Had a great one night stay with my 2 kids, room was fantastic and in a great location. Special…read moreshout out to Erick at the front desk and the bell staff. Would recommend

Embassy suites Waikiki 2123…read more Bed - nice and comfy. Little movement from partner. Mattress was a Serta Perfect Sleeper Plush mattress. Hotel offers different types of pillows in the room and spare blanket in armoire. Also in the armoire is hangers, an ironing board and steaming iron, which came in handy for those wrinkled linen shirts mashed in my suitcase. The Bathroom. - one sink with a little counter top space but sufficient. The toilet was also bidet in the master bath. The shower pressure on 21st is ok but low, but it did the job. The Ac in room was awesome! It gets super cold, if you need it, quickly. It was nice for those hot humid days of walking in Waikiki. It had an In-room mini fridge and bar sink with 4 real drinking glasses, which I like. Hated there was no freezer in the mini fridge But the bell hop station offers to freeze ice packs, or whatever you need, for you. We had 3 sliding doors with west views and moderate views of Waikiki beach. The Second bedroom has own bath with also a single sink, toilet and shower- No bidet. The room/bedding/bathrooms were clean with no mold in the showers. The furniture showed a little wear but nothing excessive. The Elevators were fast! The pool, mangers reception and breakfast are all on the 4th Floor (terrace level). Breakfast was typical of Embassy Suites, I like the made to order omelette which makes it much better. Lots of fresh fruit and even some miso soup and other Japanese/Hawaiian offerings. The Staff was awesome and super friendly. I Used valet every day. Great service, fast and practical IMO but hard to swallow the daily fee. The hotel was attacked to the Waikiki beach walk. Island vintage coffee was a regular stop for coffee and sometimes breakfast. Order coffee or food to go online after 8am to save a ton of time standing in line. Hotel was Very close to all ththe shops. Awesome location. Much better location than Hilton Hawaiian village location!!! Our fav restaurant close by the hotel was Kana Pilla and Monkey Pod, which were across the street. Make sure to make Open Table reservations for both way ahead of time. I did mine 2 months out. Housekeeping willing to clean and supply new towels daily however linens are not cleaned but every 5 day, unless you request it, which they are happy to do! Views from 21st floor were awesome and all 21st floor rooms had extensive balconies. 3 sliding doors. Keep in mind Ac doesn't work, yes the fan blows, when the doors are open!! It's too humid at night to sleep with them open so we had them open for select times, mostly am. There's a Washer/dryer laundry room on site, 3rd floor only. It was Very convenient especially packing 4 days of clothes for a 10 day trip so our suitcases weren't stuffed . Use laundry room on sundays/mon or late evenings when people are too busy arriving and leaving. $5.25 to each wash load and I think $4.75 to dry. Washers only wash with cold which I like. Perm press on dryer seemed to dry all our shirts and socks well. We hung our nice Aloha shirts on the hangers in the room and they dried within a day. Washer and dryers take credit cards. Yes they're is a soap machine that also takes credit cards. I didn't use and just bought soap from ABC. ABC stores are EVERYWHERE so don't lug around suntan lotion or waters in your suitcase. Just buY at ABC which is only 20 steps away. FYI ABC doesn't no GIVE out bags for items unless you spend over a certain amount. ANC bags cost like .50 cents. ABC has Awesome poke and alcohol (spirit and beer) choices. Yes single purchase tall beers too. Don't forget the free brief fireworks show in front of the Hilton Hawaii Village on Friday nights only. We saw them set off at 7:45p by the lagoon. It's amazing how many people attend so be prepared for the crowds to and from. Big tip: make open table reservations for all your restaurants months ahead! All places are super busy until about 8:45 pm on most nights. Hope I helped.

Thank you for your services in providing US Passport renewals. Earlier this month, I ran an errand…read morewith my Mom and Uncle for them to renew both of their passports. It's been years since I've come here, probably over 15 years when I brought my Dad here when he had to renew his passport too. The clerk understood how much this is needed and I appreciate their kindness. I don't remember how organized and how quick the process was back then. The staff was very professional and friendly to all of us whenever any of us had questions or came to visit. Friendly staff members. Always willing to assist. Thank you for your help.

The staff are courteous, extremely patient, and very respectful. From the moment I arrived, they…read morewere organized and approachable, which made the whole process feel less stressful. They took the time to answer my questions clearly and didn't make me feel rushed, even when it seemed busy. I also noticed how they treated everyone with the same level of professionalism and kindness. Overall, the experience was smooth, and I really appreciated how helpful and accommodating the team was.

