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    Royal Smile Dentistry

    2.2 (20 reviews)
    Open 9:00 am - 6:00 pm

    Services - Royal Smile Dentistry

    Orthodontics

    Royal Smile Dentistry Photos

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Disrespectful and very little regard for COVID-19 precautions or care.

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    8 years ago

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    9 years ago

    This place is okay and the wait wasn't long at all. I see a lot of new faces here, the staff we encountered today seem kind.

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    Elite Dental Group

    Elite Dental Group

    2.8(5 reviews)
    3.1 mi

    Everything started out fine. I went in for a first-time appointment/evaluation. The doctor(s) were…read morepleasant and informative. I was feeling positive about them being able to help. Then the problems began. As I was leaving they promised me they would call me with information that I needed to run the treatment scenario by my insurance. On my way out I also requested that they email me so I would know for sure the proper email to use. I received no such email but I did then proactively email them information that they had requested to their business email. A few weeks went by; no phone call; no email; no communication whatsoever from them. Then, a few months later, I called. The person on the phone didn't acknowledge that I had sent the information I requested. They stated that no such information from me had been received. They also didn't acknowledge their promise to me to provide me the codes so that I could exercise my due diligence and run everything by my insurance. The pleasant (I am being ironic, she was rude) woman I spoke with told me that they were still waiting for information from me. I then informed the pleasant woman that I had the information they needed and requested - again - for them/her to email me so that I could respond with the information they said they needed. (Remember, my prior email was ignored - or never received maybe?) The woman I was speaking to laughed at me derisively for requesting that she be bothered (not an exaggeration, it was a literal "guffaw") with proactively emailing a potential customer. I didn't respond to her disrespectful tone or haughty, derisive laugh and pleasantly requested again that she email me first. She said, essentially, "sure, whatever." (Paraphrasing.) I did not react to the provocations of the receptionist/admin since I did really like the doctors. Of course you know the end of the story. The boss - pardon me, I mean the admin - did not email me. Maybe she's an undercover billionaire boss who runs the practice for fun and not profit; and she doesn't do things for lowly customers. Who knows, regardless, that's what happened. I wasted almost $200 out of pocket (my co-pay), drove quite a ways from my home, and had the pleasure of being disrespected multiple times. I am glad, however, that the admin felt powerful and got joy by being an mischievous gatekeeper. Low quality people enjoy abusing their power. Bottom line, if you can get past reception without losing your cool and get to the doctors (who are actually very pleasant and professional) you might consider this place. But if you are not a masochist then maybe consider a place where the staff CAN be bothered to be nice, professional, and considerate.

    Worst dentist around! Do not go here! The staff is unprofessional , unreliable , rude, and I…read morerecommend you change your dentist immediately! They have no clue what they are doing! Going to the dentist is traumatic enough, so having someone you can trust with your smile is imperative! Unfortunately this is not the case for the staff at Elite Dental group in PK. You should do better guys! You work in healthcare! Re-evaluate how you treat your patients! If there was a negative 10 stars, that is what I would rate this place!

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    Elite Dental Group
    Elite Dental Group
    Elite Dental Group

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    Martin F Van Vliet, DMD - Van Vliet Orthodontics

    Martin F Van Vliet, DMD - Van Vliet Orthodontics

    4.1(18 reviews)
    2.1 mi

    I'd give zero stars if they let me. This guy traumatized me as a preteen. All the reviews that say…read morehe's pompous, arrogant and rude only scratch the surface. He screamed at me (at 10 years old) because I was silently crying during an appointment that he decided it shouldn't hurt. Mind you, I wasn't moving a muscle because at this point I was already terrified of him and his temper. When he saw that silent tear come down my cheek he flew into a rage. After, he turned to the kid in the chair next to me, who was also a classmate of mine at the time, and said, "can you believe what a little baby she's being? I bet you'll behave like a big boy." Just sick and creepy. My parents confronted him and he yelled at them that I was "being a baby and nothing hurt so it wasn't appropriate for me to cry". Thankfully my mom insisted on being in the room for future appointments and we eventually left because he couldn't control his vitriol. If you hate kids, you can choose not to treat them? This guy loves money too much to take that option, I guess. My siblings and I all have had to get corrective surgery due to his poor treatments, and he once tried to bully my parents into putting my sister in braces for 2+ years (and thousands of dollars) to fix a slightly misaligned tooth in the back of her mouth, which could neither be seen, nor had any negative impact on her, otherwise. I had buried this trauma, until I saw he sponsored a little league team in my new town, having moved an hour away from his original office, I was shocked that he still has a license, let alone has been able to expand. Truly terrifying. He should not be around children.

    Very thorough in their work. The office staff are friendly. I'd recommend this orthodontic office.read more

    Photos
    Martin F Van Vliet, DMD - Van Vliet Orthodontics
    Martin F Van Vliet, DMD - Van Vliet Orthodontics
    Martin F Van Vliet, DMD - Van Vliet Orthodontics

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    Pachter Orthodontics - Middletown - Getting an exam and the bands changed.

    Pachter Orthodontics - Middletown

    4.3(17 reviews)
    29.8 mi

    As an adult with braces, I did my own research and had 3 consultations with other orthodontists…read morebefore finding Dr Pachter. I was so impressed with his office, staff and his personality, I knew I found the right place. I'm 13 months in to my treatment and I actually look forward to my adjustments. Office is clean, vibrant and welcoming. Staff are kind and friendly. Dr. Pachter is the GREATEST! I never feel like just another patient and I feel like he's just as vested in my treatment as I am. I never wait, they have a appointments for everyone's schedule. I can't wait to see the end result in a few months. I know I made the best choice and investment in choosing Dr. Pachter.

    I'm still finding that years after my treatment it was a huge waste of money. My one tooth has…read morebegun to shift back to the position that prompted me to attempt correction. The permanent retainer hurts my tongue and there suggestion of wearing my "night guard" during the day is ridiculous. As well, a new tooth has begun to shift back to its original place as the night guard does nothing to protect it. A third tooth has now shifted and is causing a dental issue that needs to be addressed. Pachter took a good chunk of money from me, promised results when the results weren't delivered pushed it on me for not doing things correctly and then on the program not being able to predict patterns and having to be adjusted to just not helping at all because I signed that I accepted treatment was over. Be very aware of stubborn teeth, future results and discrepancies in the treatment plan and do not be guilted into having them recreate trays or replace attachments that they prematurely take off. Had Pachter not attempted to avoid losing money because the computer didn't predict the way my teeth would move, perhaps my smile would not be reverted back to the place it was when I first saw them. Had they took the time to re-assess as well as not cared what it would cost them to fix the issue after I paid for their service, I may have turned out like the other success stories. Be aware as your teeth can place you into the same position I am in. For your sake I hope not, but if you are considering using them - find a different practitioner as they are not about the end result and success of all patients.

    Photos
    Pachter Orthodontics - Middletown - Dr. Oran Pachter

    Dr. Oran Pachter

    Pachter Orthodontics - Middletown - Day one on top. Day 365 on the bottom. Work in progress

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    Day one on top. Day 365 on the bottom. Work in progress

    Royal Smile Dentistry - cosmeticdentists - Updated June 2026

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