SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

Mike, the owner and operator, answered our phone call on the first try and scheduled the…read moreappointment for the following morning. He came on time, fixed the issue within 30 minutes, and charged a reasonable amount. He's a nice guy that did good service, and I'll call him again if I need plumbing work.

I had Ace's Drain Cleaning Plus come out to take care of two clogged drains - a basement floor…read moredrain and a bathtub. Ace himself showed up and spent about 2 hours taking care of my issues. He made a fair quote, stuck to it, took his time to determine the true cause and walked me through every step. Ace not only was pleasant to spend a couple of hours shadowing but encouraged me to watch and gave me tips for future problem prevention. He told me horror stories of how other companies could use their knowledge against unsuspecting home-owners for unscrupulous gain. Very refreshing to have a genuinely nice person that I could feel secure in trusting and was very affordable. I will be calling Ace for all future plumbing needs.

Excellent plumbing service, quiet, clean, efficient, thorough, reliable and responsive.read more

Tim was my tech assigned for my home warranty repair work. He did a great job and was nice to talk…read morewith my concerns. Great company and will definitely use them again for any plumbing issues.

What a fabulous business that truly has the customer at the heart of their business. I had a…read morekitchen sink that wouldn't drain. Arik showed up early and had my plumbing fixed in no time at all. He also provided an explanation of what he did and what he discovered the problem was. I highly recommend their services; caring and attentive with reasonable prices.

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

I would give KC Water Heaters 10 stars out of 5, if I could. There are plenty of times I've had…read more"good" or "acceptable" service from those in various electromechanical/plumbing/HVAC-type trades. Usually, it involves having someone out that is just there to get in and out as quickly as possible, doesn't want to be bothered by details, doesn't show a lot of attention to detail, and rarely cleans up well after themselves. That is not KC Water Heaters. I'm almost dumbstruck by how responsive, communicative, consultative / informative, and all-around thoughtful Chase was throughout the entire process. He arranged and quoted everything with a couple of brief phone calls and some photos I texted to him, all within a couple of hours...and then they were out the next day to replace a leaking water heater (showing up on time, no less!). He completely reworked the plumbing and drain lines associated with the water heater, and educated us on maintenance and the effects of water softeners on water heaters (wow, was that an eye-opener). All throughout the process, he even talked us out of more expensive, but unnecessary options, and redesigned the placement of the water heater to make it more supportable and safe. He literally thought of, and anticipated, everything. We could not be more impressed!

I had not one, but two unfortunate plumbing situations happen in my home in 2025. I asked my…read moreneighbor for her plumber's number, and she gave me Mark's contact. At the time, I didn't realize what a blessing that would be. Mark is incredibly experienced, knowledgeable, and friendly. He knew exactly what needed to be done in both situations and fixed the issues promptly. His communication was excellent. I never once had to chase him for updates. He consistently delivered clear, accurate information and kept me informed throughout the process. Mark responds to texts and calls in a timely manner, which is hard to find these days, and he completed the work within the promised timeframe. I cannot recommend Old School Plumbing enough if you're looking for reliable, high-quality plumbing services.

Done a great job. Cost little more than the estimate. But Done more work than cost. Less than…read moreanywhere else

First and foremost i do want to say they are responsive. They gave me a bid and information without…read moreseeing my bathroom. They were able to get me on their schedule fairly quickly. Because they did not come see or even ask for pictures of what needed to be replaced when they got over to my home. They left and spent an hour getting parts. Waste of my time. When the kid came back he flooded my basement and garage while replacing the pipes he wanted to and while I understand that stuff happens not telling me about it and leaving me to find it after he left is a little nice. However when I walked into my bathroom it looked like he left a train wreck all over and in my tub. Now my tub drain is slower than normal to drain. Had him work on an outside faucet too and he spread all the power tools with water. For the amount that they charged I would have expected better clean up and communication, but no way. Once he decided he needed to go he left in a hurry no let me show you what I did or do you have any questions. I had to pull information out of him. I had another faucet that needed work done but he said he had to leave and couldn't do it. I get that we all have busy lives and I would have understood had I not mentioned everything I needed to start with. Save your money and go somewhere else. It's not worth getting your house dirtier than it was to start with and flooded without your knowledge. I tend to let workers in my home do their jobs and not bother them much so I guess that I should have kept a closer eye on what he was doing so I would have known about the flood sooner than later.

I was so happy to finally find these guys when I bought my house! They always do great work for…read moreaffordable prices. Jake, Rowdy and the others have all been great. I have a large project coming up in the near future (tankless water heater, back flow preventer, whole house leak detector and moving a toilet. I'll definitely be using them for this. Last time I had them for multiple projects at the same time, they even gave me a discount!

Not a rush to get fixed. I probably should see what the other quotes are...probably a smart move. I…read morealso have a home warranty that might be cheaper. By the name...I would say yes.

The breakdown of costs is as follows: Service call - $64.95…read moreMaterials - $47.25 Labor - $147.50 Total - $259.73 This seems excessive for a part that costs $20-$25 and a job that took 20 minutes. When I attempted to address the bill with the owner, he resorted to name-calling and insisted that the high price was necessary for his nephew's apprenticeship. He refused to listen to my concerns and abruptly ended the call by insulting me and calling me names. This behavior is highly unprofessional.

Called a couple of times. First time was a sump pump installation, which made sense because our…read moresump was old. Quick service and excellent product with solid installation. The other problem is a drain problem and a possible venting issue. Quick service, excellent assessment with possible solutions, and the decision to implement a temporary stop-gap solution to address something in general kept us from spending so much money and allows us to find out the actual problem in the meantime. We appreciate this help so much and know we have found people who will help us.

Long ago in a kingdom far away there was a master plumber and his... faithful sidekick? Young ward?…read moreWizard apprentice? Mario and Luigi? There we go. Anyway the plumbers in the Royal Tee kingdom know their stuff. They're fast and efficient, knowledgeable and (the best part) affordable. (But also just 'nice' which usually the thing that wins me over into leaving reviews.) Keep up the good work RTP! This gold star is for you!