This place is just too much trouble. Very inconvenient. On map the hours are from 8am-12pm while on…read moresafari search the hours are from 8am-11:30am, but when you go there they have a sign at the door stating that they are open till 11:45am. Then you go inside, they tell you that they stop taking applications at 11:15am. Wow. Driving all the way to nuuanu for nothing. lol

Very intimidating environment for me as I don't speak nor read Japanese well anymore... but they…read morewere very helpful and speaks to you in English as needed. They have a very detailed example sheet to fill out the form in Japanese. I initially came in for my passport renewal and was told that I needed to report marriage (and divorce and re marriage) officially to Japan... like 20 years ago!! So that warranted today's 2nd visit. There were A LOT of paperwork to be done but they marked, numbered every step, and gave me the sample sheets to all that was needed for me to complete the process. Now I can breathe a sigh of relief at least for the next 10 years I'll be okay. Make sure you bring exact change in chase for your fees as the do not accept anything else nor there's an ATM. Come prepared so you don't have to come back. They check your temp at the gate and make you sign in so you want to make your one visit worthwhile... just saying.

I visit Oahu about twice a year and have always chosen to stay at the Hyatt Centric because of its…read moremodern feel. However, on my most recent trip, I decided to try the Hyatt Regency, thinking the lounge access and more resort-style atmosphere might be a better fit for my elderly parents. We booked three rooms for our family, and I can confidently say that this stay completely changed my perspective and that is largely thanks to Grace at the front desk. From the moment we arrived, Grace went above and beyond to make sure our check-in experience was seamless and welcoming. Traveling with elderly parents can sometimes be challenging, but she handled everything with such patience, warmth, and genuine care. She was incredibly attentive to our needs, thoughtfully ensuring that our rooms were convenient and comfortable for everyone in our group. What truly stood out was her ability to make us feel valued not just as guests, but as people. Her professionalism was matched by her kindness, and it was clear she takes great pride in creating a positive experience for those she helps. She anticipated needs we hadn't even expressed and handled every detail with ease and grace. Because of her exceptional service, what was meant to be a one time stay at the Hyatt Regency has completely changed my preference moving forward. Grace's hospitality exceeded all expectations and made our trip that much more memorable. It's rare to encounter someone who leaves such a lasting impression, but Grace absolutely did. She is a true asset to the Hyatt Regency, and I sincerely hope she receives the recognition she deserves. I will definitely be returning and recommending this property to others because of her.

We recently stayed at the Hyatt and overall had a memorable experience. Unfortunately, the first…read moretwo days of our trip were heavily impacted by severe weather--it was raining cats and dogs and apparently the worst storm in decades. During that time, the property experienced a loss of power and water, and the elevators were not working, which made things quite challenging. That said, once the weather cleared, we were able to appreciate what the hotel had to offer. We had booked two adjoining oceanfront rooms, and the view was beautiful when the skies opened up. Waking up to the ocean right outside our window made it all worthwhile. The hotel itself is a bit dated, but the front desk, maintenance team, and all the staff members we interacted with were all very friendly and really helpful despite the difficult circumstances. Their positive attitude made a big difference in our stay. The location is def a huge plus, lots of shops and restaurants within walking distance, making it super convenient. The pool is a bit small and tends to get crowded, but it was heated, which was nice, and we really enjoyed the SWIM bar and restaurant. The food and drinks there were surprisingly good but they have a new menu so I was disappointed I didn't get to try some of the items I saw on the Yelp reviews . Overall, the service, location, and beautiful oceanfront views made our stay very enjoyable.

We stayed here for the week and I have to say the service there was wonderful! All of the…read moreemployees were nice and accommodating. Tough to get a spot by the pool unless you set up shop at 9am. The do have cabanas you can rent for 1/2 the day for $50 so you can be in the sun. The pool has shade until about noon. Not a heated pool. The breakfast for the Voyager 47 was club nice and the views on the ocean were great. The host made it easy to give your room number and take the hot breakfast on the patio or eat indoors. The also have snacks and happy hour in the afternoon from 4-6pm. Again staff is great! The one complaint, this is not the best ocean view property. The beach is super Small and being able to walk on the beach was very misleading. Also they were doing work in the lobby so it was not super Relaxing and quiet by the pool. Overall a great place but plan to have a vacation filled with kids a small pool and a very small beach.

Nice location, but for the price- I'd expect decent…read morecontinuous water temp which kept changing on me- and the doors slam so loud when you close them. The beds are comfy I will say that. I'll try somewhere else next time. Food wise: Monkey pod restaurant is the way to go- the one right next to it on the same grounds was absolutely horrible.

