Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

Aaron's technician, Robert, did a great job. I am satisfied with the work done. Thanks.read more

SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

Excellent Water Heater Replacement Experience…read more I couldn't be happier with my experience with KC Water Heaters. They replaced my water heater and did an excellent job from start to finish. The entire process was organized and professional. They communicated clearly, arrived on time, and took the time to ensure the installation was done properly. The workmanship was excellent, and they left everything clean and in great shape.

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

at price | $2,000+ I am so highly pleased as a customer…read more My new furnace and HAVC was installed today by the technician Kyle Harris and his co-technician. They did an amazing installation and cleaned up and took away my old furnace and HVAC. They were very professional, knowledgeable and answered in detail all of my questions. I highly recommend Anthony's Plumbing, Heating & Electrical. Also, as a ASAP member the process was so easy and the installation was next day service.

This was, without question, the worst customer service experience our family has ever had…read more We trusted Anthony to install, maintain, and service our HVAC system for years. In September 2023, our AC was diagnosed as low on refrigerant, and we paid $463.51 to have refrigerant added. No leak search was recommended or documented. Years later, when we formally complained, Anthony admitted in writing that a leak search should have been offered. Unfortunately, by the time the problem resurfaced in 2026, major components were no longer covered the way they would have been had the issue been properly investigated earlier. In July 2026, Anthony again charged us to add refrigerant. Five days later, our entire system failed. We hired an independent certified HVAC technician who spent over four hours evaluating the system and identified multiple issues, including that it had been overcharged with refrigerant. While he could not definitively say that caused the compressor failure, he explained that an overcharged system can place significant stress on a compressor. What disappointed us most wasn't just the HVAC work--it was how the company handled the situation afterward. We experienced conflicting information from different employees, canceled appointments, and repeated communication problems. We tried to resolve everything privately through detailed emails and documentation before ever considering a public review. Although Anthony acknowledged that a leak search should have been recommended in 2023, they denied reimbursement. We also requested the HVAC Manager's documentation supporting their decision, but that request was never answered. After exhausting every reasonable effort to resolve this directly, we filed complaints with the appropriate consumer protection agencies and shared our experience publicly so other homeowners can make an informed decision. If you're considering Anthony, my advice is simple: get a second opinion before authorizing expensive repairs or replacing your HVAC system. Keep copies of every invoice, every email, and every recommendation. Based on our experience, we cannot recommend Anthony Plumbing, Heating, Cooling & Electric.

Very Helpful, was informative and did a great Job. Everything works great. Will definitely use…read morethis company again

I reached out for service but never received any follow-up, call, or estimate. Because they didn't…read morerespond, no interaction happened and I hired someone else." I contacted them but never got a follow-up or call, so no interaction ever happened."

Excellent service!! Very informative, and helpful of what was wrong and how to repair it. Problem…read morefixed same day I called for appointment. The technician was professional and friendly. I would definitely call them again for any plumbing issues.

I had them come to give me an estimate and possible repair of my bathroom faucet. I booked the…read moreappointment and confirmed it. They called me the day of, but I didn't hear the phone. They dispatched the plumber to somewhere else but said they would call again if he could make it to me. He showed up about an hour later. He said it would be $600 to repair the faucet, or $2100 to replace it. Now, I do not have a fancy bathroom. It's pretty basic so I was very surprised by the price. He pushed the financing, but that was way more than I was willing to pay, so I called someone else.

Shot me the service fee upfront. Technician was very professional. Did a great job! Highly…read morerecommended! Will go to them first next time!

I give this business 0 stars! I purchased my tankless hot water heater and had them install it so…read morethat it would be installed correctly and be under warranty. They say they guarantee their work, but this is NOT true! Their worker broke the drain valve when he installed the heater. My basement utility room flooded all over my furnace, etc. When I asked the owner to please purchase a new drain valve and install it for free since the installer broke it, he said that it was not his problem. He said that his installer did it, not him and he no longer worked at the business. He refused to do the replacement, plus I realized later the extreme price gouging he does! Since the, I have had wokers downstairs who saw the job that had been done and said, "let me guess, Schomburg did this work, right? You can always tell it is them, because they do such shoddy work." I wish that I would have known this before. Just giving fair warning to others.

Jacob responded to initial inquiry promptly, the appointment was scheduled timely, the task was…read morecompleted correctly and the invoice was priced right and completely justified. He's added to my contacts and will refer friends/neighbor/family to use his services.

You can't go wrong hiring this young man! Jacob is polite, prompt, thorough, and honest. He's…read moreupfront about what needs to be done and makes sure it's done right the first time. I had some plumbing that desperately needed reworking, so I called Jacob, explained what I wanted, and sent him a few pictures. He showed up fully prepared with everything he needed and had the job fixed in no time. He even took the time to look at a few other things and answered all my questions. The plumbing is now clean, sturdy, and--most importantly--done right! From here on out, Jacob will be the first person I call for any plumbing needs.