No BS, Honest, helpful, and fast. Giving 5 stars because I cannot give them 6. Repaired my brakes,…read moremade sure I understood the work, and were an absolute pleasure to work with.

Fixed the failed solenoid in the CVT of my Subaru and replaced the leaking o-rings/ recharged my…read moreair conditioning system for $700 less than the Mark Miller estimate. Great communication. Very knowledgeable. Nice guys.

Excellent Service. Very friendly and Good fair price for car maintenance. Definitely recommend it!.read more

UPDATE: I originally left a review regarding our experience,…read moreand the company responded by denying responsibility and providing explanations that do not match the evidence we have. Apparently this is typical behavior though, for them. Our vehicle was brand new. After service, the vehicle developed issues that did not exist beforehand. It was also returned with scratches and damage that were not present when it was dropped off. What is most frustrating is that I specifically requested footage of the vehicle while it was in their possession, including footage of the work being performed. To date, that footage has not been provided. Instead, we have received explanations * that were CHAT GPT generated* that do not address the evidence and concerns we raised. When we took the car back, I have video footage of women coming out and taking pictures of the entire car after I asked for video footage to be preserved as a way for them to cover up their tracks. Since posting my original review, I have reviewed other customer experiences and noticed a concerning pattern. In our case, we have a recorded phone call in which a man acknowledged the damage and discussed repairing it. ( For clarity, the recorded call was not a hidden conversation. The company rep was standing outside speaking with my man while he was actively on the phone with me. My man called me to discuss when I would be able to pick up the vehicle. Rather than ending the call, I remained on the line and began recording. The man was fully aware that my significant other was engaged in a phone conversation and continued speaking about the vehicle and the damage while the call was ongoing. He full on, took responsibility And he said that he was going to fix the car. ) As a result, the statements made during that conversation were captured on the recording, including acknowledgments regarding the damage and discussions about repairing it.) We also have photographs, video footage, and witness statements regarding concerns we observed at the business. Additionally, I retained a private investigator to observe the business and document conditions independently. The issue for us is not just the damage itself. Mistakes happen. It is the refusal to take responsibility publicly after the fact while simultaneously failing to provide the footage that was requested. They fixed the scratch after getting grilled. That is the issue. according to other statements and reviews... they do alot worse then how they treated us. Our vehicle entered the shop without these issues and left with them. That is the simple reality of what occurred. I want to spread the word because unless you know what you're talking about, they will treat you very poorly. And try to cheat you out of things, they also, it will give back your car....Worse than when it went in. At this point, we are preserving all evidence and documentation related to this matter. If they choose to bite back with another lie.... i'll see you in court. Its my job. Im happy to bite back legally as I already am prepared and prepped. And i'm coming with videos and photographs and recorded conversations, customer reviews and other customer witness statements ( people that I don't even know) The evidence speaks for itself. They probably have a lot of people( their friends) who will back them up The bad reviews and what happened to these different people speaks much louder because it's a pattern of behavior. These people I didn't even know and they had similar.If not exact situations, just different car parts Anyone considering this business should carefully review all available customer feedback and make an informed decision for themselves. We stand by our experience and the evidence we have collected. We have documentation, recordings, witnesses, photographs, and video evidence supporting our concerns.

Prompt service and quality customer service. They gave a solid quote and completed service in about…read more30 minutes.

Great service! Fair pricing, prompt, efficient, pleasant employees who explained everything for me…read moreto my satisfaction. Gave me a list with costs of future repairs needed, and actually showed me on the car so I could see myself what is needed. As a woman who is tired of being cheated and lied to about cars, thank you for being honest and straightforward.

Why didn't I find Mike Palmer Automotive sooner?? I brought my car here after my current shop was…read moremaking obvious rookie mistakes with repairs to my car. Jessy was so kind and communicative. He broke it to me that the car required more repairs than it was worth, and that my current shop was not doing a good job at maintaining my car. Maybe he felt bad for me, maybe he wanted to make a show of good faith, but he didn't even charge me for the diagnostic in that instance. I ended up selling that car for scrap and eventually buying a new car. I brought the new car in for a pre-purchase inspection and WOW, Jessy and his team really showed their true colors on how thorough they are! They checked absolutely everything. They even checked the cabin air filter because he told me that a rodent had built a nest in it. They found things that other shops had missed. Is there such a thing as being too thorough? Jessy might be! But I'd rather have my auto shop be extremely thorough and triple check everything rather than be sloppy and miss things. Their attention to detail and commitment to quality is obvious, right down to how they require appointments for their shop. They want to make sure that every single car gets the attention it needs. I can't recommend Mike Palmer enough and even though I don't live in the neighborhood anymore, I will make the trek to come back here for my auto repairs and recommend them to all my friends. Jessy is a truly honest mechanic who just wants to help you do your best to maintain your car. How do I know? They're not trying to make money nickel and diming you on easy fixes. He could have fixed the cabin air filter for me without asking and taken the easy win but instead he said, that's an easy fix and I easily figured out how to replace it on my own. He wasn't bothered by the fact that I wanted to change my own oil either. Jessy is your true ally in keeping your car running in tip top condition the best way possible.

Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

Fair prices, fast service, and friendly staff! Took my Mercedes here a couple times, and I was…read morepleased with the results and bill each time.

Fast and Friendly Quality Fair Value Works with Your Pay Schedule xxxxxxx. Xxxxxx xxxxread more

The best shop out there. This is the only place I trust with my car. They have serviced my VW R32…read moresince I picked it up and I wouldn't take it any other place.

I took in my car for a diagnostic, as the power windows were not working, and other components were…read moreoff, which I told them could be the footwell module, they also let me know, I need to change out the oil pan, do a transmission service, and also get a new turbocharger, register my battery, thermostat water pump and a couple of other things, the service guy I spoke to basically told me to sell my car, and told me to see if carvana would give me some money for it, because it's not worth fixing, suggesting that fixing the car was more expensive than the car was worth. He racked up a bill of $16,000 for repairs and said it wasn't worth it, and I either pay that or the $600 dollars diagnostic. I ended up going down there paying the diagnostic, registered my battery on my own, changed the lights and did the water pump and thermostat myself, the car runs great now, but I think the service guy was I talked to was throwing ridiculous numbers out, and made me feel like I'm had a shitty car e90 2010 bmw 335xi. One thing I will say that made me write a more positive review is when I went to pick up the car, the owner spent sometime talking about my car and told me it's a good car it just needs some TLC. He then proceeded to tell me the things I should do first on the car from important to less important, and he let me know my car was in good condition and it was okay to do the work on it.

Service was awesome!!! I highly recommend lambert auto. They have a very thorough inspection list …read more They discovered a leaking front differential which was not fatal , but was suggested to keep an eye on it , honestly i find it rare to have this type of care and concern these days, honestly not a money grab , to say the least ... just awesome service !!

Outstanding service and Rick is very customer oriented. They even called in the prior owner to…read moreadjust my mechanical fuel injection system (65).

Great friendly service at a reasonable price. I will definitely recommend them! Tim Dahle wanted to…read morecharge me $3044. Burts did it for $930 and they were very fast and efficient.

#BurtBrothers I am a connecting neighbor brother in South…read moreSalt Lake. Since they are neighbors, it is quite convenient for me to take my truck next-door to get worked on so I have been doing that for the last pretty much five years back when it was pointed as tire tires. About two years ago, I took it back because I had an emissions issue and they charged me like $380 to fix it but they did not fix it. Since then, I have taken it back literally 15 times to get it fixed! I still have an emissions issue. I cannot get my vehicle inspected unless I just happen to get it on a time that the emission light goes off! Furthermore, I took it in a couple of weeks ago and they had it for four days to fix a few things, one was a brake light simple you would think Two was my tire pressure sensor, which would be simple you would think Three again was the emission light and four was to have the brake line flushed Ever since they flushed the brake line my brake light and my anti-traction lights have been going on They charge me almost $100 maybe a little over to fix my vehicle lockout shifter and guess what, it is still not working. They charge me maybe $70 to fix my rear brake light which is still not working! I had an appointment for a week and dropped it off this morning at 8 AM when they opened and it sat in the front parking lot for two hours. I then sent them a message saying what the heck is going on why is my truck still in the front parking lot when I had an appointment so they conveniently moved it to the back parking lot thinking I would not walk around the block and see that it's still in the back parking lot at 1:13 in the afternoon They said they would get to it when they got to it, but they have been too busy. Somebody else was in front of me. Well, I would think after 15 times in I would be prioritized to get it done! Now I am over $600 and into getting this thing fixed and it's not fixed and mini mini mini mini mini days without my truck and it is still not fixed so I picked it up and said I'm going back to the dealership. They had many reasons why they could not get to it. I'm so tired of it. ... Burt Brothers might be a good company, but South Salt Lake they don't have mechanics they have parts changers when I was leaving the store, the other gentleman that was standing there that he had the exact same problem that his car had been in there several times for the same issue

I received a nice thank you card today. After my service. What a nice touch!…read moreThis team of mechanics does great work! After my 200k mile service: My car drives so nice, smooth and I can tell that the parts are tighter/stronger after their work. They got it done by the estimated date and no added expenses added last minute. Also appreciated the list to watch and put on my to do's. I would highly recommend this shop.

We were visiting from out of town. Had some concerns about a squeal and burning smell. Call…read moreMastertech and spoke to Joey. She was amazing and offered to get my Jeep in that same day. Her crew replaced the defective part and I was able to pick it up on the same day. I was both relieved and impressed with this automotive mechanic company. Well recommended for any traveler looking for an honest mechanic.

My friends and I are passing through from Dallas to Seattle, but ended up needing the break pads,…read morerotor, wind shield wipers, coolant, and radiator cap replaced. Jake was AMAZING with getting all of this done same day within a few hours. Compared to other competitors we reached out to they offered the best price. I highly recommend using them for any car needs. He also gave us a list of hiking recommendations to check out while we're here!!

Great service and was in and out quickly. Even recommend ways to get the price down. I will be…read morecoming back if my car has any more issues