Jay and crew came out to my cottage on Torch Lake and gave me a free estimate. Not only were they…read moreprompt, but they were priced the best, and they completed the job in a timely manner. They tore off our existing roof and replaced it the very next day. I was also given a senior discount which very much so helped, as times are tough! i highly recommend Jay and Crew!

From the owner: Our goal here at Jay's Roofing is to provide our customers with the best quality products and…read moreworkmanship for the most affordable price! We aim to leave every job site knowing our customers are 110% satisfied! Our competitive bids are hard to beat, call today for your free estimate!

R Factor of the North is an excellent roofing contractor. We had shopped several different roofers…read moreand R Factor provided the best quote for the roofing material and services to be provided. They came highly recommended by our now-retired remodeling contractor who has done several projects for us. He still uses R Factor for his own buildings. The on-site crew was excellent. They cleaned up the property every evening before they left for the day and I never found so much as a nail after they left (it helps that they use a big rolling magnet). The crew would take time to explain to us what they were doing and what was wrong with the current roof (part of one roof had dimensional shingles that had been installed in the wrong pattern). Another part of the structure had sheathing boards that were over 100 years old; some boards had damage that they quickly fixed at no extra cost. They also made sure that my weather station and weather vane were reinstalled in the proper orientation. If they left at the end of the day and a section of roof wasn't completed, they would tarp the unfinished section to avoid any damage if rain should occur, even when precipitation wasn't forecast. In all fairness, three of the four workers were the offspring of the company owners, so they knew their family reputation was at stake. The owners were excellent, also. Ted and Trisha were very good at explaining what needed to be done and in helping pick appropriate colors. Before the project started we decided to change the drip edge color; Ted made a special trip out with samples to make sure we had the proper color. There was good communication throughout the project. We had a quick response for our request for a bid. If we had questions and they were not immediately available, they would return our call promptly. I highly recommend R Factor of the North and would definitely use them for future projects. Finally, if you are concerned about some of the older, negative reviews on other sites, know that those reviews reflect the previous owner. Ted and Trisha purchased the business in January 2022; reviews before that date should be taken with a grain of salt.

I am so impressed with R-Factor of the North. They completed my roof ahead of schedule, everything…read morewas cleaned up beautifully, and the communication and follow-up has been incredible. Extremely professional and very caring. Highly recommend.

Awesome roof replacement Would recommend to others…read more Fast, and clean a job well done Love the color of the roofing

He came to check out my roof and give me an estimate and never got back to me. That is not very…read moreprofessional.

I would leave ZERO stars if I could because they don't deserve even one…read more The experience began with all of the roofing supplies being delivered on our front lawn and sitting there killing our grass for about 3 weeks before anyone showed up. My husband emailed the day after it arrived just to make sure someone was aware, but never got a response. In fact, out of the 7 or 8 emails he sent between three different people, he received zero responses. We later found out from a crew member, the salesman claims that after the job is sold, the customer is no longer his responsibility. The crew finally started work on August 17th, but they show up late in the day (if they show up at all) and on several occasions, work long after we are home for the night. They leave tools, supplies, and trash scattered over our entire lawn. On August 26th, after the entire roof of our house had been torn off and left sitting for 4 days with nothing being done, we had a torrential rainstorm and water came in to nearly every room in our house. As of September 4th, the roof still isn't finished and our house is growing mold due to severe water damage. Northern Michigan services has not lifted a finger or even pretended to care. Now we have to have most of our house gutted out and remodeled due to their negligence. At this point, we're not even sure the job as been done properly or to code. They make promises on services they cannot deliver. They are unresponsive and unreliable. Overall, they are an extremely unorganized and unprofessional company. I would absolutely never recommend.

For your own sake do not hire these guys. They ignore phone calls after they get the down payment…read more They left our roof open for several days allowing rain to damage most of our home. We had to move out for more than 2 months to get the damage repaired. They said they were going to take care of that damage but 10 days later hadn't even been back into the house to stop the mold that was growing. It is now 8 months after we got back in our house and we still don't have our deductible back because the owner will not communicate with either his insurance company or mine. It all started when they dropped materials in our front yard next to the road. Those materials sat there for several weeks before they started the job during that time I called and emailed several times and got nothing back. They didn't answer anything until I left a bad review on their facebook. It only got worse from there. They lie, they don't show up, they leave early, and they do not communicate after they get the down payment. It has been almost a year since they got their down payment and we are still not done dealing with these people. Hands down hiring them was the worst mistake I have made in homeownership. They destroyed our home then ignored us.

From the start of this project Killen the salesperson to Mike the project manager and everyone in…read morebetween went above and beyond. Despite one small set back with scheduling which was dealt with and fixed within hours, these people who work for this company did what they said and did it with pride and honor. Calls were returned when they said they would call, texts were answered on Saturday and Sunday. We have done enough work on 3 houses to know the difference with a company that cares and a company that cares less. Brava Brava. I would use them again and certainly will recommend them to anyone who asks. Great job guys!

I'll let the photos state what type of workmanship they are proud of. As far as Tevor Mitche I was…read moretold they use their own crew. A couple guys I spoke with only been in Mi. for a week, contractors and will return south in a week. Looks like w/o documentation from NE for ea. person you assume the risks if someone falls off your roof. Top tier costs at Hot & Now service.

They were amazing. So fast in and out got the whole roof done in 1 day siding in less than a week…read morewas so quick and fully cleaned up. Their customer service had me fully confident in their work the entire job. The price was reasonable for the work and was exactly what I wanted. The owner was a absolute pleasure and made me feel good I picked them. 100% recommend.

Very satisfied with our new shingle roof last fall. Mi…read moreroofing contractor were very knowledgeable worked very hard did a great job. Recommended to my parents, who are having them do there roof this spring