. Bad customer service. But i'm sure you guess by now, they chose not to meet me Halfway to see my side of things, and best Believe I'm not gonna full price for this new invoice. It's the principal. So now I'm back to square one with a broken dryer. So to anyone out there, think twice about hiring these people!

My A/C went out Saturday night. I called Stay Cool Sunday and set up an appointment for Monday…read more The problem was my condenser fan was old and broken. He went to his warehouse, got the part, and 3 hours into our appointment all was running well. I appreciated getting it fixed the same day!!! He was pleasant to work with and so was his office staff. Thank you!!!

Amos was very communicative and timely when he came to check out our hvac system and condenser. He…read moregave us a lot of options and was very upfront and honest with the issues and pricing. Highly recommend!

I had 2 mini splits installed. Clean crew, they worked fast and the price was very reasonable…read more Highly recommend.

Robert was AMAZING! Our heating stopped working last night. I called a bunch of places. Robert…read moreanswered the phone promptly and asked good questions and gave me an estimate of when to expect him to come by. He communicated his ETA before arriving. Looked at our HVAC and he knows his stuff. But he is also patient in answering lay-people questions. I ask questions. I appreciated that. Many guys in these fields don't treat women with respect but I never felt that my queries were dismissed. He told us what was wrong and showed us how he came to that conclusion. We felt satisfied with his diagnosis. He ordered the circuit-board that needed to be replaced. Figured out who has it. Went to get it. Communicated his ETA again showed up in record time. He worked patiently in installing the board. I liked that he doesn't rush his work. Seems like he genuinely cares about his workmanship. He charged us a reasonable price for his services. And we truly feel like God helped us find a good person today. We have a kid, so it would've been a bit challenging to spend another night in the cold house. Doable but we won't have to because Robert was able to come through for us. I highly recommend this company. He seems like an honest guy and we truly appreciate that. Folks like him are rare to find.

Daniel is awesome. He answered the phone midmorning on Sunday and managed to squeeze me in before…read morenoon. I thought there was a leak in my AC unit and was afraid to run it. He checked everything out, found nothing wrong, and didn't even invoice us for the call. We have found our new HVAC repair and maintenance team.

First of all, I have never, ever written a negative review. Please look at my profile for proof…read more I had a really regrettable experience with Air Elite Heating and Cooling--would strong suggest not using this business for any kind of product install. I paid $11,000 for a job that really is substandard. 1. Danny came to do my quote and was very nice, but when actual installation came he was not onsite. A very young and inexperienced guy installed the units basically in the middle of the wall. I was not consulted asked before the guy tore huge fist size holes in my wall that are in no way standard placement for mini splits. The guy moved the unit, I had to pay for the walls to be repaired and repainted! 2. The condenser was placed on the ground in the driveway. Again--I was never consulted about where it was to be installed. It should have been installed on the side of the house--it limits the function of my driveway forever. I cannot get my recycling/trash out if I am parked in my own driveway. 3. The drains that were placed on the outer wall of my house were installed so poorly that they constantly fall off. They were not adhered at all. When I put them back up, they are fitted so shoddily that they cannot be secured. Every time I pick them up and try to reassemble them--I can see how jankily they were put together. One of them is now cracked and water is spewing all over my wall. For nearly $11K spent, I feel really taken advantage of and bad about the integrity of their work. I contacted them in advance of this review with all of these points--they never responded.

Very responsive and was able to diagnose quickly. He sourced the needed part and my AC was…read morerepaired the next day - amazing! Very knowledgable, great communication and very reasonable. Highly recommended.

Sam was fantastic! He came out to repair our AC the very same day, which we greatly appreciated…read moreconsidering how hot it has been. Being stuck in a hot house without properly working air conditioning was miserable, so his quick response made a huge difference. Sam was extremely dedicated to getting the job done. He is knowledgeable, honest, dependable, and does the job for a very reasonable price. We truly appreciate his help and would highly recommend him to anyone needing AC service.