My family and I arrived around 1 PM. Our suite was not ready. There are numerous stores and…read morerestaurants in proximity to the resort. We dined in at a nearby restaurant, then walked around seeking Kona coffee. Our suite was ready around 3 PM. The suite was very spacious and I am mostly impressed with the cleanliness. The bathtub did have a ring of discoloration surrounding the drain. I gave my kids showers instead of baths to be on the safer side. I love that there are multiple pools on the resort. Although, I am disappointed that the adult pool closes at 6 PM, which all the other pools close at 9 PM. There is a private beach area, which my kids enjoyed. Beach chairs are $26 each, which are quite expensive. I appreciate the $65 per night dinning credit, which we utilized at the on site market for snacks and water. We enjoyed the brief firework show from our balcony suite. We attended the on site Huli Huli event, which was quite disappointing. I did not enjoy the food and it was pricey. $75 for skewers, corn, and shrimp. Overall, we enjoyed our stay and will contemplate on a return visit in the future.

We picked the Hilton to stay as we're contemplating joining the membership. But after this…read moreexperience, we'll likely be going Marriott. Check in wasn't bad - busy, but it's a resort so expected. The shops are nice to have near. The real issues was within the Rainbow Tower. The elevators are atrocious to deal with. Enter your floor level and it tells you what elevator to get on - you and the 8 other families with 4+ people trying to get in an elevator at the same time doesn't work. So you're stuck on your floor or the lobby for 10+ minutes waiting. Next - the smell of marijuana and cigarettes coming from nearby balconies. We notified front desk but nothing could be done. And finally? The cockroaches that scurried out from under the ice machine on the floor. The picture obviously isn't inside - but it's a cockroach nonetheless the less.

12/5/2022: Attempting obtaining a Korean Visa; HOWEVER . . .Take Bus 42 from Waikiki and Transfer…read moreBus 65 via Ala Moana Center. Ride Bus until, Bus 65 arrives at L'aimi Place and Pali Highway. BTW: Korean Consulate couldn't help me because I'm not a Korean National; still, the Korean Consulate Representative helped me obtain the proper way expediting my Visa application via the K-ETA APP!!!! WTH!!!!???? NOBODY at either San Francisco nor Los Angeles Korean Consulate Offices never gave me the assistance I desperately needed!

The Korean Consulate in Honolulu, Hawaii is located on the Pali Highway, across from St. Stephen…read moreCatholic Church where I was baptized and confirmed. I would see the Consulate every day as I would pass by on the way to school and work. Because today (10-9-20) is Hangul Day, I decided to take a look at the property. What is Hangul Day? Hangul Day is a National Korean Holiday during which the Korean alphabet is celebrated! King Sejong the Great (1397 - 1450) created the Korean alphabet, Hangul, which is still used to this day! The Korean Consulate General provides assistance with passport and VISAs to Korea. Please feel free to contact them for more information! Hours of Operation are Mondays to Fridays, 8:30am to 4pm. Closed on Saturdays, Sundays, and holidays such as Hangul Day!

Stayed here for 3 nights in May and truly enjoyed the stay. I did see some negative reviews here so…read moredecided to leave mine soon after check out. First of all, the location is great: amazingly close to the shore of Waikiki, all the great restaurants, as well as beaches. Secondly, the room: it was pretty spacious and very quiet, we did not hear any neighbors (only when they walked through the hallway) the whole time and it also had a partial ocean view. There was a small balcony enough to seat 2 people. The room was very very clean: I dropped something behind the sofa chair and when moved it, it was sparkling clean behind. It had blackout curtains, AC, large bottles of shampoo, conditioner and body wash. The fridge was of good size (unlike other hotels where I have been to, where the fridge was so tiny that no leftovers fit in). Thirdly, the customer service was top notch. Absolutely no complaints about it and only gratefulness: everyone we talked to during the visit was extremely friendly and helpful (separate thanks to Joy, Angelina, Kayla and some others at the front desk who worked during the last days of May). Called for an early check in as flight landed and were told it depends on the availability. Once we made it to the hotel, by 12:15 pm were checked in, the early check in fee was waved, we were given a small bag with reusable water bottles, and were told that we will have daily $5 credit to use up. This was very nice! It allowed us to enjoy more time in Oahu on the first day. There was complimentary breakfast that slightly got switched up every morning (the pineapple was delicious!), a fitness room of an okay size, and a small pool. Also there was a microwave on the first floor with plates, spoons, tables, lots of chairs to lounge on if needed. Even the maintenance was great: when checked in, found out that one of the wall lamps were kind of loose and told the receptionist during the first day just so they are aware but they actually said it they will send someone for repairs right away. We did not necessarily need it fixed, it worked fine but it was great customer service! Also attended the free lei making class and it was fun! Make sure to call and sign up, it happens twice a week. Reccomend if in the area.

