I was having some trouble with earwigs and spiders in my home, and also lots of cobwebs in my…read morebasement. Personally not being a huge fan of insects I decided I would hire a company to come and take care of the problem for me. When I first called the rep on the other line was very helpful and even offered a discount when I was a little sticker shocked by the price so right off the bat I was impressed with their customer service which is why I perused Orkin Pest Control. Setting up the initial visit was simple and I was excited to finally get this bug situation under control. As the day of the initial visit came closer there was no email confirmation or reminder text, leaving me a little unsure if they had still planned on arriving. But the day of the initial visit I had revived texts and phone calls about the estimated time of arrival which was nice. The tech showed up right when he said he would, was very friendly and professional. However he said he was uninformed that cobweb removal was a service I wanted done that day but he was still happy to help. After spraying all the windows and doorways he grabbed his brush for removing cobwebs and headed to my basement where the situation had gotten bad over the last few weeks for no apparent reason. I waited upstairs while he worked and after about 10 minutes he came back up said I was all set and went on his way. I went down to check, with low expectations given he was only down there for 10 minutes and my basement was literally covered with cobwebs from top to bottom, only to find that every cobweb was still in its place. Extremely disappointed I contacted Orkin and let them know of my situation. I spoke with a different rep this time to which she said "The tech who helped you today will reach out, and you can set up a time for him to come back and touch up the areas he missed." 1. That's like slightly awkward to have the guy who I just placed a complaint about call me back and set up a time for him to come back into my home? Lol 2. Never got a call back so after a week I reached out to Orkin and set up another appointment. Spoke with yet a different rep who assured me that the 1st tech would not be the same one to come and touch up what was missed with the initial visit. I asked about cobwebs removal and explained thats the main thing I wanted taken care of and the rep said "They should remove the ones they can see and that they can reach with their brush without having to move your personal items." That being said I made sure everything in my basement was away from the cobwebs I wanted removed. Most of them were in the baseboards of the ceiling or doorways or corners where I didn't have any personal items in the first place (I have an unfinished basement). When the day came for the second visit (at no charge which was nice) I had high hopes that this time the cobwebs would be taken care of. The tech was different from the first, also kind and professional, so I went into this with a little more hope. But to my demise, cobwebs are still in corners, still in doorways, still visible and I'm left disappointed. I plan on canceling my membership with Orkin. I understand they are not a house cleaning service but if cobweb removal is a service they provide and I'm paying for that service, I would expect it to be done right the first time. If I wanted to do it myself for free I would but I would rather pay a professional to come out and do it properly so you can imagine I'm rather disappointed when it takes two men to come out and clean them and still not do it right.

Set an appointment and never showed. Way more expensive than a competitor but said they had a slot…read morethe next day, so decided to bite the bullet so the work could get done. Also never answered the phone or returned my call even though it was during business hours. 0/10, would not recommend

Non existent service for the money! I've been a customer…read moresince 1995. They went downhill after Covid. They don't have the staff to service existing customers. i've been calling for 3 days & leaving messages about our usual spring ant problem. I need a service tech to come out and get no response. They no longer have anyone answering the phone, you can leave a message which it appears no one monitors. I'm quitting this overpriced overhyped company and going elsewhere. Don't waste your time or money!

He showed up, asked if we have pets, which we do have two dogs, he asked what kind of dogs, we said…read morePit bulls and he said they are wusses Straight up old man was insulting my family in my own house. I saved his life by locking those dogs in my bedroom. Griffin, I have advice for future, keep this man away from me and my family. He's prohibited in our apartment.

I am a firm believer in helping small business men....American Pest Solutions…read morecares about their customers....their promtness and good attitudes will keep me as a customer.

After being plagued with unknown critters in the upper crawlspace of my mobile home, Eric Taylor of…read moreAmerican Pest Solutions resolved my problem tonight! I had been hearing scratching and scampering above me for weeks. I hired Eric, and he has been nothing less than fully committed, non-stop, determined to find and catch whatever animals were causing me such anxiety. After only one reasonable payment, he has come to my house as often as necessary, replacing traps, trying new ideas, etc. Until tonight, around 9 pm, i heard the newest trap snap, and behold, a large raccoon was caught. I had been texting Eric whenever i heard noises, over these many weeks, so texted him this night, and he came right out and took care of the animal right away. He has been amazingly helpful and i would recommend him to anyone!

Good is the quick response to our concerns about the first application. They were here the next…read moreday. We're holding our overall rating till after a trail period.

Aptive technicians have been responsive and have provided the service requested! They notify me…read morewhen they are coming and text when they are 45 minutes away. I have noticed significant reduction in bugs, jumping crickets, spiders etc. I am very happy with their service!

Excellent company. Highly recommend them and have recommended them to friends who have been very…read morehappy with their service as well. Chuck has saved me twice now... once from purchasing a termite infested home that had resulted in structural problems and a second time by finding termites in the current home we own before we purchased it. We were able to negotiate the treatment of the house with the former owners. I truly believe another company would not have gone above and beyond as Chuck did to find the termite problem in my current home. Great company!

From the owner: Aardvark Pest Management Inc. provides protection from pests year-round by regularly treating the…read moreinterior & exterior of your home, making it the more convenient pest control choice. All of this means we protect your health and home like no one else.

I hate to post bad reviews. I always give a fair chance to any company. That said, I do not…read morerecommend Rose Pest Control. We signed up for the annual service plan a few years ago. Initially, contact was great, services were excellent, technicians showed up when/where they were supposed to and performed contacted services. Unfortunately, after the second year it began to go downhill. We were being billed for appointments that never happened; sent fraudulent invoices for services that were not performed. We initially thought that maybe it was a mistake due to employee changes etc. We reached out to the company several times to report these findings and we're always told that we'd be contacted by management and not to worry, the concerns would be rectified. Unfortunately, that was not the case. 4 years wasted money. Now left searching for a new company...

Ok so I ended up hiring them twice. Once to spray one for carpenter ants at my house which went…read moregood and the ants disappeared. Then I called for bees at my rental property and it was atrocious getting something scheduled. I heard all pest places were really busy so I am trying to give the guy the benefit of the doubt but he didn't communicate any of that. He finally called back to "schedule" about a half hour before he possibly could show up but it could take a few hours to show up. That is a nightmare to do with tenants!

BEWARE! DON'T WASTE YOUR MONEY!…read more He will not answer your calls or call you back after you pay him! I hired Chris a year ago to remove a birds nest that was right inside our bathroom exhaust vent. He did the work and I paid him right after. A year later, the birds are back. More babies chirping. I've tried calling Chris and left several voicemails the past month. He does not return a call. His screen did not cover the vent. and he just laid the vent hose behind it. Birds walked right back around and nested. Had to hire someone else to do the job properly. Called 3 times after the owner responded. Left a voicemail. No response again.

EXCELLENT SERVICES! This company is fast to respond and get the job done! As a property manager, I…read moredepend on referrals. Several years ago, a resident reported that a large deer had died behind her home. I called several animal and pest control companies and could not locate one that removes larger animals. Another management company referred Chris from ACC. Within 24 hours, the deer was gone. Since then, ACC has removed four other deer, one at the entrance to an association just off a busy road, and most recently, he removed one that had been in the association's lake. This one took 48 hours as a boat was needed. I highly recommend Affordable Animal Control, as they have always come through!