My husband and I recently stayed at the Hyatt Place Waikīkī. Overall, the hotel was okay -- nothing…read moreterrible, but nothing that made it feel like the Hyatt experience I expected. I did appreciate that they offered pool and beach towels, which was convenient. The biggest issue, and the reason I wouldn't stay here again, was the valet situation. It was basically non‑existent. By our second day, there was still no valet availability at all. We were told to try again around 11 AM, and even then, no luck. Valet is $60 a day, yet it was never actually available. Instead, they hand you a map of surrounding hotels and parking lots you can try to get into, all ranging from $45-$60 a day as well. So for our entire stay, we ended up parking at a neighboring hotel because that was our only option. As for the room, the view was mostly blocked by other hotels -- we stayed on the 10th floor -- so don't expect much scenery. It's a decent hotel, but for a Hyatt, I definitely expected more.

Place is nice and clean. They're very strict about bringing…read moreoutside food into their facility. You would have to eat it in your room. Can't eat it by the pool or in any of their dining areas. Ayce breakfast package. Breakfast is nothing great. Every single day it's just rice, sausage, scrambled eggs, potatoes, oatmeal, miso soup, bagel/ toast, yogurt and fruits and sometimes bacon (once a week). Fruits are always the same. Pineapple and melons. Got real sick of the same stuff everyday. But if you ordered food off the menu, it's pretty good. We did order breakfast once. We also did order room service and food came up pretty fast. Some issues we had: After checking in and unpacking we were leaving and checked our door to ensure it's locked and realized it doesn't lock. So we had maintenance come and fix the door. The next day it happened again not sure what happened but again it didn't lock. Maintenance came by and took a look and they fixed it while we were gone. A bit inconvenience. Mini fridge in the room is terrible. Very small and it doesn't stay cold for very long. There's a button that says you can turn it on cold for two hours and another button that says snooze for 24 hours. So your drinks barely get cold or your food like poke will most likely go bad. Pool and hot tub are always nice and clean. Has a little mini golf area. It is usually windy since it's on the 10th floor. The house keeper lady that cleaned our room on the 32nd floor was super nice. I used the laundry room once and it had 4 washers and 4 dryer. Nice and spacious enough. Definitely not busy at all.

The hotel location is great! We utilized the included beach rental everyday. Did the complementary…read morelei making and really enjoyed the pool. We thought the food was good and enjoyed the added on breakfast buffet with our Costco travel package. Rooms are very dated and old though. We splurged on the ocean front view which was awesome but the rooms are small and haven't been updated in at least a decade and you can see the rust and peeling paint in the rooms. The carpet is more of a hard woven mat. We have stayed here 2 times before and I don't recall the hotel being so worndown. Our room was a good budget price but wish I would have booked a nicer hotel. The service was hit or miss. It took forever to check in late at night and we encountered some staff that need a little more training in hospitality. However we also had great experiences with other team members, especially the breakfast, Starbucks, and pool bar staff. Overall the stay was just ok, we got good bang for our buck, but will not return.

I actually really loved my stay here! It wasn't too far from places, very clean, great amenities,…read moreand friendly staff. Things I loved: The room was spacious and had a balcony. There was also a mini fridge. Plenty of towels weee provided. There was a rooftop pool and bar with daybeds (at a fee $45), towels available, a private beach. Things that were okay: Cleaners only came once out of the 5 days we were there. They have a schedule they set for cleaners to come. The walk to Waikiki beach is like a 20 min walk. Filter water station available in the lobby for your water bottle. There's also luggage holding available which is nice for late flights. Parking was expensive. They were doing renovations so they said there may not be parking available for everyone in the garage. So if you paid for the day ($40) of you came back you were guaranteed a spot. There's cheaper parking in the area especially around the harbor area. I'd recommend another parking spot if renting a vehicle. We found a garage for $25 a day but it was a 10 min walk away. Breakfast is not included in your stay but like I said there's rona of food options available at a price. There's also tons of restaurants you could just walk to. Overall I loved my stay here and I'd come back if I'm ever in Waikiki.

Nice hotel part of the Hilton Hawaiian vacation club. Within walking distance of Hilton, Hawaiian…read morevillage Lagoon and the beach. It's a little bit further from the hustle and bustle of like Waikiki beach but still only about a 20 minute walk. There's still a lot of restaurants and of course an ABC store nearby. Pool is very nice with a restaurant and bar. We had a room with a view of the marina. Since it's part of the vacation club, they do not have daily housekeeping, but they do clean every third day. Like all hotels in Hawaii you have to pay for parking, but it's underground and parking was easy to find. Rooms were up a good size, beds were comfy, and bathroom had all the amenities.